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Overall Rating: 2.52 based on 140 ratings
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Reviews for Kmart  1-70 OF 102  ( NEXT 70)

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Blackmenace (0)
10/04/2008
Kmart is a horrible place to work/ shop at when i worked there i could never understand the manager because he had a bad studdering problem grrrr and when i shop there well lets just say i had to return most of the crap i bought!

  (0 voted this helpful, 1 funny and 0 agree)
lynnh (0)
09/26/2008
I do work in retail, so I have a little something to compare it with. The Kmart in Cudahy, WI has some pros and cons. The first pro being that it is not Walmart. :0 However, the particular store I usually frequent has no air conditioning. This has been going on for several years. So I just don't shop there in the summer. I feel sorry for their employees in the July heat.

  (0 voted this helpful, 0 funny and 0 agree)
AmandadeTally (0)
08/21/2008
I'm only putting 1 star because I have to....

I had the worst experience at Kmart in Tallahassee,FL yesterday. I went to do a simple exchange and I could tell the lady was having a bad day, so I was sure to have lots of patience. She told me to go get the clothes that I wanted to exchange so I went to the girls' racks and those items were no longer there (I bought them 3 weeks prior). I asked if she could tell me the total and I would just get different items in that amount. She said I'll just give you your money back and you can pick what you want but it's going to be the lowest retail price. I didn't quite understand that until she started ringing them up. She scanned an outfir that costs $18.99 and she said $3.60, I said $3.60? and she looked at me and said 3-6-0. I was appalled that I had spent $163.00 on school clothes and she was going to give me 20-30 dollars back! I asked for the clothes back as my middle child will fit into them next year, but OMG this was rediculious and I will never ever spend a cent of my hard earned money at the store again.

Amanda
Tallahassee, FL

  (3 voted this helpful, 0 funny and 0 agree)
Quick (0)
08/04/2008
K-mart sucks it really really sucks! They have crappie customer service the manager can't even understand that someone just wants what they bought thats not broke. What a idiot! Sand Springs, OK

  (0 voted this helpful, 0 funny and 0 agree)
Smittyr (0)
07/24/2008
Ugh, I will be ok if I never visit the Greenville, Michigan K-Mart store again. They put a coupon for a $10 gift card in the sale ad. When I bring my new prescription there they tell me I only get $3.50 because that is all they made off my insurance. I can easily go to Wal-Mart next door or Meijer's across the street. If they go out of business, I understand why.

  (0 voted this helpful, 0 funny and 0 agree)
jalucia (0)
07/24/2008
They have good sales sometimes. And, surprisingly stylish clothes for Kmart. Not as interested in the store if there is no sale going on. Also, wide selection of sizes for everyone. Always have sales on their jewelry... wouldn't nescessarily look for diamonds there, though. A lot of times it is hard to tell, by the stores posted around the store, what exactly is on sale, and what is not.

  (0 voted this helpful, 0 funny and 0 agree)
Astromike (26)
07/03/2008
K mart is still around lol? They once were decent, and dominated the 70's and 80's. When Super Walmarts started popping up in the early 90's Kmart couldnt hang.

  (0 voted this helpful, 0 funny and 0 agree)
JJo (0)
07/03/2008

KMart is HORRIBLE because of their regular customers! Unfortunately, there is a KMart in the same shopping center as my restaurant, so when I need something in a hurry, that's where I go. I have never once had a problem with the employees. They all seem intelligent, friendly and competent. However, the people that shop there on a regular non-errand basis....WOW! I have seen kids blow snot out of their nose onto the floor! I have had to stand behind a woman who was arguing over a couple of bucks b/c she can't read a sign, while there are 10 people standing in line behind her. Just today I ran over there to buy some work out stuff and this woman lost her son TWICE in the store!!! I'm sorry KMart. It's not you. It's your customers. You really need to re-think your target market.

Oh, I almost forgot...there are ALWAYS bags and boxes ripped open with the merchandise missing (gee...I wonder what happened?) While re-thinking your target market, you may also want to invest a little more $ into Loss Prevention.


  (0 voted this helpful, 0 funny and 0 agree)
DulcimerGirl (0)
06/29/2008
Close to home; always well-stocked; lots of registers open to check out. No problems here!

  (0 voted this helpful, 0 funny and 0 agree)
vdoeinck (0)
06/10/2008
I went to kmart.com and bought a bunch of baby items as I am expecting my first child and my husband and I refuse to shop at walmart anymore. They were offering free shipping and I am 9 months pregnant so I said why not? Well, to my dismay I get the package and over half the stuff I ordered is missing, I called customer service and am told to go to the store to get a refund on the items I didn't receive, or to wait up to 20 days to get credit back on my card from them. This sounded absurd to me so I called my local store and spoke to a manager who says they never heard of such a thing and couldn't give me a refund on merchandise that I never received...so I'm livid at this point. I called customer service again and asked to speak to a supervisor and explained to them that the items that are missing aren't even on the packing slip so they must have never been shipped out but then she says they have to run what is called a "tracer" with UPS to try and locate the items anyway and that takes 7-10 business days. In the meantime they have my money tied up...over $150 worth of merchandise that I need right now before my baby is born, and I can't go out and repurchase this stuff until there is a resolution!!! So two days later I get a mystery package from Kmart and I got all excited thinking oh boy my stuff came...well I opened it up and they sent me the same items I had already received a few days prior...so now I still don't have what I ordered and double what I got in the first shipment that came. I called again and got this snotty little hispanic lady who tried interrupting me a few times while I was going through the story of what was going on and I went off on her telling her that I am the customer and that she gets paid to listen to me complain whether she likes it or not! I still have to wait until this tracer is completed with UPS before they will even ship out the items that I am missing, in the meanwhile I have to send back the box that came that has stuff in it that I already have! I must say that even though WalMart is somewhat evil and mistreats it's employees, I never had any problems like this with them before. We just recently stopped shopping there. Now we will never step foot in or order anything from Kmart ever again. Looks like we are just going to shop at Target from now on. Kmart doesn't even deserve one star.

  (1 voted this helpful, 0 funny and 0 agree)
anoydmovnon (0)
06/04/2008
Get ready for this folks-I went to my not so local k-mart today. I shop there about twice a month. It is not crowded and near the Lowe's and Home depo. In Mt Laurel, New Jersey across from the Moorestown Mall on Route 38 and Lenola Road IN Moorestown, New Jersey. Anyway I just needed a few misc. items. There were no plastic hand baskets to be had. So I got a cart that was rusty and had bad wheels. I enter the store and head to the cleaning products aisle then down the paper aisle. (Mind you it is Thursday around noon.)blocking the Aisle about midway was a pallet. I had to lift my rusty shopping cart over the pallet to get some toilet paper. There was a sales associate changing prices (who had a mess of paper and packing material all over the floor which prevented me from goign backwards with the in need of repair rusty cart) that never said a word to me. Not can I help-oh sorry but we needed to fill-kiss my ass nothing not a word. I then headed over to health and beauty aids as I wanted to buy some condoms. After which I wonder around the store for lord knows what reason looking at half empty shelves. To my delight they actually had two cashiers so there was no waiting in line. My cashier rang up my order. She over stuffed the crappy bag which ripped. She was polite enough to ask if I wanted a rebag. Which I told her "no thanks that I would not need one for the short trip from my car to the house". Anyway the cashier forgot to deactivate the security bar on the bottom of the condoms, which sent off the security alert as I was walking out the door. I immediately stopped and waited for someone with the company to come over and look at my reciept and remove the security tag. Anyway this tart at the "customer service" counter started demanding that I return to the counter so she could scan my purchases.....? I said to her no you can come here and check my bag..she said OH NO you need to come to me. Anyway after a few back and forths, she finally sent this young kid over to my shopping cart. Instead of just peeling off the security tag, he took the box of condoms and walked all the way back into the store to swipe the security tag. Mean while every person in the store coming and going is standing there with his/her mouth open watching me. There were 9 items in my bag. They embarrassed me because they did not train the associates in this location. They own the associates actions, they own the associate training. They totally missed the part on not making the few customers they have left not feel like ass's. They missed the part on how to apologize and be discreet. I have to say that I will NEVER again set foot in a K-mart. I will tell anyone and everyone who will listen how they allowed their associates to talk me and treat me. I have never set foot in a Wal-mart, I never will. But Target has found yet another customer. I sent an e-mail to the kmart values your opinion sight. I doubt they will call me or do anything. If they want to survive and turn that third rate discount gain around, they need to first stock the shelves, and NOT AT NOON ON A THURSDAY. They need to train the cashiers to totally remove the security tags from the few items they actaully have on the shelves to sell after they have been rung up. They need to invest in some carts that have more then three working wheels. They need to teach the associates to help a customer when it is clear they need help. Oh and one last thing they need to fire the lard that was behind the "customer service" counter that felt it was ok to treat a paying customers like a common criminial. Honestly if I was going to steal I would not have stopped and pulled out my reciept I would have hit the pavement running. RUDE-disengaged-incompetent-employees. Do not shop here.

  (2 voted this helpful, 0 funny and 0 agree)
Molfan (60)
05/20/2008
A 2.5 to me. It is too bad that K-Mart has gone so far down hill. I find myself more disappointed than happy. For one thing the store near me has more than their share of employees with rotten moods.it is rare to get someone in customer service who go can actually do their job. they are usually slow and act like you are bothering them. More than one time I have had them be rude to our family. the merchandise is okay. Of course you are not going to get high fashion at Kmart but sometimes they have reasonable prices. they do not always do a very good job having clothes in the sizes needed. I do not go here too often unless they are offering a good sale on something. Most of the Kmarts in our area are closed. I have the feeling that Kmart will not be around too much longer.too much competition with Walmart, Target, and Meijers. Kmart had it's place years ago. but seems to be the store of the past. others have surpassed this sad little chain.

  (10 voted this helpful, 0 funny and 0 agree)
DRFATE (0)
05/20/2008
I Went To K-MART ; AND I HAVE NEVER BEEN SO UNIMPRESSED WITH SERVICE -----------AND HUMAN RELATIONS AT A LOW LEVEL I THOUGHT EVER EXISTED-IN OTHER --WORDS I WILL NEVER STEP INTO ANOTHER ONE EVER! -EVEN IF ITS THE LAST STORE ON EARTH LEFT WITH WATER-I THINK DEATH WOULD BE MORE APPEASING=---------DR FATE 05/20/2008 + I DONT THINK THEY EVEN DESERVE A STAR-

  (1 voted this helpful, 1 funny and 0 agree)
GWebb (0)
04/14/2008
One star is too good for them!!! Let me start by saying I am bald. it is 90 degrees in L.A. today and I wore a hat to keep the sun off my head. Apparently, to Kmart that means I am a criminal. I had no less than seven workers give me that "hello" in a tone of voice to let me know they were watching me. I got in line to pay for my pint of ice cream only to be told it was closed. When I asked why they had only one register open with 20 people in line, I was told I could go to Customer Service (joke). After being ignored for 5 minutes, the cashier asked who told me I could come to her. I told her that since no one there understood what service was they could put the ice cream back themselves and walked out. Finally the old bat at the door had the nerve to ask to see "my receipt." I told her that I didn't buy anything and to get out of my face. They needn't bother to look for me there ever again.

  (1 voted this helpful, 0 funny and 0 agree)
JCPDX (0)
04/01/2008
I forgot Kmart even existed until recently I was shopping for an inexpensive table and it kmart just popped into my head. I went to shop there after visiting Wal Mart, Target, Ikea etc. and was reminded why I never shop at Kmart anymore. It can all be summed up in one sentence: There is just no reason to. The only good thing I can say is that in the early afternoon on a saturday (when most stores are busy) the store was virtually empty, so I got a good parking spot and was in and out quickly.

  (0 voted this helpful, 0 funny and 0 agree)
swimmom33 (0)
03/29/2008
I went into a Kmart in Sarasota area near Venice, Florida. The store has the worst managers. The cashiers seemed poorly trained and when the lady in front of me had to have a void it took nearly 10 minutes for a very unprofessional long haired manager to appear. She was rude to the employee and asked "What do you want". There was never any apology to the customer for having to wait. I used to shop here and the clothing area used to be organized it looks junky. So does the domestics area. Cluttered and poorly stocked. The people in electronics have no idea what they are doing. I was told they do not sell nitendo ds games,,my son found some behind some glass.There is poor selection of movies and that is a sad garden shop. The employees did not seem happy the few I saw. It's sad to see the decline of the quality of help too. When I used to shop there you knew some of employees by name. They are gone except for 2 or 3. It looks like management is asleep. I can't shop here anymore it is just too much of a downer.

  (3 voted this helpful, 0 funny and 0 agree)
ConnLWill (0)
03/07/2008
I visited the KMART in Waterford Michigan in Feb 2008. I brought a pair of slack to the cashier to purchase. The slacks were taken away from me and I was told that I could not pourchase them. I had cash in hand and I was ready to pay. I was given no explanation. I called complaint line and was told that someone wouid contact me within 24 hours. No one called. I called again and finally a manager called to tell me that she would call me back and tell me why I could not but the pants. She never called me back. I wrote to complaint line and got a form letter response. If I pick something out to buy that was for sale in a store why would the employees ta KMart take it away from me and tell that I could not buy it? Is this even legal? Everyone that I have been able to tell about this knows and will think twice before shopping there again!

  (3 voted this helpful, 1 funny and 0 agree)
Loveandlight (0)
03/05/2008
The things I hate about Kmart is that it's like pulling teeth to get any customer assistance at all, but the big thing is that if you want something other than the most mundane items such as underwear and t-shirts, then they probably won't have it!! Here's a list of things a department store really should have but our local KMart didn't: hot-pan pads (I kid you not), electric hot-pots, cast-iron frying pans, rubber overshoes. That last one was just the last straw. All my business that went to Kmart is now going to Target, even though this will mean very long busrides and stocking up on things because the long busrides mean I can't just go to Target on a moment's notice. And reading other people's experiences with Kmart, it confirms my impression that they just don't care anymore.

  (3 voted this helpful, 0 funny and 0 agree)
excelsior30 (8)
02/16/2008
This is a deteriorating chain. In some of them I see some shelves empty and some disorganization. Not all stores give a good atmosphere when you shop, but in most cases the quality of their goods are not as good as the competitors. I will consider the store as a last resort to looking for a thing that I can't find anywhere else.

  (1 voted this helpful, 0 funny and 0 agree)
fatAlbert (0)
12/24/2007
The last straw! Never going back there again..thus far, nothing but bad experiences. Super slow cashiers, unhelpful clerks, sale merchandise always marked wrong. Sears should cut them loose before they drag them down too.

  (0 voted this helpful, 0 funny and 0 agree)
pslee (0)
12/18/2007
I ordered an item for Christmas online for my girls only to have K-mart email me the day after the order had been processed to let me know the order was being canceled due to high demand. Guess what? My payment wasn't canceled. Took me a full week to get my payment back. The item still showed on the site as being in stock. K-mart NEVER has what they advertise.

  (0 voted this helpful, 0 funny and 0 agree)
NetShopper (0)
12/17/2007
I placed an order through Kmart.com on November 28 2007. The confirmation email had listed arrival dates on all items for December 3rd. Part of the order did arrive on time but the other part was still MIA on 12/14. I contacted their customer service by phone regarding this and was told that the items were being shipped that day and that I would be receiving them shortly. On 12/17 I received an email stating that, Unfortunately, demand for the item(s) that you ordered was so great; we do not have any more in stock. So here I am a week before Christmas without the presents I ordered and was told I would receive. Thanks for nothing K-Mart,I won't be back!

  (0 voted this helpful, 0 funny and 0 agree)
toomanybeerz (0)
12/12/2007
Kmart is probably the stupidest name a chain could probably come up with. Oh..and then there is wal-mart! I recently bought a christmas tree on sale at Kmart. The lights on the second section kept going out. I called Kmart and within three days they shipped me a new second section (which works perfectly). The shipping alone must of cost close to what I paid for the tree. ($99) I know you could probably expect the same, if not better, service from wal-mart, but without competion we are doomed to monopoly retail.

  (2 voted this helpful, 0 funny and 0 agree)
Melvis (0)
11/28/2007
Kmart does suck. I went there today for an advertised sale of a Martha Stewart tree. They had these huge ads come out for black friday and then some for the day after. Apparently, TODAY (Wednesday) there were to be certain items on special. The tree was one of them. Well, couldn't find anyone to help me locate the tree...there were various trees on display with this placard where you pull a little sheet out for the one you want (and then I presume someone would go into the back and get it for you once you brought your sheet to the register) - but all the sheets were gone, there was nobody there to help me. However, there was some guy with a clipboard asking me if I was a homeowner and trying to sell me on some new window/door installation. I had my 7 month old baby with me and a very limited amount of time, but somehow found the boxes stacked in the garden center. I had to refer to my ad to find the UPC/tree #, put it in my cart and go to checkout. I tried to look around and find some other things I was looking for while I was there, but was unsuccessful. Mine is a super-Kmart with the grocery store and everything, but it's laid out completely wrong and darned if I could find baby nose drops, a booger-sucker, and some wrapping paper that WASN'T holiday related. Believe me, I looked everywhere in every logical section...

  (2 voted this helpful, 0 funny and 0 agree)
mlralu (0)
11/22/2007
I just went shopping for their "big" Thanksgiving sale. I wanted to buy the Magellan GPS that was on sale, when I got there (less than 1 hour after they opened)it was gone, the sales person told me they had 3 PIECES that's it!!! For 3 pieces they printed a huge add on the first page, of course, HUGE SALE! Then we tried to shop for some clothes, not to mention only x sizes were on sale. We got a few items on our cart and left it at the end of the isle cause it was crowded, few seconds after, the cart was gone! An employee did a cart run and took it, gone! I really didn't feel like going again all over the store to get new items. This is unbelievable! I'll never shop at K mart Burbank again, ever!!

  (0 voted this helpful, 0 funny and 0 agree)
kelly2k (0)
11/15/2007
I had a rotten experience at KMART in Olean ny. An employee was very rude to us. She was arguing over a clearance priced item. She ripped the price sticker off the item and said it was not the right price. She even went to the display and ripped the price off the shelf where the items were hanging. The whole time grumbling about it like we were a complete bother and waste of her time. Maybe that's because she was talking on the phone and had to take time away from her conversation to actually do her job. Customer service. I called the manager and she followed him over to us the whole time being rude and trying to argue. The manager was nice though. I will never go to KMART again. I hope nobody else shops there either. WalMart is cheaper and has a friendlier staff with good customer service. We tried to support the underdogs but not anymore. I just hope they don't take Sears down with them. Rain man was right-KMART sucks!

  (0 voted this helpful, 0 funny and 0 agree)
ThunderForce2 (7)
10/26/2007
Well, I wish them well, besides Wal-Mart has taken the crown of retail, K-mart had domination at one time, It seems they did, and even Roses was a decent retail store. Now Wal-Mart has taken over, even though they are getting rotten.

  (0 voted this helpful, 0 funny and 0 agree)
caltrops (0)
10/26/2007
Kmart is good for sporting goods but I hated it when I was a kid and my mom bought me Trax tennis shoes. They got my ass kicked in middle school.

  (1 voted this helpful, 0 funny and 0 agree)
LadyJesusFan777 (39)
10/26/2007
I don't think there are many Kmarts left. I think Walmart pretty much has taken over.

  (2 voted this helpful, 0 funny and 1 agree)
Jamie McBain (50)
09/17/2007
I kind of miss, K-Mart sort of. The sales were ok, even if the selection of stuff, is not really the best.

  (1 voted this helpful, 0 funny and 0 agree)
KBRONZEQUEEN (0)
09/15/2007
AS FAR AS I AM CONCERNED THEY DON.T EVEN DESERVE A 1 RATING. I BOUGHT AN ITEM FROM KMART.COM AND HAD THE HARDEST TIME GETTING A REFUND FROM THE STORE, WHICH KMART. COM STATED THAT I COULD DO. THE PROBLEM WAS THAT THEY COULD NOT FIND THE SKU NUMBER. AFTER 2 VISITS TO THE STORE AND 2 HOURS OF MY TIME I CALLED THE 866 NUMBER THAT KMART HAS LISTED FOR PROBLEMS AND THERE ATTITUDE WAS THAT THEY DIDN'T EVEN CARE, AND TOLD ME TO SPEND MORE MONEY FOR POSTAGE AND RETURN IT TO KMART.COM. I WILL NEVER BUY ANYTHING FROM KMART.COM AGAIN. THE MERCHANDISE WAS INFERIOR TO WHAT WAS ADVERTISED. VERY UPSET IN ORLANDO,FL

  (0 voted this helpful, 0 funny and 0 agree)
USADude (3)
09/11/2007
Cheap, dirty, and below aveage quallity.

  (0 voted this helpful, 0 funny and 1 agree)
Fleeb (0)
08/29/2007
Kmart sucks monkey butt. If you are a monkey, and you want your butt sucked, go to Kmart. Otherwise, stay away.

  (1 voted this helpful, 1 funny and 1 agree)
Rating2Help (4)
08/03/2007
We have shopped at K-Mart here and there. Last month we purchased a screen house and we didn't open it, but the patio was a bit small (A/C) in the way. So we returned it with receipt. No problems - just a minor one, the Customer Service Desk was not appropriately staffed and we had to wait for an employee to come over. Once purchased Martha Stewart towels and in the first few washings, all the strings came loose like they needed haircuts. I won't buy Martha's towels any longer. Checkout lines can be slow even if the store isn't busy. They understaff checkouts and customers have to wait for issues to be resolved. The selection of most items is fair. Lots of the toys are plastic, not much in the way of educational or unusual toys. We do try to buy locally from smaller businesses whenever possible.

  (2 voted this helpful, 0 funny and 0 agree)
GoinDownSlow (27)
06/28/2007
Reminds me of J.M. Fields and that ain't good...

  (2 voted this helpful, 0 funny and 0 agree)
opal1971 (2)
04/25/2007
The store is run down and the customer service is poor, but if you can find what you want there the prices are unbeatable.

  (3 voted this helpful, 0 funny and 0 agree)
r026621 (0)
04/23/2007
My K-Mart store closed a couple years ago. I hated shopping at K-Mart because of their store is not clean, poor service, and rude cashiers. The selection of clothing and needs are not a lot to choose from. Most of the things i bought at kmart is expensive. I stop shopping over there a long time ago. But try Wal-Mart or Target Super Stores; they got better selections, clothing, and food at a low price. than K-Mart.:(

  (3 voted this helpful, 0 funny and 0 agree)
jbushy10 (0)
02/28/2007
I am a kmart worker... YEah! actually its not too bad... although I am looking for a new job with my free time. working the sunday 6 a.m. until 2:30 p.m. shift help setting the ad can just be nightmare shift. I usually get about 4 or 5 false advertising complaints from customers. Even if we have the item sometimes... and they cant find it... people will just come up to me and go off.... some items we have on sale week after week... eventually kmart is going to run out.....The store i work at luckily has good employees and a good manager....The funny thing is that the nicest customers there are the people that buy guns.... I mean i have sold like 15 guns and these people have to wait 30 to 40 minutes for everything to get processed, and they are as nice as can be..... and then you get these people who yell at you before you can even say anything..... one guy went off on me saying he doesnt know anything about a weight set.... the guy didnt even ask me a question yet... he just expected me to tell him what he wanted to know... in fact I had a weight bench just like it and knew a good deal about it..... The other day some lady was looking at treadmills and I happen to be walking by... she was like you have all these treadmills on sale and you do not even have half of them..... so she goes on and says do you have the treadmill you had on sale 3 weeks ago for 85 dollars(Like I remember what that one is)..... so i ask her if she could tell me what kind of treadmill it was.... she couldnt.... she just starts yelling at me.... and is like can i talk to someone who knows something..... I dont know what to say.... So I ask is there any other treadmill in our ad that you would like me to check..... she tells me the cadence 55 ..... so i excuse myself and go to the stock room.... so she tells someone just leaving that i left and starts bitching to them .... so i get paged back.... on the way back i ask the sports lead guy if we have them... He says we only have it if it is on the shelf.....so i go back to her and tell her that.... she asks who told me that.... i tell her who and where he is(he is covering the service desk.....so i go around looking on the shelf for this treadmill(which i should of done already)... i see it and call the guy at the service and tell him to tell her we have it....she comes back and just starts ripping on me...... I apologize and explain that I didnt look on the shelf first because she was standing about where I thought it mite be when she asked about it(I was on the other side of the isle so i didnt notice)the truth is she was being so persistant that we didnt have anything i didnt stop to think to look on the shelf... neither did she i guess.... so anyways when i say this she just storms off... well this is towards the end of the day on one of my long sundays..... help plz...........emailme jbushy_10@hotmail.com

  (3 voted this helpful, 0 funny and 0 agree)
valjoe (0)
01/05/2007
Kmarts return policy states "all returns without a receipt will not be accepted" no store credit. So I hope no one gets a gift they don't like from Kmart without a reciept.

  (1 voted this helpful, 0 funny and 0 agree)
cristo28 (0)
12/29/2006
It would take too long to explain here what happened to me today when I tried to return un-opened items I bought 16 days ago with the original receipt to kmart. I never usually shop there anyway, but I will certainly never shop there again unless they have a major shift in their brand. The store is tacky, rude, unprofessional, and sneaky. Any other major store would have honored my return. I didn't even want to give them one star because that is insulting to the star.

  (4 voted this helpful, 0 funny and 0 agree)
bayougirl (0)
11/28/2006
i hate kmart, and hope to never have to shop there again. went yesterday reluctantly for an advertised sale item (one day only). got there at noon. item was sold out, no rainchecks. the thing is, it was not available for purchase on the internet, and the store was so disheveled that the item may have been in the store and unable to be found. there is not enough help there, and the stores always look unclean. i vow to never go there again.

  (2 voted this helpful, 0 funny and 0 agree)
Kellitopeka (0)
10/27/2006
My husband and I have never been big Kmart shoppers. Tonight though I must say was will be my last vist for a very long time. I had an issue with writting a check there. In the end it turns out the clerk must have done something wrong. Because after calling there little 1-800# and unable to find anything.I ask to speak with a manager. I asked for her to try my check again and it works just fine. Do you think I got any kind of apology for the embarssement. NOT! The response was, I'll talk with that cashier. Can I do anything else. Thanks but you done more than enough.

  (0 voted this helpful, 0 funny and 0 agree)
Gentle Jude (25)
06/17/2006
It is OK. Staff are usually friendly to me and help me out, although there is a longer wait and K-mart isnt the store to go if you want to pickup something in a hurry (due to the lines.) But the quality of products is average, sometimes poor. Ive had to take things back to K-mart a few times due to something eg not working. And when you do take something back, they put it back on the shelf again anyway. Because there was once a time when I brought a fluorescent light globe but the light didnt work. So I took it back for a refund. But before taking it back, I put a big, green fluoro texter line around the cardboard tubing the light came in. I deliberately did that so I wouldnt get the same one because I just knew they were going to sell it again. So I got a refund which was good and so the next time I went to K-mart a few days later, I decided to get another light but guess what, amongst the fluorescent light globes, guess what? I saw the light with the big green line on it, ie the one I had taken back, they put back on the shelf. Well that is just one story. Apart from that, the other cons include the fact that the clothes arent as good quality (some of them are though), the staff are OK (ie sometimes you do get the unhelpful ones) and because the staff are less professional, you cant eg ask them how you look in a particular thing you are thinking of buying. In K-mart, it is more of you are on your own type of feeling but it isnt as bad as some stores like Big-W. The product range is OK (average) but I do find the quality to be a bit less and you have to fish around for something which is good quality. Plus I dont like the fact that the K-mart near my house took out the café about 13 years ago. The café was really good too. Now a new addition to K-mart is K-mart radio which I dont think is a bad idea. They have music playing and a friendly sounding voice making announcements and wishing you a good day. Some other pros include the fact there is a more casual feeling and prices are reasonable. Put it this way, K-mart has been adequate for me. If I dont like a particular product or they dont have what I want, I just go somewhere else.

  (4 voted this helpful, 0 funny and 0 agree)
cwhite329 (1)
05/09/2006
Definitely not the store it used to be. I stopped going there a long time ago because all of the merchandise looks really cheesy aside from the Martha Stewart line. The only thing I like about this place is that I can use my Sears card there but the only thing I would buy from there would be a patio set or something. The clothes look like Family Dollar styles.

  (3 voted this helpful, 0 funny and 0 agree)
NikkiMcKibbin (0)
01/05/2006
Ah how the mighty have fallen. My mom used to take me here atleast twice a week while she shopped. I always loved looking at all the toys, and after she was finished shopping she would take me to the cafe to buy me an Icee. Their prices were really good too, and their products were much better than Wal-Mart's. I hope they make a comeback, but it's not looking good. But 5 Stars just for the good memories.

  (5 voted this helpful, 0 funny and 0 agree)
Donovan (137)
01/02/2006
K-Mart needs help before they fold. You can not get help when you need it and the wait at the check-out is too long. Unless K-Mart improves its image and customer service it will continually have to close additional stores until it has none left to close.

  (6 voted this helpful, 0 funny and 0 agree)
XxAngiexX (0)
11/29/2005
I like going shoping here. The employees are always frinedly to me and are as helpful as possible. This is where I usually buy my school supplies.

  (4 voted this helpful, 0 funny and 0 agree)
me2121 (1)
11/19/2005
I absolutley love Kmart! They have great, quality products that last a long time. Their stores are clean and employees are very helpful and friendly. At wal-mart (the dirty w) their stores are dirty, their employees are not friendly and Their products are crap. Yes, Kmart has had their hard times they have shown that they are here to stay. They emerged from bankrupcy and learned their lessons. Since then they have become more customer service oriented. They have added alot of quality products and they truly love their customers. I also like target. they seem to be on the same page as Kmart. i would love to see a world without Walmart Kmart and Target have their priorities straight and truly value their customers.

  (3 voted this helpful, 0 funny and 0 agree)
NJMommy (1)
11/03/2005
I used to shop at both Kmart and Wal-mart but recently the service at Wal-mart has been getting worse and worse and they products are not nearly as good of quality at Kmart's Martha Stewart line. Now I usually only go to Kmart unless I'm forced to go to the hellhole we refer to as Wal-mart.

  (4 voted this helpful, 0 funny and 0 agree)
fgdgdfgdfg (0)
10/27/2005
THis is a great store. Much better quality than Walmart. And it is community friendly. It worked 25 years ago and it works today. It doesn't put everyone out of business like these ridiculous Walmart SuperCenters. Walmart is trying to buy everything. SHOP AROUND PEOPLE! Thats how you get a low price and quality. I would rather pay twenty dollars for a premium martha stewart product than some cheap generic walmart product.

  (4 voted this helpful, 0 funny and 0 agree)
BowChikaWowWow (1)
10/24/2005
Kmart is always dead the only things to ever get there are stuff is the stuff that was just in the weeks ads of stuff on sale oteher wise ull be over charged

  (1 voted this helpful, 0 funny and 0 agree)
kittey257 (0)
10/14/2005
Target is better.

  (1 voted this helpful, 0 funny and 0 agree)
Brandy203 (1)
10/03/2005
Kmart is more expensive in most items then Walmart, I have compared prices since I am a bargain shopper expessially on big items like vacuums and stuff of that sort. Last week I seen the exact vacuum they had at Kmart, but at Walmart it was exactly 20 dollars less. Kmart also has less variety of items then Walmart and Target at my location the Kmart has no sewing material, cloth and items of that sort and also don't have a wide selection of candles, sorry but im a candle nut. Also Walmart is cheaper on their candles, alot cheaper. Christmas ornaments are also a whole lot cheaper at Walmart then at Kmart