I don't recommand walgreen drugs at all. They have a lot of stores, however, they make a lot

of mistakes and the clarks usually have an bad a Attitude torch me, espcially in san francisco

california, I understand the are alway busy, still need to treat customer with respect in order

get my business otherwise i rather used a local drug store.


dave

They make a lot of mistakes, so I don't really recommend them. This is why we switched to the Kroger Pharmacy, which is 50 times better.

Walgreens is my best choice for pharmacy. I love the convenience of the drive through feature and the 24 hour service. You can always count on the pharmacist to help with answers to your questions.The employees are also quite polite and helpful. At walgreens you can be sure to fill your prescriptions, buy your perfumes and cosmetics, develop your films, and buy some grocery and general merchandise.

Walgreens 9550 hageman Drive Bakersfield, CA 93312 tel 661-587-0838
On 7/18/08 at 12:35pm, I went through the drive-thru window to pick up a refill of medication. When the clerk handed me the bottle, I noticed right away that it was not completely full. I immediately opened the bottle and counted the pills before leaving. There were only 23 pills in the bottle even though there should have been 60. I paid cash $33.99 for 60 pills. I gave the bottle back to the clerk who told me that it was full when she handed it to me. I went into the store and spoke to 5 employees, two of which claimed to be managers, who all told me that I must be lying, that I must have stolen the pills and now I was just trying to get more. One employee said (who claimed to be a manager) that if I wanted to give the pills back to her I could but she would not refund my money. I was told that they would call the police if I didn't leave. Because the medication was vicodin, they claimed there is no way that a mistake was made. Obviously, a mistake was made or a Walgreens employee stole part of my medication. I have filed a formal complaint with the Sacramento Board of Pharmacy, the local police department, DEA and have tried to speak with Walgreens but walgreens will not help me. I tried calling back and getting more information. I spoke to Cindy Stevens, who was EXTREMELY rude and hung up on me. I want my money back or my prescription filled. I also want my prescriptions moved to a different pharmacy.

The selecton is great, the prices fair. Fantastic tasting caramels wrapped in waxed paper by the registers (hard to find, but worth the search).

After repeated mistakes and two amazingly rude encounters with the Walgreen pharmacists in Little Rock, AR, I moved to USA Drug. While I was recovering from my hip replacement, USA employees actually carried my purchases to my car. You'll NEVER see that at any Walgreens in the country. My husband has migraines. At midnight I went to Walgreens for a refill for his imitrex. I was told that all other prescriptions that were waiting (even though NO ONE was at the drive thru or at the pharmacy) would be filled before mine. I waited two hours while my husband threw up and cried in pain out in the car. Episode #2, at 2 am, my 90 year old mother called to say that she was vomiting. I went to the Walgreen's pharmacy for advice and stood at the counter. Again, no one else in the store, no one in the drive-thru. After 3 minutes of being ignored by a pharmacist seated 3 feet away, I asked for help. He told me in a very snotty tone that in order to help me, he would have to stop what HE was doing. Since what he was doing was reading a magazine, I was greatly offended. I wrote a letter to the store manager, but never even got a response. I called and spoke to the head pharmacist, who was nice, but told me that this was the busiest Walgreens in Arkansas, and that "delays were understandable." I took my business to USA Drug on Rodney Parham in Little Rock and have been thrilled with them and their quick service with urgent medications.

I renew my Rx's on line. Because they were making mistakes in dosages, I made sure I had a print out of what I ordered. Last week they restocked 3 out of 5 Rx's filled on the same day because, they said, I didn't picked them up. I had checked online every day and it said they weren't ready. The pharmacy ass. wouldn't listen, disputed my print out and put all the blame on me. I lost 2 weeks worth of my prescriptions and had to use my emergency supply. Everyone needs to have an emergency supply for this very reason, not to mention in case of a disaster situation. Isn't it interesting that 80% of drug ingredients come from China, yet prices stay so high. Between the pharmaceutical companies and chain drug stores, the American citizen takes it in the shorts one more time.

I am a Former Walgreens Employee of almost seven years. I turned in my resignation on November 25, 2007. My reason for leaving is that I heard the answer "NO" to becoming Assistant Manager for the last time. Previous times things were said that the District Manager said, Like she wouldn't allow me to move up and "to stop putting in applications, because the answer was NO!"

I want to know why Walgreens will hire people straight from College with a Business degree for Assistant Manager, but they have NO Retail Experience, NO Cashier Experience, and/or NO Customer Service Experience. I on the other hand have over fifteen years of Experience in Retail and Customer Service. I worked SIMC with Walgreens for three years.(stepped down because the work load was too much at the time and I was going through a stressful situation at home) I knew the store backwards and forwards with my eyes shut. I had other Employees coming to me for help instead of Assistant Managers. I had Assistant Managers come to me or suggest me to a Customer. The Pharmacy got dependent on me to locate items for Customers. Every time the store got a new Assistant, they would ask why I didn't apply for Management. I would just shake my head and laugh, because the fact of the matter is that I have applied numerous times.

I am a very hard worker. I strive to become the best, and when I got turned down AGAIN I figured it was time to search elsewhere. I turned in my 2 weeks notice. that night I did my everyday job (photo, stock, face) even though I was feeling pretty down from the rejection. I did a couple of things to make it known to the store Employees that I turned in my notice and to help make myself feel better. You might say the things I did was Childish but it didn't hurt anyone. (I took down my photo certified picture and wrote on it, "Best Employee EVER!! For 2 more week) I put it up on the bulletin board by the lockers, out of view of Customers. I also on my break made a sign saying "Wendlyn Rules!" and put it in photo up against a wall where customers couldn't see it (it was to keep me going, to boost my esteem every time I saw it) I was planning on taking it down at the end of my shift. I forgot. I came into work the next day and started working. I was helping some customers when the store Manager called me into the office. I went in there after I was done. The store Manager and an Assistant Manager was in there. Store Manager said since I did that to my photo and had the sign in the photo lab that instead of having to put up with that stuff for 2 more weeks, that I can clock out and go home. I asked "So you are Firing me?" He said "No, you gave your notice and it was appreciated, but not needed." I was on the schedule already for the next week and a half. So instead of letting me work my shifts he would of rather have been short handed (as often done before) until he found a replacement. I feel that I was treated unfairly. I will never work or shop at Walgreens again.

WALGREENS AND THEIR RUDE PEOPLE SUCK .....0 RATING

Ok, with good prices for the most part. I used to like buying seeds from Walgreens, they used to have good plant seeds.

I am looking for a direct email address to either a Walgreens district manager in Tucson or Gregory D. Wasson.

Last year was one of the hardest years of my life, and Walgreens pharmacy reps did not make it any easier. I believe an email is necessary at this point, or possibly a more formal letter to most managing staff throughout central Tucson.

Can anyone provide me with contact info?

I know I will be speaking on behalf of many of you. Your posts, if you so desire, will be included within the letter.

The individual with the 8/27/2007 post actually made a pretty good point - the pharmacy really does act like they are doing you a favor. They made a mistake on my scrip last time (as they had so many times before) and I suspect they blamed ME; I truly believe the head of this particular pharmacy thought I might be submitting fraudulent prescriptions. So, this is true. Accusations are one of their first tools on hand, rather than concern/compassion.

Walgreens Pharmacy service is horrid. They act like they are doing you a favor instead of providing the service that they get paid for. I have had four incidents where they screwed up my RF and blamed it on my doctor and/or the insurance company only to find out that they had lied. I might add, they gey paid as much as three times more than other local pharmacies by always charging the maximum amount, even if it is illegal. Look on other sights for pending litigation in many states. I am on Enbrel injection therapy for Aklylosing Spondylitis and was told by a tech. who had entered my ins. information incorrectly that I did not qualify and I would need to call my Ins. Co. I did that night. They had it on file and told me to have it filled elsewhere. I did get it filled at another pharmacy, right across the street, NO problem. It is a $2500.00 per month Rx. I think it's funny that Walgreen's can't manage to enter 8 numbers into a screen so they can recieve $30,000.00 per year on just one Rx. Their loss, local pharmacy's gain.

They have really done a good thing as a Canadian Drug has done not a long time ago, as the article says. The good thing about big pharmacies chains is that they are as serious as one can hope and that they will almost always provide very high quality services, not to mention the fact that they often have consistent discounts.

We have been ordering Rx for years from Walgreens. Each time it has been filled correctly and promptly. We are always approached by clerks to see if we need any help. I have NO complaints about Walgreens - they are wonderful.

Well i recently went a 24 hour WG Store to get medicine @ the pharmacy. It took so long & I really had to use the Restroom. I found the restroom but it had this stupid code to get in. So I asked an employee nicely if he could enter the code so I can use the restroom.8-( He told that the restroom was closed. I'm like this a 24 hour store. Everything is open including the pharmacy at 12 in the morning. Why in the world the restroom would be closed.Then within less than 5 minutes I used the RR in IHOP near there. But if u want to use the Restroom @ walgreens don't. They are REALLY RUDE associates who REALLY don't care. & i've seen other customers using their Restrooms & they will someone to open it 4 them.

Not impressed.  Sale stuff not there lotta times.  Overrings frequent at checkstand.  Don't have item-free-if-overrung policy--but should.  :(

Walgreen's photo center is the only great service, and the only reason I gave it 2 stars instead of 1. When Eckerd's closed last year, I changed to Walgreen's pharmacy--BIG mistake. One of my prescripts was misplaced and there was an issue with my insurance (Walgreen's mistake). When CVS moved in, I went with them and haven't had any issues. Almost a week ago a co-worker was complaining that a Walgreen's employee charged her debit card 4 times for a prescription that costs $110...4 x 110= Yikes! She didn't know until her bank notified her the next day. She had a hard time with the Walgreen's manager being defensive about the employee and reversing the extra charges--wasn't really apologetic. She's switching to another pharmacy as well.

I have found that the customer service is the worst of any place I have ever visited. If you have a problem with the pharmacy at walgreen's, you get a standard reply, I understand your concerns from the store management but nothing will change. This walgreen is located at the corner of cty rd 13 and 42 in Savage Minnesota. My wife called to have perscription refilled 2 days ago and we were informed that they need a doctors approvial to refill the perscription. I tried to pickup the perscription, 2 days later, and they stated that they never received a fax back from the doctor oking the refill. I asked why the doctor's office wasn't recontacted and was told that wasn't there policy. You would think that if they didn't hear back with in 24 hours that they would recontact the doctors office. The last time this happened I contacted the doctors office and found that the doctor did reply back the same day. Tommorrow I will probably find out that this is true again.
I have discused other problems (9 times) with store management concerning there customer service with no luck. I tried to call there toll free number to voice my concerns and today waited on the telephone for 25 minutes and never reached anyone. I wonder if anyone ever had luck with reaching a representive at the walgreen's corporate office, calling the toll free number located on their web site. With the high price of drugs you would think they would be more concerned about the customer. I have been told that if I need certain drugs that they were out of stock, that I would have to drive roughtly 20 miles to go to there nearest store. That would make it a 40 mile round trip, completely out of my way, to possibly have a perscription filled. One of the local tv stations rated each retailer who has a pharmacy and found walgreen's had the highest prices. Thank god for insurance.

Two days ago I was in line at the Walgreens in Tucson, AZ, Speedway and Harrison, and there were about 6-7 people there. Since there are two lanes cars kept arriving in the other lane from me. Since the pharmacist cannot see sideways out the window, he just kept waiting on everyone else. I sat there for about 10-15 minutes waiting while everyone came and went. I was the last person waited on and there were other cars waited on before me. I don't think they are equipped to handle two lanes. There is no fair way to help people in the order that they arrive. One of these lanes should be closed so everyone gets waited on fairly. The pharm tech suggested that I email Walgreens and suggest this.

the best!!! their photo staff is very knowledgeable. teh check out people are very friendly and the beauty staff always has an extra money saving coupon if i check out there. The pharmacists are always willing to help. this is why i will always shop at walgreen's. Thank you for such great service.

My husband recently had surgery. It took 3 hours plus to get his postoperative pain medicine filled while he waited in pain in the car. This medication was to be taken 2 tablets every 3 hours as stated by the label and prescription. I was given 30 pills. I requested a refill 4 days later by phone and recieved a confirmation to return to the pharmacy that my refill was ready for pick up. When I got to the store I was told that this was a 1 month supply and could not be refilled until next month. Obviously, 1 pill per day was not adequate dosage for my large husband nor was it the dosage that was ordered by his physician. Nevertheless,he would not need the medication in a month. Then it was blamed on the way the physicians order. I am a nurse and I read the prescription and the doctor did not order it incorrectly. This is one of many problems that I've recently experienced at this store.

Omaha, 132nd and Maple. My doctor called in amoxicillan last week. They filled it but gave her the wrong medication all together. She is only 2 and had an allergic reaction. They did not realize the mistake until my doctor called and that is when they checked their records and admitted the mistake. Today I called about a Wellbutrin. They said they had to wait several days for my insurance and doctor to give pre-authorization. I called back about 3 mintues later knowing that my doctor had already done this and she rudely said well our computers have been down, I guess it is right here. They are too busy, and too careless. Oh and they do switch meds with out telling you and on two seperate occasions they have shorted my prescription by half of what I was suppose to receive with out telling me.I have a friend that is also a pharmacist there and he admist that he would only take his prescriptions to a samller pharmacy because of the no. of mistakes made due to their high volume.

i can not find any thing to contact corporate walgreen's where the web page came up. i am so sick of these people. they will not stock smith kline products and fill my prescriptions using my company's products. they will not hand the atm card back to you, they tuck inside the bag or the info sheet stapled outside the bag. i had to come home one night and cancel my atm becasue they lost it and accused me of having it in the car and just not seeing it. the phone system is set up to contact the doctor by the script number you enter for a refill and they have called the east coast several time for refills even though i have been living out here for 18 months. i get calls from my old doctor and am told until i come in for a check up they will not refill it. when i questioned the pharmacist on duty how this could happen he gave me the run around and finally ended up in a louder voice asking what do you want? i said for you to fill my prescription. ! he hung up on me. i ask for a list of my medications filled over the year i have been here and they gave me a info flyer on one of the drugs i take. and now i call and leave a refill order and the script number is to another doctor and i have a new doctor who gave scripts t be filled on file so i spoke to a person who said give them 48 hrs to fill it. well, it was friday night so i had to wait the weekend and then monday to call the doctor and tues would be the 48 and when i went back they were so busy that i left after waiting 25 mins. the problem was one pharmacist, one assistant working the counter and the drive thru. i did other errands and came back to the drive thru where i waited in line for 15 mins before leaving. i tried the next day and saw 5 people at the counter inside and two cars at the drive thru waiting for help but i pulled in line to wait anyway. after 15 mins and no movement ahead i left. i ran out of another script so went to drop it off. no one at the drive thru. yeah!! but i sat there 8 mins before anyone came to the window and there was no one inside at the counter. i said fill this and i have 2 to pick up. i was told it would be a few minutes before they could get back to me. so isaid i would come back in 20 or 30 to pick up the 3 scripts. when i came back i sat in line for 25 mins before going home. i went back in the late afternoon and waited in line, got fed up and went inside where i stood in line for 20 mins before leaving again. the next day i took a handful of scripts to them and had another one to fill that i was running out of. the pharmacist was alone, no help, no assistant. i told him i would come back tomorrow since it would be a 30 minute wait to fill it. i asked for the other scripts and he said it would be bout 10 mins before he could get back to me. i said i'll get them tomorrow. tomorrow came and they only had 2 scripts filled out of the 4 i needed. the woman with attitude at the drive thru told me she wasn't there had no idea why it wasn't filled. she had 2 that were. i had one on hold. i asked why since that was one of the ones they had to call the doctore for refill and was told that was what the computer said. guess they had it on hold because it was my company's product. and then she tucked my atm card inside the info sheet stapled to the bag. i ripped it apart in front of her eyes in the little window box telling her you lost one atm card by doing this. i did not hide it anywhere when i handed it to you, i don't want you hiding it when you give it back. she then told me i could not wait in line for my other script to be filled and i could not just drive up and expect an order to be filled. they needed reasonable time to fill them. i asked how long reasonable was and she said 30 mins. i said yeah, well i left that refill request 8 days ago. you have it on hold. that is more than 30 mins. why is it not filled? i don't know but you can't hold up the line. come back in 30 mins. i said what about the other one. we have nbo request. go home, find out which one you need, call us, give us 30 mins. and we will fill it. no. i gave you 8 days to fill it and you won't carry my company's product, so i am fed up and going elsewhere. i worked for this company in the late 70's in the pharmacy and did all of our shopping at walgreen's. but now it is corporate greed with no service to the customer. so i am going elsewhere. the rest of the store is wonderful and helpful without attitude. so it has to be the mentality of the workers or the treatment they get or the pay that gives them attitude.

You can get just about anything there, and their pharmacy cannot be beat. If anyone deserves to have a monopoly over American drug stores, it's them.

My experience with this drugs store in VA was to have my prescription lost in the time it went from drop off window to the pharmacist (about 5 feet). I was very upset and the staff seemed to accuse me of not knowing if I left the script. I know this is a violation of the Federal HIPPA regulations and feel they did not keep my information private. So beware, even if drop the script off the staff and wait in the store-you never know about yor information and may not get timely antibiotic therapy.

Always have good service and good prices!

everywhere you turn there is a walgreens popping up. i dont really mind cuz i like the fact they are opened 24 hrs a day .

Walgreens seems to be everywhere. Even so theres been times when I was looking for a product and they didn't have it.

Great store and great photo shop. We have one a few blocks from home, so it's very convenient. The people there are pretty nice and helpful.

On many outings to this Chicago-based shop, I happen to pleased that this store that I trust is everywhere in the country. It is a fact that some stores are better than others (depending on how organized they are), but their service is outstanding.

I also shop at Walgreens and they have pretty nice stores. Plus good prices.