DAVE D 08/27/2009
This was the worst rental car experience in my life. This is how it starts, large nice bus picks you up at the apirport, so far so good. We get dropped off at a run down rental car place with the a/c barely working. We stood in line for 45 minutes while the "staff" just kept walking around looking busy but not really doing anything.Some customers had stood at the help desk with the agent for over 1/2 hour just to get a car. Ok , So we get to the counter- we can't understand the girl , very poor english. We booked our car with Carrentals.com- Don't do it ! We paid for the insurance from them and dollar tried to bully us into paying for there car insurance also. Finally keys to a car 1hour and 15 minutes after we get dropped off and are all sweeting now. Go out to the garage and get our car- load it up drive to the gate and a RUDE woman says did you check for damage because you will be responsible ! Ok what does that mean ??? Get out and get handed a slip and you inspect the car and write down everything wrong with it. I had it back to the lovely woman and asked if this was good, I got a Yup. The car was a Dodge Callibur- Piece of junk get any other car. Oh by the way if you don't return the car with a full tank they charge you 8.00 per gallon !! We returned the car 5 days later, Guess what the charges were wrong, had to go stand in line again. The manager is not sure how that happened and refunded the 85.00 to our card ! PEOPLE GO TO ANOTHER RENTAL CAR COMPANY DOLLAR RENT A CAR AT LAX ONLY WANTS YOUR MONEY AND THEN TRIES TO RIP YOU OFF!
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