yamahafan 03/31/2009
Probably the worst service experience that I can recall. They banged up my beautiful vintage amplifier, I think they dropped the cabinet while they had it apart. When I pointed this out they denied doing it. I took it home and the electronic "fix" unfixed itself hours later so I had to bring it back to them. This is where is gets ridiculous... I picked it up and it had been damaged AGAIN! I couldn't believe it. And in order to right this wrong, they had (without my permission) put some wood putty in the places where they had smashed or chipped the veneer. It looked laughably bad so I asked for some money to have proper repairs made, but I've gotten nothing but frustration. He told me "sometimes these things happen". Steer clear of these guys.
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Jfrench 03/25/2009
I brought my Dual 1019 turntable in for repairs to the Woodridge store. Mike has been the guy to help me and all I can say is he is awesome. That store is very busy and for a good reason, so don't expect a quick turn around. His knowledge and customer service skills match no other. I collect vintage music machines and believe me, they're the ones I'll trust for future repairs.
wallstdrifter 08/04/2008
They did a perfect job on my Harmon Kardon Citation 16A power Amp and Hk17 stereo preamp. They are very honest, cost effective, and thorough. I COULDN'T ASK FOR MORE!
bsmith1985 01/06/2008
Horrible Service! Avoid at all costs!
They had my turntable for over 3 months. When I finally went to pick up my turntable they lost my cartridge. I will never go to Deltronics ever again. And they didn’t fix the problem I brought it to them to fix. This place is just horrible! Do not go there!
No Stars!!
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