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Overall Rating:1.31 based on 13 ratings
Harry and David focuses on gift baskets, fruits, vegetables, and floral arrangements. (Add picture)

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Reviews for Harry and David  1-9 OF 9

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1401 (0)
05/16/2008

Ordered a basket for Mother's Day and it did not arrive by the scheduled day. Called customer support and they said they'd send an apology note and refund my shipping.

Also, ordered a rose plant for an elderly relative. It arrived dead. She was so disappointed and I felt so badly. It took 2 more attempts before a live replacement was sent.


  (0 voted this helpful, 0 funny and 0 agree)
ThePeach (0)
04/03/2008
I am still waiting for them to ship a gift I ordered a week ago to a friend with cancer. I paid $30 for the express shipping. What a croc!

  (0 voted this helpful, 0 funny and 1 agree)
Ewags (0)
01/31/2008
what a SCAM! I ordered 3 gifts to be delivered to the same address and only one was delivered! You would think they would call and tell me this information but no... i just had a gut instinct when i was thanked by only one of my 3 bosses. I called Harry and David and they were apologetic. They "upgraded" me to baskets that I didn't really like... then sent apology letters.... but still no gifts. It is now January 31 and the gifts were supposed to be delivered on december 18th for Christmas! They still haven't received the gifts and Harry and David just blame UPS. I would NEVER use this service again.... I am very DISAPPOINTED and would not have paid however I was charged over a month ago for the gifts that still haven't been received.

  (1 voted this helpful, 0 funny and 0 agree)
sisdeca (0)
01/03/2008
Was sent a christmas basket with a deepest sympathy ribbon when i notified them that the pears were rotted and the ribbon said deepest symphaty they treated the call like it was funny so they sent a replacement of 3 jars of pepper and onion relish which I cannot eat peppers and onions..My sister ordered a cheesecake for my other sisters bd and it was smashed and a mess.I think they need to review their business practices and improve their customer service skills..

  (0 voted this helpful, 0 funny and 0 agree)
littlemisssunshine97 (0)
04/29/2007
It used to be my favorite place to buy gift baskets....The customer service has gone down hill and the store managers are not nearly as professional as they used to be. I will not shop there anymore.

  (2 voted this helpful, 0 funny and 0 agree)
Jeffsmoola (0)
07/28/2004
Terrible customer service. Late delivery ond not a good product. Stay away!

  (0 voted this helpful, 0 funny and 0 agree)
Barbara Driscoll (0)
06/01/2004
I will never order from this company again. I ordered a week ago and paid extra for 3-day delivery. As of today, the order still has not been shipped. A call to customer service made things even worse. Apparently, it's MY fault. I should have known that cheesecakes only go out on Mondays and THAT'S when the clock starts. NEVER AGAIN!!!

  (0 voted this helpful, 0 funny and 0 agree)
John Burchfiel (0)
01/09/2003
Will not use again! Ordered a christmas gift on 12/11 and told it would be there by 12/20. It is now 1/9/03 and it still hasn't arrived. I called multiple times and got a different story each time. I have now ordered a gift from another company (not Harry and David) to try and ensure my step-father gets a very late Christmas gift. Harry and David is just too unreliable to count on!

  (3 voted this helpful, 0 funny and 0 agree)
jj1010 (0)
01/06/2003
Too bad you don't have a zero rating! It is 01/06/03 and my sister is STILL waiting for the GUARANTEED 12/24/02 large party drum delivery. This after being told on 12/24 and 12/26 that is was on the truck on her street! We have since learned that a $200.00 gift basket that we ordered last Christmas was never delivered. Do not use Harry and David. Very undependable!!!!

  (3 voted this helpful, 0 funny and 0 agree)
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