The Kmart store in Longview, TX is a joke and a waste of time! They never have the item displayed on their shelves in stock to purchase. Twice in the last 15 days I visited the Longview, TX store to purchase a TV that they have displayed. I was told "We don't have that item, and we don't know when we will get anymore in". Why don't they just hand shoppers an invitation to Walmart? Morons!

It wasn't just an isolated case of the one I wanted wasn't in stock. There was a lady in front of me, who had experienced the same thing.

They wonder why Walmart has the majority of the shoppers? Try getting your inventory in control.

In my opinion, Kmart doesn't even deserve one star on this rating. The shopping experience is totally aggravating.

I worked for a Big Kmart for awhile before I moved to be with my boyfriend who got out of the Marine Corps. I began working at a Super Kmart when I settled and I hate it. The Big K that I worked at was like a family. People knew who you were and everyone got a long. I was a lead in the men's department so leads were left a lone to do their jobs during the day a long with any other floor associate. They always have enough cashiers and if not jewelry would take anyone with five items or less. Honestly in my opinion a Big K is better than a Super K for the associates and customers. Super K's are too much. Too many managers, not enough cashiers and the soft lines department hours always get cut. They put me in hosiery and it was so bad. Nothing was located in the stock room and the poor leads could never get their work done because soft lines were always called to the check outs. Also people are a lot more crotchety at a Super K and most of the managers have a clue. Today I was confronted by the checkouts manager lady because I was marked for not handing in a till. She was a rude b*tch about it. I told her to go watch the cameras to see that I turned in the till I didn't use. It turns out I did the supervisor just lost the slip with my name on it. Did I get an apology? Nope. One thing I know in common is Kmart never says good job. It's more "is that it?" kind of attitude. Super Kmarts have too many architects and not enough builders imo and then everyone gets pissed off when the job can't get done. I miss my Big K. :-(

Kmart is worse than it was before it went bankrupt and doing that just has to take a lot of effort. Their signing program is a joke. A lot of items you can't figure out what the heck the prices are and those pole mounted scanners are even wrong too often. How the heck do they manage that?? Their counters have more holes than swiss cheese. If you complain that they don't have advertised merchandise you get a bunch of baloney about how they plan the ads six months in advance and the vendors screw up. For Gawd sakes people if you plan six months in advance and still can't get it right why the heck are you wasting your time planning at all? That isn't an excuse; It is an insanity plea. They do have loads of those rainchecks though. Of course they seem to never mail then to customers 'cause apparently no one told the employees that the program counts for anything. If you go to the electronics department just try and find an associate who knows anything about a major purchase item like a big screen TV. Dudes, if I am gonna spend $1500.00 on an HDTV someone at that store ought to know something about the friggen products. Customer service is a joke. With the place looking like a ghost town there ought to be a couple of employees around to help customers. If these new manager are supposed to be better than the onmes they kicked out the door someone is asleep at the wheel. I can not believe this company is still in business. It is absolutely amature, a joke in the retail business and sucks to high heaven.

Kmart is a horrible place to work. All the customers are assholes, decent coworkers quit after a month or two (because of the customers), and everything in the store is a gigantic mess (because of the customers). Now, the Kmart I work at may be especially bad because it's on the bus route for the trailer park, the ghetto, the retirement home, the association of retarded citizens, and the state mental hospital, but after working at Target during the holiday season I really don't see why I should have to put up with that shit for minimum wage. Especially working in the garden shop, where I have to be a cashier, shelf-stocker, and an appliance salesman all at once while helping customers move things they can't lift (which is usually everything since the average Kmart customer is 112 years old or too fat to walk). I don't know why any of the people who shop their keep coming back either, since they seem to hate the place so damn much. And the worst part is working as a cashier. At Kmart, 99% of the customers will complain about the price of whatever you just rang up. This is because everything is labeled wrong, and nobody who shops at Kmart knows how to read. In fact, I hate the place so much that I'm going to go apply at Target again as soon as I finish writing this.

Kmart is the lamest store on earth. The one in Oakley, CA is dirty, dusty, messy, dreary & over-priced. I went there thinking I could get some make-up & other toiletries there for better prices. Every single item I buy is cheaper at Target. The make-up is even cheaper at Ulta Beauty (which I thought would charge more as it is a specialty store). There are about two people that work there whenever I have visited. It is really close to where I work, so I get this big idea every once in awhile that I should check out their sales. I think I have finally learned my lesson. Kmart will never have what I am looking for at a better price, I will always have to wait in line at the register & most of the employees will be rude. The final time I went in there, I was looking to buy some Commit lozenges as I am now addicted to them instead of cigarettes. They charged ten whole dollars more than Target charges! Even I am not THAT addicted! One time, I thought the sale on Nintendo DS games would be good. The sale price was what other stores charge regular. Wow! They really suck.

I no longer shop at Wal-Mart as they are evil and have no concept of human rights. now I cant shop at Kmart as they have no idea what "discount" means and they don't know how to make people want to shop in their store. Sooo, Target is my one and only! I love Target anyway, so it's a match made in heaven:-)

I miss not having K Mart in my area. We certainly need a counterbalance to Wal Mart. Monopolistic thinking is never good for consumer. I used to sell guns and sporting goods at K Mart in Irving. Go Kmart.

A family member of mine was fired from Kmart along with a co-worker. They both had been with Kmart for close to 30 years (each). What did they do? My family member used a coupon to get a free $10 gift card, when she purchased her prescriptions. The co-worker was the casher, she was taking the coupon and giving the customer the gift card & then the customer would use it to pay for their prescriptions (if they wanted to). This is what my family member did. Well it turns out that you can't use the free $10 gift card on the same day. It was only later that we figured this out when we read the fine print on another coupon that was in the paper. No one in management gave them the benefit of a doubt or explained to them how to ring up the sale if it was being done wrong. Kmart security told them they were a "team" stealing even though nothing it their pass would show this to be true. The security guy and the manager (that had only been there 2 months) told my family member to write down what she did and sign it, after she did they said that she had "confessed" and then they fired her. Later they sent her a $400 bill, even though she was never been charged with a crime. I can't tell you how many hours she worked off the clock for that company over the years. Kmart does not want good people who know retail working for them and they only think that the employees are the ones stealing. The security gets a bonus for getting thieves and an even bigger one if it is an employee. To top it all off, my family member transferred her prescriptions out of Kmart and they sent her a coupon for a gift card to come back, because they lost a "valuable customer".

The K-mart Located at 5141 Douglas Ave. in Racine Wisconsin is quite a joke, Roger Wipf the poor excuse for a manager and William Simmons the assistant retard, do everything but run the store properly. They are stealing stuff from the store and then blaming it on any employee they can. Most K-marts have their share of theft problems but this one is close to having to shut the doors because the management doesn't know how to manage a store. When you go tho the store they never have enough cashiers when you need one. I live in Caledonia and I am spreading the word to everyone I know not to shop at K-mart any longer. Just for info did you know that K-mart is so cheap they can't even hire real security people, so most of the time no one is even looking at the camera footage. The douglas ave K-mart only has one security person, and that is sometimes. it is a prime target for theives. Also when you hear the page, security to zone A or Security to any certain Dept. That is FAKE!!! Yeah, they do not have a security Department. What it should say is attention attention K-mart shoppers were having a special take anything you want sale. Most people don't know this but K-mart employees can't even stop you and they dont have a person on staff who can actually stop you from taking anything from the store. They have to wait for the police to arrive. So get the word out K-mart sucks, it will only be a short time longer and the whole chain will be out of business. someone I know used to work at this K-mart and my Final word is K-mart SUCKS!!!!!!!!!

Kmart is the worst store on earth. I worked for them in a professional capacity and they spent time taking my picture constantly on security cameras. I a

Kmart in Kona Hawaii is really terrible. Their service suck and they price things the wrong price, over charge you, then don't honor the price. I recently purchased some roman shades that had a yellow sticker saying $20.00. This wasn't the only blinds with a yellow tag on it. When I checked out they charged me $25.49. I took it to customer service and they questioned me about the tag, because it was a toy department tag on it. They made me feel like I had changed the tags. They ended up telling me that I had no choice and had to pay the $25.49 or return it. To me, they should've honored the price since it was there fault. I ended up getting my money back. Everyone shops at Walmart and I felt bad for Kmart so I became a loyal customer. No more....Walmart here I come. They keep it up, they will be closing down when Target opens up here in May. They just lost one more customer and after I tell everyone I know (which is about 1/2 of the island), their done.

I work at Kmart (Yipee...not) as a cashier. The Kmart that I work at has a mix of people but they can be pretty much divided into two categories: Those who work and those who expect to get paid for showing up. Those who work spend a lot of time hearing complaints about (and from) those who don't work. A great majority of the customers are in a relatively friendly mood, so long as they haven't been waiting in line forever. It's those other customers that make it hard. They are the ones who have run into a few of the non-workers and now they're pissed. They don't care who you are or how nice you are, if you have a red vest on then all the problems that others have caused them is your fault. The part that really sucks about being a cashier is that you don't spend a lot of time out on the floor, so when a customer asks you if a certain item is on sale there is a good chance that you will have no clue, and that makes them mad. On occassion there will be a mix up with the merchandise. Maybe someone put up an incorrect ad or didn't take a previous ad down. Maybe the computer is just not cooperating and it won't ring the item up on sale. We can't control it, but it becomes our fault. Maybe the manager has some crazy policy that we think is totally stupid and that the customer doesn't like. It becomes our fault. The only people who have it worse than the cashiers are the customer service people who are paid to listen to the complaints that they DEFFINATELY did not cause, but when the customer shows up, it's the service person's fault. The main issues that cause the customer so much misery are issues with the coorporate office. Like did you know that each Kmart does not control their heating and cooling system? No, the Kmarts are all set at the same temp by some office DOWNTOWN and the managers can't even fix it.It sucks. I had a lady once come to the checkout and she litterally screamed at me for five minutes because 1) The customer before her had their card and check declined and so 2) I had to get a manager to do a "total void" which took seven minutes because that same customer who had their stuff declined was arguing with the manager (who has no contreol over that person's finances!!!) and so 3) she was late now for her son's basketball game and on top of all that 4) her shoes weren't ringing up for 50% off. I calmly explained that the sign did not say 50% off, it said buy one and get one 50% off. She then proceeded to call me an idiot and when a coworker tried to tell her that I was indeed correct she proceeded to call my coworker a toothless crack whore who knew nothing but how to work a corner. The manager called security but the lady stormed out. And then I had to wait for another total void. Support your local cashier.

Kmart has never been a popular store but it is the #1 place where I buy my kids clothes and maternity clothes. When you have to stick to a budget, Kmart is great. The styles are down to earth and cute- none of this mink-collared knitted sweater crap. I love Kmart!

The Kmart in Tallahassee is the worst. Iron Man toys were put on sale (buy one, get one free), and I wanted to buy some for my son, who is a big Iron Man fan. I went on Monday, but the store was out of them. So, I asked for a rain check. I was told that the rain check machine was broken. When I went back Wednesday, there were no Iron Man toys, so I requested a rain check again. I was told that I could not have a rain check because the items were in stock. When I told the customer service person that there were none on the shelves, she said, "Well, maybe they are on the truck." The bottom line is I wasted almost an hour of my life over a two-day period and still have no Iron Man toys and no raincheck. Kmart sucks.

Kmart is a horrible place to work/ shop at when i worked there i could never understand the manager because he had a bad studdering problem grrrr and when i shop there well lets just say i had to return most of the crap i bought!

I do work in retail, so I have a little something to compare it with. The Kmart in Cudahy, WI has some pros and cons. The first pro being that it is not Walmart. :0 However, the particular store I usually frequent has no air conditioning. This has been going on for several years. So I just don't shop there in the summer. I feel sorry for their employees in the July heat.

I'm only putting 1 star because I have to....

I had the worst experience at Kmart in Tallahassee,FL yesterday. I went to do a simple exchange and I could tell the lady was having a bad day, so I was sure to have lots of patience. She told me to go get the clothes that I wanted to exchange so I went to the girls' racks and those items were no longer there (I bought them 3 weeks prior). I asked if she could tell me the total and I would just get different items in that amount. She said I'll just give you your money back and you can pick what you want but it's going to be the lowest retail price. I didn't quite understand that until she started ringing them up. She scanned an outfir that costs $18.99 and she said $3.60, I said $3.60? and she looked at me and said 3-6-0. I was appalled that I had spent $163.00 on school clothes and she was going to give me 20-30 dollars back! I asked for the clothes back as my middle child will fit into them next year, but OMG this was rediculious and I will never ever spend a cent of my hard earned money at the store again.

Amanda
Tallahassee, FL

K-mart sucks it really really sucks! They have crappie customer service the manager can't even understand that someone just wants what they bought thats not broke. What a idiot! Sand Springs, OK

Ugh, I will be ok if I never visit the Greenville, Michigan K-Mart store again. They put a coupon for a $10 gift card in the sale ad. When I bring my new prescription there they tell me I only get $3.50 because that is all they made off my insurance. I can easily go to Wal-Mart next door or Meijer's across the street. If they go out of business, I understand why.

They have good sales sometimes.  And, surprisingly stylish clothes for Kmart.  Not as interested in the store if there is no sale going on.  Also, wide selection of sizes for everyone.  Always have sales on their jewelry... wouldn't nescessarily look for diamonds there, though.  A lot of times it is hard to tell, by the stores posted around the store, what exactly is on sale, and what is not.

K mart is still around lol?   They once were decent, and dominated the 70's and 80's.  When Super Walmarts started popping up in the early 90's Kmart couldnt hang.

KMart is HORRIBLE because of their regular customers! Unfortunately, there is a KMart in the same shopping center as my restaurant, so when I need something in a hurry, that's where I go. I have never once had a problem with the employees. They all seem intelligent, friendly and competent. However, the people that shop there on a regular non-errand basis....WOW! I have seen kids blow snot out of their nose onto the floor! I have had to stand behind a woman who was arguing over a couple of bucks b/c she can't read a sign, while there are 10 people standing in line behind her. Just today I ran over there to buy some work out stuff and this woman lost her son TWICE in the store!!! I'm sorry KMart. It's not you. It's your customers. You really need to re-think your target market.  

Oh, I almost forgot...there are ALWAYS bags and boxes ripped open with the merchandise missing (gee...I wonder what happened?)  While re-thinking your target market, you may also want to invest a little more $ into Loss Prevention.

Close to home; always well-stocked; lots of registers open to check out. No problems here!

I went to kmart.com and bought a bunch of baby items as I am expecting my first child and my husband and I refuse to shop at walmart anymore. They were offering free shipping and I am 9 months pregnant so I said why not? Well, to my dismay I get the package and over half the stuff I ordered is missing, I called customer service and am told to go to the store to get a refund on the items I didn't receive, or to wait up to 20 days to get credit back on my card from them. This sounded absurd to me so I called my local store and spoke to a manager who says they never heard of such a thing and couldn't give me a refund on merchandise that I never received...so I'm livid at this point. I called customer service again and asked to speak to a supervisor and explained to them that the items that are missing aren't even on the packing slip so they must have never been shipped out but then she says they have to run what is called a "tracer" with UPS to try and locate the items anyway and that takes 7-10 business days. In the meantime they have my money tied up...over $150 worth of merchandise that I need right now before my baby is born, and I can't go out and repurchase this stuff until there is a resolution!!! So two days later I get a mystery package from Kmart and I got all excited thinking oh boy my stuff came...well I opened it up and they sent me the same items I had already received a few days prior...so now I still don't have what I ordered and double what I got in the first shipment that came. I called again and got this snotty little hispanic lady who tried interrupting me a few times while I was going through the story of what was going on and I went off on her telling her that I am the customer and that she gets paid to listen to me complain whether she likes it or not! I still have to wait until this tracer is completed with UPS before they will even ship out the items that I am missing, in the meanwhile I have to send back the box that came that has stuff in it that I already have! I must say that even though WalMart is somewhat evil and mistreats it's employees, I never had any problems like this with them before. We just recently stopped shopping there. Now we will never step foot in or order anything from Kmart ever again. Looks like we are just going to shop at Target from now on. Kmart doesn't even deserve one star.

Get ready for this folks-I went to my not so local k-mart today. I shop there about twice a month. It is not crowded and near the Lowe's and Home depo. In Mt Laurel, New Jersey across from the Moorestown Mall on Route 38 and Lenola Road IN Moorestown, New Jersey. Anyway I just needed a few misc. items. There were no plastic hand baskets to be had. So I got a cart that was rusty and had bad wheels. I enter the store and head to the cleaning products aisle then down the paper aisle. (Mind you it is Thursday around noon.)blocking the Aisle about midway was a pallet. I had to lift my rusty shopping cart over the pallet to get some toilet paper. There was a sales associate changing prices (who had a mess of paper and packing material all over the floor which prevented me from goign backwards with the in need of repair rusty cart) that never said a word to me. Not can I help-oh sorry but we needed to fill-kiss my ass nothing not a word. I then headed over to health and beauty aids as I wanted to buy some condoms. After which I wonder around the store for lord knows what reason looking at half empty shelves. To my delight they actually had two cashiers so there was no waiting in line. My cashier rang up my order. She over stuffed the crappy bag which ripped. She was polite enough to ask if I wanted a rebag. Which I told her "no thanks that I would not need one for the short trip from my car to the house". Anyway the cashier forgot to deactivate the security bar on the bottom of the condoms, which sent off the security alert as I was walking out the door. I immediately stopped and waited for someone with the company to come over and look at my reciept and remove the security tag. Anyway this tart at the "customer service" counter started demanding that I return to the counter so she could scan my purchases.....? I said to her no you can come here and check my bag..she said OH NO you need to come to me. Anyway after a few back and forths, she finally sent this young kid over to my shopping cart. Instead of just peeling off the security tag, he took the box of condoms and walked all the way back into the store to swipe the security tag. Mean while every person in the store coming and going is standing there with his/her mouth open watching me. There were 9 items in my bag. They embarrassed me because they did not train the associates in this location. They own the associates actions, they own the associate training. They totally missed the part on not making the few customers they have left not feel like ass's. They missed the part on how to apologize and be discreet. I have to say that I will NEVER again set foot in a K-mart. I will tell anyone and everyone who will listen how they allowed their associates to talk me and treat me. I have never set foot in a Wal-mart, I never will. But Target has found yet another customer. I sent an e-mail to the kmart values your opinion sight. I doubt they will call me or do anything. If they want to survive and turn that third rate discount gain around, they need to first stock the shelves, and NOT AT NOON ON A THURSDAY. They need to train the cashiers to totally remove the security tags from the few items they actaully have on the shelves to sell after they have been rung up. They need to invest in some carts that have more then three working wheels. They need to teach the associates to help a customer when it is clear they need help. Oh and one last thing they need to fire the lard that was behind the "customer service" counter that felt it was ok to treat a paying customers like a common criminial. Honestly if I was going to steal I would not have stopped and pulled out my reciept I would have hit the pavement running. RUDE-disengaged-incompetent-employees. Do not shop here.

A 2.5 to me. It is too bad that K-Mart has gone so far down hill. I find myself more disappointed than happy. For one thing the store near me has more than their share of employees with rotten moods.it is rare to get someone in customer service who go can actually do their job. they are usually slow and act like you are bothering them. More than one time I have had them be rude to our family. the merchandise is okay. Of course you are not going to get high fashion at Kmart but sometimes they have reasonable prices. they do not always do a very good job having clothes in the sizes needed. I do not go here too often unless they are offering a good sale on something. Most of the Kmarts in our area are closed. I have the feeling that Kmart will not be around too much longer.too much competition with Walmart, Target, and Meijers.  Kmart had it's place years ago. but seems to be the store of the past. others have surpassed this sad little chain.

I Went To K-MART ; AND I HAVE NEVER BEEN SO UNIMPRESSED WITH SERVICE -----------AND HUMAN RELATIONS AT A LOW LEVEL I THOUGHT EVER EXISTED-IN OTHER --WORDS I WILL NEVER STEP INTO ANOTHER ONE EVER! -EVEN IF ITS THE LAST STORE ON EARTH LEFT WITH WATER-I THINK DEATH WOULD BE MORE APPEASING=---------DR FATE 05/20/2008 + I DONT THINK THEY EVEN DESERVE A STAR-

One star is too good for them!!! Let me start by saying I am bald. it is 90 degrees in L.A. today and I wore a hat to keep the sun off my head. Apparently, to Kmart that means I am a criminal. I had no less than seven workers give me that "hello" in a tone of voice to let me know they were watching me. I got in line to pay for my pint of ice cream only to be told it was closed. When I asked why they had only one register open with 20 people in line, I was told I could go to Customer Service (joke). After being ignored for 5 minutes, the cashier asked who told me I could come to her. I told her that since no one there understood what service was they could put the ice cream back themselves and walked out. Finally the old bat at the door had the nerve to ask to see "my receipt." I told her that I didn't buy anything and to get out of my face. They needn't bother to look for me there ever again.

I forgot Kmart even existed until recently I was shopping for an inexpensive table and it kmart just popped into my head. I went to shop there after visiting Wal Mart, Target, Ikea etc. and was reminded why I never shop at Kmart anymore. It can all be summed up in one sentence: There is just no reason to. The only good thing I can say is that in the early afternoon on a saturday (when most stores are busy) the store was virtually empty, so I got a good parking spot and was in and out quickly.

I went into a Kmart in Sarasota area near Venice, Florida. The store has the worst managers. The cashiers seemed poorly trained and when the lady in front of me had to have a void it took nearly 10 minutes for a very unprofessional long haired manager to appear. She was rude to the employee and asked "What do you want". There was never any apology to the customer for having to wait. I used to shop here and the clothing area used to be organized it looks junky. So does the domestics area. Cluttered and poorly stocked. The people in electronics have no idea what they are doing. I was told they do not sell nitendo ds games,,my son found some behind some glass.There is poor selection of movies and that is a sad garden shop. The employees did not seem happy the few I saw. It's sad to see the decline of the quality of help too. When I used to shop there you knew some of employees by name. They are gone except for 2 or 3. It looks like management is asleep. I can't shop here anymore it is just too much of a downer.

I visited the KMART in Waterford Michigan in Feb 2008. I brought a pair of slack to the cashier to purchase. The slacks were taken away from me and I was told that I could not pourchase them. I had cash in hand and I was ready to pay. I was given no explanation. I called complaint line and was told that someone wouid contact me within 24 hours. No one called. I called again and finally a manager called to tell me that she would call me back and tell me why I could not but the pants. She never called me back. I wrote to complaint line and got a form letter response. If I pick something out to buy that was for sale in a store why would the employees ta KMart take it away from me and tell that I could not buy it? Is this even legal? Everyone that I have been able to tell about this knows and will think twice before shopping there again!

The things I hate about Kmart is that it's like pulling teeth to get any customer assistance at all, but the big thing is that if you want something other than the most mundane items such as underwear and t-shirts, then they probably won't have it!!  Here's a list of things a department store really should have but our local KMart didn't: hot-pan pads (I kid you not), electric hot-pots, cast-iron frying pans, rubber overshoes.  That last one was just the last straw.  All my business that went to Kmart is now going to Target, even though this will mean very long busrides and stocking up on things because the long busrides mean I can't just go to Target on a moment's notice.  And reading other people's experiences with Kmart, it confirms my impression that they just don't care anymore.

This is a deteriorating chain. In some of them I see some shelves empty and some disorganization. Not all stores give a good atmosphere when you shop, but in most cases the quality of their goods are not as good as the competitors. I will consider the store as a last resort to looking for a thing that I can't find anywhere else.

The last straw! Never going back there again..thus far, nothing but bad experiences. Super slow cashiers, unhelpful clerks, sale merchandise always marked wrong. Sears should cut them loose before they drag them down too.

I ordered an item for Christmas online for my girls only to have K-mart email me the day after the order had been processed to let me know the order was being canceled due to high demand. Guess what? My payment wasn't canceled. Took me a full week to get my payment back. The item still showed on the site as being in stock. K-mart NEVER has what they advertise.

I placed an order through Kmart.com on November 28 2007. The confirmation email had listed arrival dates on all items for December 3rd. Part of the order did arrive on time but the other part was still MIA on 12/14. I contacted their customer service by phone regarding this and was told that the items were being shipped that day and that I would be receiving them shortly. On 12/17 I received an email stating that, Unfortunately, demand for the item(s) that you ordered was so great; we do not have any more in stock. So here I am a week before Christmas without the presents I ordered and was told I would receive. Thanks for nothing K-Mart,I won't be back!

Kmart is probably the stupidest name a chain could probably come up with. Oh..and then there is wal-mart! I recently bought a christmas tree on sale at Kmart. The lights on the second section kept going out. I called Kmart and within three days they shipped me a new second section (which works perfectly). The shipping alone must of cost close to what I paid for the tree. ($99) I know you could probably expect the same, if not better, service from wal-mart, but without competion we are doomed to monopoly retail.

Kmart does suck. I went there today for an advertised sale of a Martha Stewart tree. They had these huge ads come out for black friday and then some for the day after. Apparently, TODAY (Wednesday) there were to be certain items on special. The tree was one of them. Well, couldn't find anyone to help me locate the tree...there were various trees on display with this placard where you pull a little sheet out for the one you want (and then I presume someone would go into the back and get it for you once you brought your sheet to the register) - but all the sheets were gone, there was nobody there to help me. However, there was some guy with a clipboard asking me if I was a homeowner and trying to sell me on some new window/door installation. I had my 7 month old baby with me and a very limited amount of time, but somehow found the boxes stacked in the garden center. I had to refer to my ad to find the UPC/tree #, put it in my cart and go to checkout. I tried to look around and find some other things I was looking for while I was there, but was unsuccessful. Mine is a super-Kmart with the grocery store and everything, but it's laid out completely wrong and darned if I could find baby nose drops, a booger-sucker, and some wrapping paper that WASN'T holiday related. Believe me, I looked everywhere in every logical section...

I just went shopping for their "big" Thanksgiving sale. I wanted to buy the Magellan GPS that was on sale, when I got there (less than 1 hour after they opened)it was gone, the sales person told me they had 3 PIECES that's it!!! For 3 pieces they printed a huge add on the first page, of course, HUGE SALE! Then we tried to shop for some clothes, not to mention only x sizes were on sale. We got a few items on our cart and left it at the end of the isle cause it was crowded, few seconds after, the cart was gone! An employee did a cart run and took it, gone! I really didn't feel like going again all over the store to get new items. This is unbelievable! I'll never shop at K mart Burbank again, ever!!

I had a rotten experience at KMART in Olean ny. An employee was very rude to us. She was arguing over a clearance priced item. She ripped the price sticker off the item and said it was not the right price. She even went to the display and ripped the price off the shelf where the items were hanging. The whole time grumbling about it like we were a complete bother and waste of her time. Maybe that's because she was talking on the phone and had to take time away from her conversation to actually do her job. Customer service. I called the manager and she followed him over to us the whole time being rude and trying to argue. The manager was nice though. I will never go to KMART again. I hope nobody else shops there either. WalMart is cheaper and has a friendlier staff with good customer service. We tried to support the underdogs but not anymore. I just hope they don't take Sears down with them. Rain man was right-KMART sucks!

Well, I wish them well, besides Wal-Mart has taken the crown of retail, K-mart had domination at one time, It seems they did, and even Roses was a decent retail store. Now Wal-Mart has taken over, even though they are getting rotten.

Kmart is good for sporting goods but I hated it when I was a kid and my mom bought me Trax tennis shoes. They got my ass kicked in middle school.

I don't think there are many Kmarts left.  I think Walmart pretty much has taken over.

I kind of miss, K-Mart sort of.  The sales were ok, even if the selection of stuff, is not really the best.

AS FAR AS I AM CONCERNED THEY DON.T EVEN DESERVE A 1 RATING. I BOUGHT AN ITEM FROM KMART.COM AND HAD THE HARDEST TIME GETTING A REFUND FROM THE STORE, WHICH KMART. COM STATED THAT I COULD DO. THE PROBLEM WAS THAT THEY COULD NOT FIND THE SKU NUMBER. AFTER 2 VISITS TO THE STORE AND 2 HOURS OF MY TIME I CALLED THE 866 NUMBER THAT KMART HAS LISTED FOR PROBLEMS AND THERE ATTITUDE WAS THAT THEY DIDN'T EVEN CARE, AND TOLD ME TO SPEND MORE MONEY FOR POSTAGE AND RETURN IT TO KMART.COM. I WILL NEVER BUY ANYTHING FROM KMART.COM AGAIN. THE MERCHANDISE WAS INFERIOR TO WHAT WAS ADVERTISED. VERY UPSET IN ORLANDO,FL

Cheap, dirty, and below aveage quallity.

Kmart sucks monkey butt. If you are a monkey, and you want your butt sucked, go to Kmart. Otherwise, stay away.

We have shopped at K-Mart here and there. Last month we purchased a screen house and we didn't open it, but the patio was a bit small (A/C) in the way. So we returned it with receipt. No problems - just a minor one, the Customer Service Desk was not appropriately staffed and we had to wait for an employee to come over. Once purchased Martha Stewart towels and in the first few washings, all the strings came loose like they needed haircuts. I won't buy Martha's towels any longer.  Checkout lines can be slow even if the store isn't busy. They understaff checkouts and customers have to wait for issues to be resolved. The selection of most items is fair. Lots of the toys are plastic, not much in the way of educational or unusual toys. We do try to buy locally from smaller businesses whenever possible.

The store is run down and the customer service is poor, but if you can find what you want there the prices are unbeatable.

My K-Mart store closed a couple years ago. I hated shopping at K-Mart because of their store is not clean, poor service, and rude cashiers. The selection of clothing and needs are not a lot to choose from. Most of the things i bought at kmart is expensive. I stop shopping over there a long time ago. But try Wal-Mart or Target Super Stores; they got better selections, clothing, and food at a low price. than K-Mart.:(

I am a kmart worker... YEah! actually its not too bad... although I am looking for a new job with my free time. working the sunday 6 a.m. until 2:30 p.m. shift help setting the ad can just be nightmare shift. I usually get about 4 or 5 false advertising complaints from customers. Even if we have the item sometimes... and they cant find it... people will just come up to me and go off.... some items we have on sale week after week... eventually kmart is going to run out.....The store i work at luckily has good employees and a good manager....The funny thing is that the nicest customers there are the people that buy guns.... I mean i have sold like 15 guns and these people have to wait 30 to 40 minutes for everything to get processed, and they are as nice as can be..... and then you get these people who yell at you before you can even say anything..... one guy went off on me saying he doesnt know anything about a weight set.... the guy didnt even ask me a question yet... he just expected me to tell him what he wanted to know... in fact I had a weight bench just like it and knew a good deal about it..... The other day some lady was looking at treadmills and I happen to be walking by... she was like you have all these treadmills on sale and you do not even have half of them..... so she goes on and says do you have the treadmill you had on sale 3 weeks ago for 85 dollars(Like I remember what that one is)..... so i ask her if she could tell me what kind of treadmill it was.... she couldnt.... she just starts yelling at me.... and is like can i talk to someone who knows something..... I dont know what to say.... So I ask is there any other treadmill in our ad that you would like me to check..... she tells me the cadence 55 ..... so i excuse myself and go to the stock room.... so she tells someone just leaving that i left and starts bitching to them .... so i get paged back.... on the way back i ask the sports lead guy if we have them... He says we only have it if it is on the shelf.....so i go back to her and tell her that.... she asks who told me that.... i tell her who and where he is(he is covering the service desk.....so i go around looking on the shelf for this treadmill(which i should of done already)... i see it and call the guy at the service and tell him to tell her we have it....she comes back and just starts ripping on me...... I apologize and explain that I didnt look on the shelf first because she was standing about where I thought it mite be when she asked about it(I was on the other side of the isle so i didnt notice)the truth is she was being so persistant that we didnt have anything i didnt stop to think to look on the shelf... neither did she i guess.... so anyways when i say this she just storms off... well this is towards the end of the day on one of my long sundays..... help plz...........emailme jbushy_10@hotmail.com