A good site but terrible customer service-- there phone system is never working and after 5 emails I got one half-hearted response that did not answer my question (asking which size of a ring they had on order.

Overall I was disappointed with the experience.

It was a very good experience buying jewelry only. I bought my fiancee a pair of 2ctw white gold diamond studs earrings. The website was clear and easy to navigate. Ordering was flawless. I spoke with customer service on one occasion which was a pleasant experience. The purchase was easy, the delivery quick, and the product was better than described. Delivery occurred as promised. I was pleased with the merchandise and with the service. I will order from them again. And top it all off my girl liked her gift and really that all that matters.