We at IncrediMail understand your frustrations and would like to try and help.

IncrediMail XE™ is 100% free. If you are ever asked to “pay to download IncrediMail XE™”, please alert customer support at this link (http://www.incredimail.com/english/contactForm.asp? deptSelect=1). We do offer a premium version called IncrediMail Premium available for purchase. The premium version offers additional features and services, but by no means are you required to upgrade to this version.

If you signed up for auto renewal, your subscription will automatically renew each year. If for any reason you would like to discontinue use, simply email us at Support@incredimail.com.

Thank you for considering IncrediMail™. And please visit us at www.incredimail.com to learn more.

The IncrediMail Media Team

Just adding my voice to the rest. DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD NUMBER! You will be randomly charged for unrequested "subscriptions" at irregular intervals (I haven't used this program for over a year since it will not run in either of my Vista machines--I found this out before I discovered how shady the company is). I am currently in the middle of dispute #1 for a renewal they charged me for without authorization, and I suspect there will be more. My credit card company says I cannot block further charges but will just have to go through the paperwork to dispute each one as it comes along.

With luck, this company will be out of business soon.

WARNING! Be careful when you cancel a subscription with Incredimail. Be sure to notify your card company or bank, that you are canceling an Incredimail subscription, and you should be getting a refund from them. Once you get the refund, have all attempts by Incredimail stopped from recharging you again. Kids AND parents, I do not recommend dealing with people for whom, if there is a complaint, kids or their parents can not contact these people by phone, to deal with the complaint. I rate Incredimail a 3 for handling animations and backgrounds. Should you have to deal with Incredimail, on a money matter, I rate them a 1. Your in for a treat, should you have to deal with these people.

I bid you all good luck!

This is great!! If you are in love with viruses up the yin yang!!! Instant access is the name of one of the viruses a high priced dial up service.Even if you just look at thier web site you pick up these viruses.BEWARE!! BEWARE!! BEWARE!! Thanks for nothing Incredi virus!! Henry Shay P.S. This rating service made me give them at least 1 star for a rating. I would have gave them a minus 2

I love this program. I have used it for years and on Win 98, XP Home & XP Pro. Never had a problem with it. Tip regarding the statement below that complained "Every time I ran a new version, they took something (backgrounds, notifiers, etc.)away and put it in the GOLD category so they could charge extra for it." When you download it, don't just open the file, SAVE it! I keep an incredimail folder in my documents and save all letters, notifiers, etch into the folder. That way, I never loose them. I simply reinstall!

it is the best i have seen

DONT BUY THIS The latest is that when you upgrade to version 2077 the spam filter is changed with a new one that is disactivated by default and you have to pay a yearly suscription to activate it. That means that to buy Incredimail, not see their publicity banners and avoid spam, you have to pay around $ 90 the first time and $ 40 each year to be protected against spam plus at least $ 25 a year if you want to be a Gold Member which gives you more backgrounds and other graphics to use. they screw you, you have to pay every year now 40$ for junkmail filter. And it was free

Incredimail is incredible, incredibly bad that is. I had it and had actually paid for it, then it crashed (for the umteenth time). I got no response from their support and could not contact anyone. As a Result my whole system crashed and had to be reinstalled. I have found out from the computer Guru's that this program is very much like an octupus with a "zillion" tentacles and takes over your whole computer. Stay away from this program.

no problems with windows xp pro sp2 I`m using gmail with it, runs fine

A lot of eye candy at the price of performance. IncrediMail is very resource intensive and bloats the Windows registry. If/when you get tired of the novelty, you'll uninstall but still have a lot of clean up to do. It's your fault. You took the software. And if you're not technically savvy, there's not much you can do to effect repairs. Maybe seek out some of the software that purports to clean up after IncrediMail (yes, there is a demand, so it does exist!)

Every time I ran a new version, they took something (backgrounds, notifiers, etc.)away and put it in the GOLD category so they could charge extra for it. The basic stuff use to be nice; now it's just the crap they can't sell on GOLD. Tech support was useless. However, coma, dramatic pause...if you like spyware/adware, you'll love it.

Incredimail did nothing but mess up my whole computer. After I took it out; my computer worked great again! Not sure why this happened but my view of incredimail is very different than before. I love pretty and customizable emails but not when my computer is acting weird because of it.

Makes email more fun and interactive. Upgraded versions are inexpensive for the features added and support via EMAIL for upgraded version are via responses from REAL people who REALLY CARE!!!