This company is a team full of rip-off artists! They keep trying to charge me for some cookware I've already paid off, threatening to have my wages garnished and all this, and now they've stolen over $1500 from my account! They are going to get a HUGE peice of my mind and I'm calling my lawyer. I sincerely regret ever getting involved with this company at all.

We had to put a star but if we could have we would have put a pile of crap. My husband and I got involved with them several years ago when we got sucked in to financing a water treatment system(it works great). I called last week on 02-26-09 to get a settlement from them. The person who I have been dealing with, Fransisco Hernandez told me that we could SETTLE with them for 85% of what we owed. My husband and I talked and said ok. I also was told that I could not get anything in writing because it would take 30 days, my fault. We went ahead and made the payment. Stupid, Stupid Stupid. I called yesterday 03-02-09 to find out if our account is now 0 and much to my surprise it was not. I was told by Fransisco that he had forgotten to add the finance charges on and that we still owed 363.00. If I could have gotten through the phone I think I would have hurt him. I tried to argue with him and he would not let me talk. He kept over talking me. Then I asked to speak to his manager and boy that was a joke. He, Mr. Lopez was worse that the other person I was talking to. I turned things over to my husband who took charge and got more done than I did. They were more than willing to fax him a payoff on the account. Why was it so easy for him to get something in writing and not me? Why couldn't they have faxed a letter to me about the "settlement". A settlement that never was in place because Castle Credit would not back up their words. We got screwed. PLEASE DO NOT USE THEM FOR ANYTHING.

I didn't even want to rate it a full star... this company I have purchased a vacuum and air purifer and both reall are not up to what I had thought it would be....If I would have known the company would charge me even more to fix or replace this product not even after I had paid the 4000.00 for it early within a yr time span, then I would of never done this, so I would not recomend doing this company at all..