jvwitty 11/26/2009
Like the person below, my original install was great---or so I thought. But then the laminate product began to expand leave huge problems everywhere in my home. When I call the owner Terry, he ignored my phone calls and didn’t want to honor the warranty he “so call” provides. Additionally, this company did not glue the laminate in the kitchen or bathrooms as the experts do (if you do not this will damage your floors when it get wets). It took me close to 6 months working with my credit card company to get anything done about the poor quality of the installation, inability to get additional product for repair, and to fix the expansion issues. If you review their “F” rating on BBB, you will see that this behavior is normal from this company. Additionally, Terry set up numerous appointments to fix my issues and never show up. Don’t make the same mistake I did. Use another company. My experience with this company was a nightmare.
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dobro07 11/03/2009
We had 1700 square feet of laminate flooring installed which turned out great. The price was great along with the service. The selection of colors are limited at the 69 cent price, but we found a color that we liked. All their flooring is priced low (didn't see anything over $1.29) and we actually got the flooring fully installed for the same price we would have paid just for the laminate itself at home depot without installation! I would recommend this company to all my family and friends.... If you want good flooring on a budget, these are your guys.
r0dney21 10/11/2009
I previously inquired with Quality Floors of Nashville reguarding their ad for 69 cents sf of laminate flooring... I called once to let the gentleman know I was interested in getting the flooring installed in my house... I called again to get an estimate done and he stated he would come out on Wednesday to bring samples and give me an estimate...I waited for the guy to show up and he never did... I called him to find out if he was going to come still and was just running late.. He said he wasnt coming because he had his kids and did not have my phone number to call me and let me know... So i gave him another chance and scheduled an appt for him to come over Saturday evening and give me an estimate.. He said he would be there at 5.. I made sure he had my number this time so i would not be stood up again... And once again he did not show up, or call to let me know anything.... This company wasted my time twice and had me sitting waiting for them to show up in which they never did... I would not recommend doing business with them because if this is any sign of how their service is then I would hate to see them start a project in your home and then never finish it... I also looked on the better business bureau and saw the business is scores an F becuase of complaints and not answering any of their complaints
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