We have a GE Monogram 48" side by side, and a convection oven. I could not be more disappointed with these products. After reading multiple books by Jack Welch, and taking six sigma in my own company, I am completely blown away that this is the same company. Six Sigma is all about having the highest quality to save money for the company and to insure happy repeat customers. I think these units are 0 sigma. As mentioned below, the ice maker has been replaced 3 times, we had the door seal leak problem which lead to the entire refrigerator being replaced (under warranty), and the space usage inside is pathetic. On our 2nd oven as well with 5 service calls that I can remember so far. No wonder GE is trying to sell this division.

If GE Monogram put more effort in designing a quality product than marketing it as a quality product perhaps it would work correctly. I have had my GE Monogram Trivection Oven for 2 months and have used it all of twelve times before it failed completely. I am now on my third service call and the oven still does not work. The repairman cannot even access the service menu. I have also been treated rudely by your customer service agents

Our 2 month old GE Monogram just broke. Came home one night to find items in our refrigerator freezing (the temperature had dropped on its own to 27 degrees F). Called the service company for GE Monogram and was told to reset it by shutting off circuit breaker (that did not work). The following day called the service company (Sunday) and was told that someone would come out on Tuesday. When the serviceman arrived on Tuesday he said the problem was with the computer (which he had to order). He would order it and come back the following Tuesday to install it. The part came the next day and I called to see if anyone could come out sooner to repair the refrigerator and they told me the soonest date they had was Monday. So I spent $5,000 on a refrigerator and have not been able to use it for over a week.......thankfully the milk, juices, etc...are not freezing but everything else is... I am disappointed with their service and agree with the other reviews that the shelves do not work well for a family of 4. I am very unhappy with this refrigerator and will NEVER purchase another GE product.

Our 1 week old GE Monogram is the worst piece of junk I have ever encountered. Problems: unable to put taller jars or bottles in the front door because the door won't close. The shelves and bins are very space stingy. It is supposedly rated at 26 cubic feet, but seems much smaller than the 25 cf model we replaced (remodeled kitchen). The light seems quite a bit larger than is necessary. For some reason the water filter canister projects into the cavity of the unit further cutting space. It boggles my mind that some brain dead engineer felt the need to have a high humidity drawer (for veggies, I guess) and have it sloped downward in front. Of course you can't store items on this shelf due to the sloping, so a full shelf is wasted. The vaccuum used to hold the door closed requires some muscle to open it. Not much of a problem for me, but could be for someone who cannot pull too hard. I wonder why the ice compartment has to take up so much room, thereby making the effective freezer compartment smaller than it needs to be. Finally, I am at a loss to explain the design of the water/ice compartment. Water goes all over the place and winds up on the front of the door and does not cut off quickly when the glass is removed. Refrigerators have been around for over 3/4 century and you'd think GE might have figured it out by now. This is a disgrace at any price, even more so at about $5K. I would place this on a junk heap if I could. I RECOMMEND YOU NOT BUY A GE MONOGRAM UNDER ANY CIRCUMSTANCE. I'd rather have an ice box.

We have a 42" Monogram refrigerator, and with the problems we've had, I clearly will never buy another Monogram refrigerator, and am thinking about replacing this one (which sucks, since it's brand new, and we got it with the house we bought). The water and ice dispenser is just complete crap. There's really no reason to sugar coat it, it's terrible. Ice gets clogged daily/regularly. The water spout is poorly positioned and simply doesn't seem to work well. We too have had logic board problems - and wound up having the water turn itself on, causing a small flood (luckily we were home and caught it before it got bad). We've had the logic boards replaced, the water hose positioning worked on, and the ice system checked. End result: no more flooding (yet anyway), but the thing is still crap. The rest of the refrigerator is ok. I'm not real impressed with the drawer design and layout overall. What's interesting, is that we had a lower end GE Profile stainless steel model that we bought for our last house, and that one worked great! No problems at all. It had a very different ice/water dispenser design which worked well. Not sure how GE could have actually tried these these and decided to let the Monogram design go to market, they clearly didn't test it much (I've seen others complain about this as well, so it's not an isolated case). DO NOT BUY THIS REFRIGERATOR.

Space is limited. Door shelves way too deep, have trouble closing door unless you're carefull not to put tall items on door. Shelves way to narrow and then the huge light in the back takes up too much space. Cannot even fit a coke fridge pack without major rearangement of door items. Way too much room devoted to drawers, not enough shelf space. Door locks sometimes after closing(maybe to pressurize or something) and you have to wait a while before you can open it again, very annoying when you're trying to get in and out multiple times. Hate it.

I cannot recommend GE Mongram applicances - we have a refrigerator side by side that had logic problems along with some vents not openning properly that cause our house to get flooded. We have dishwasher for wish we had to change the logic card and now has a problem with a water level control swithch. We have a stove which had screws fall out of the oven door. The only applicance that has worked with no problems is the microwave. These applicance are all less than 5 years old - and most problems occurred why still under warranty. After buying you wonder what happened to the GE quality - or is it just poor engineering?

For a $4k refrigerator, this thing is horrible. The compartments on the refrigerator door are incompatible with the inner shelves. Storing items in the door to the shelves' capacity does not allow the door to close. Additionally, the icemaker is continually freezing up. Although the stainless steel is very nice, I would reccomend not purchasing this GE appliance. We also have the stainless steel GE microwave and it's a piece of junk as well. What microwave do you know today that leaves a bag of popcorn half popped and the other half burned?

Excellent fridge. Features, the seal is amazing very quite. The lighting is incredible. I love my new fridge. I have the stainless model and it looks great. I just clean it with some organic oil every once in a while. The thru the door Infrared ice and water is really cool.