LONG but WORTHWHILE & TRUE:

After being approached, then thoroughly researching and finally utilizing Coast to Coast Auto Glass to replace my own windshield, I can say to you reading this that Coast to Coast is a legitimate organization. They simply utilize an aggressive marketing approach others in the industry do not or are not willing to do.

I understand that a salesperson to eager or pushy makes a bad first impression and some people, including myself, are turned off by that. Fortunately, for me and the girl from Coast to Coast that noticed the chips on my car she was very straightforward, professional and to the point on what they offer and the advantages they offer such as the lifetime warranty and quality of glass.

MY EXPERIENCE:
I had a sizable chip directly in my line of sight for months and another smaller one on the passenger side. It distracted me every time I hopped in the car because I was always having to look through/past it while driving, but like most people I always seemed to find myself too busy to do anything about it and admittedly I didn't want to "deal with" my own insurance company about getting it fixed, taking it to a shop, etc. It's human nature.

So when the Coast to Coast rep saw it on my car and said she represented CC windshield/auto glass service to fix/replace it at work or in my own driveway I said, "Great! But don't I have to deal with my insurance company on this?"

She said she could set it up w/ my ins. co. right then and there and it would only take 5 minutes. I provided her my card, we called my insurance who verified/confirmed the work to be done and set it up for the next Saturday. I thought to myself, "That was easy." Almost too easy, but at the same time, I didn't give her any money, SS#, DOB, etc., just my name, phone and address, which is public info. anyhow.

Well, because I am a skeptic (especially nowadays) I called my auto agent, who is also a good friend and neighbor of mine. He told me as long as I don't have a history of making windshield damage claims every 6 months for the past few years it won't impact my rates and I should have no worries. He also confirmed what the Coast to Coast rep told me, which was the ins. carriers do have set contracts with companies that will likely use a lesser quality aftermarket glass because (in FL anyway) the ins. co. pays for the replacement. He said the aftermarket glass will meet minimum DOT standards but not necessarily the higher manufacturer specs preferred by auto makers for increased safety ratings by the NHTSA, which the makers want to help sell cars (nobody prefers to buy a car with poor safety ratings). I researched to discover the front windshield has a LOT to do with the integrity of the cars structural rigidity in a crash.

If a person doesn't know any better (which I didn't) and requests a replacement service/product of their choice their ins. co. will still attempt to direct them to the ins. carrier's service co. of choice when they know I as the policy holder have the right to choose the service co. and quality of glass. I pay for comprehensive coverage for a reason and I'm not afraid to use it when it makes sense.

WRAP IT UP ALREADY:
Having been involved in some form of B2B sales for 15+ years, I understand face to face marketing to find the business is the best form of marketing, but it takes someone unique not only to be successful at it, but to have the right attitude and commit to it. It is hard, disciplined work. But it can also come off as unprofessional and sketchy if not presented well and by an appropriate person.

Every organization has representatives who may not represent themselves as professionally as others and this does not inspire a potential customer to take action. These people may be given an opportunity but soon weeded out and it seems these people approached those here providing the negative feedback by some here calling it a SCAM!

The CC girl who helped me saved me a lot of time, possible money and potential aggravation. So I felt somewhat obligated to come back here after my experience to tell it like it is. I wish her much success and will refer my family friends to her should they need her services.

I know from past experience that face to face marketing is extremely difficult, but these people (the majority of them look to be in their early twenties) are out every single day, rain or shine pounding the pavement, Making our lives easier. About two weeks ago, two young women from Coast to Coast approached me about a week and a half ago at my job in Berkley, MA and signed me up to replace my windsheild (which I honestly had compleately forgotten about until then) they were both in Coast to Coast Auto Jackets, and were very pleasant. After just a few moments of talking with them, I signed up for a replacement and my windsheild was replaced 3 days later. The installers came right to my job as prommised and everything went well! I will recommend this company to anyone and everyone I see with windsheild issues, and I thank those two young ladies very much! You were both lovely and so very helpful! So to wrap this up, I must say, although there was one single person who made a bad decision in Tampa Florida, that shouldn't speak for the rest of the company. I see no scam in what you guys are doing! Keep up the awsome work girls!

Coast to Coast auto glass: Tallahassee: They came to my house and set me up for a windshield replacement. I was skeptical at first however they did exactly what they said. Two days later they were at my job replacing my windshield. I have seen some bad reviews and i don't know why, they did a great job!!
Its funny my cousin in Boston also had coast to coast replace his windshield, these guys are everywhere. If you see them, don't worry they are legitimate.

These people came by our house after scouring our neighborhood for hours to ask about our car parked in the driveway. No uniform, no company vehicle, no company ID or even business cards! They wanted to know if that was our car suggesting that the windshield needed to be repaired or replaced. I let them know then that the windshield was not chipped or broken unless they just now did it!

It is a scam to make money and some of these people have broken windshields so they can make the $45 referral fee according to news articles in Florida. Too bad they prey on young people looking for any type of income like that.

This company is FULL of scammers! They came to my job and told me i needed a new windshield, then said they would come fix/replace it during my lunch break. They NEVER showed, changed all the phone numbers written on the invoice and refused to return my calls when I asked when my car would be repaired. Whats worse is that even tho they did no work at all they still tried to get money from my insurance company, which they would have recieved if I hadnt called and had my adjuster try to call. She also called the business several times with no response. I have called the Better Business Bureau and would recomment everyone stay far far away.

This is the absolute worst company I have ever done business with. I was approached by a male/female team at a gas station. I had gone inside to buy a drink. I was in and out in about 2 minutes. They were so over the top friendly I thought it was a joke. They were telling me that my windshield was so badly pitted that my life was in danger unless they replaced it right away. While the female was making small talk with me about the safety of the glass her parter was looking at the windshield and pressing down HARD on all of the chips. When one finally cracked he told me that the glass had already weakend from having so many chips and that was why it cracked. Really? I hope someone didnt really train you to say that because that is most assisanine thing anyone could say when it comes to the windshield. So durring the small talk with the Lynette she asked who i was insured with and before I knew she had my insurance company on speaker phone filing a claim for the "damage" to my windshield that they caused! Needless to say I was livid and began to yell at them so loud that a police officer inside the copy store next door came out to see what was going on. They fumbled for the right words when I explained why I was so upset. The police officer told them to leave the property and not to touch anyone elses windshield or he would arrest them for vandalism. Ha!

If you own a vehicle it is very important to know about proper auto glass installation during windshield replacement. Of course, you should always choose windshield repair if possible every time your car glass gets damaged. There are types of damage that can no longer be qualified for windshield repair, though. In such cases, you have no choice but to go for windshield replacement, either in the service shop or through mobile windshield replacement.

Mobile windshield replacement has become popular because of convenience. In mobile windshield replacement, the service technician does the windshield replacement for your vehicle right where you are.

Mobile windshield replacement also has its drawbacks, though. Mobile windshield replacement is more likely to be shoddy especially if not done by reputable professionals. This is not to say that substandard windshield replacement cannot be done in service shops. A vehicle owner should, therefore, know what to look out for in auto glass installation during windshield replacement.

A reputable and professional service shop should offer original equipment manufactured car glass. This type of car glass features the same exact specifications as original dealer glass in thickness, color, durability, size and shape. An example of original equipment manufactured car glass is Pilkington.