Ginousmc 01/31/2009
Knology Broadband is a waste of money.They try to micromanage everything that goes on in their networks.... I shouldn't have to give them the MAC address of my Linksys-G router, or my XBox 360 just so I don't have connection problems...They tried to charge me 3 times for installation... 25 dollars of misc charges on every bill, 40 dollars to change the bill from my name to my fiance's name... Which I refuse to pay. Not to mention, when the boneheads came to install my internet services, I had to tell them how to do their job, because I'm more versed in networks and innerconnectivity than they are.... Time Warner Cable.... You will soon have my business.
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wiersbr 11/29/2007
Knology liars! Been working patiently with knology for almost 2 years. My internet connection drops several times a day. They told me it was my router, not them. I have replaced my router twice. Now I am using a top of the line Netgear router (recommended by them). Still having the problem. They want me to replace my router AGAIN! This one is less then 6 months old. They have been telling me all along that NO one else in my area is experiencing the same problem. In talking with neighbors last night I foiund that others in my area have been complaining to them about the SAME EXACT problem. I say time to go COMCAST!
majic65 09/21/2003
I got the Knology "bundle"--phone, cable, and computer. It took a good 6 weeks for them to get the computer modem and comptures working right--my network card on my laptop was never compatible with their modem, so we gave up on that. Biggest problem was getting a straight accurate answer about how much this servicve costs. Kept changing--and still does. Its better than dial-up, but sure not the best.
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