eHarmony is a pile of crap. I was on their site for a year and in that time I had a total of 1400 matches...I didn't meet ONE of them in person! Not a single date. I initiated communication with probably 90% of the people I was matched with. Of course, only a very small few ever responded at all to my communication request (probably 30 people out of 1400...so about 2%) and of those all of them poofed at some point or another. What was also frustrating is that NONE of them ever requested communication from me...NONE!! I mean, I'm no Marilyn Monroe or anything but I think I'm fairly attractive, I'm a successful engineer who owes my own condo, I play video games and love blockbuster movies, I have a good sense of humor and I think I sounded very approachable and interesting in my profile but also very modest...but seriously? No one wants to get to know me?! Anyway, my subscription ended and of course, THE VERY NEXT DAY a match I had gotten a week before mysteriously sends me a communication request...seriously eHarmony...how dumb do you think I am? Makes me think that eHarmony was just screwing around with me the entire YEAR I was a member of their horrible site and is know trying to sucker me out of more money. I would NOT recommend this site at all...try Match.com or Plenty of Fish...I've at least gotten to TALK to another human being with these sites...

I truly believe that eharmony is a sham. After taking so much time to complete the profile, it is obvious that no one reads the results or comments. Most profiles that were sent to me were men that were the exact opposite of who I was asking for.
This was a total waste of money. I hope others read this ad prior to spending their hard earned money of this site.

I think e-harmony is a big waste. I feel really bad for the people who are serious about finding thier soulmate and being taken in by such a dating service thet does not care about you, just thier own pockets. I saw somewhere on the web a FREE veiwing of your matches so I filled out the long and boring waste of time profile pages and at the end of it they want you to subscribe, thats all.there were no matches at all and I selected just about every state in the USA. I can't be that bad that no one has the same likes and dislikes in about 40 states. Come on eharmony give us a break and fix your company as it should be. If you are serious in finding someone you would have a better chance at your local bar or match.com. I will never subscribe to eharmony.They keep showing the same couple's on the site, what do they do work for the company? And the price is outragous!!! Spend your buck's on gas and go to the beach or somewhere.

THE END

This site is HORRIBLE, firstly, if you join for free, they send you matches, who mysteriously disappear when you sign up and pay...hmmmm. Secondly their 29 dimension compatibility profile is a waste of time. I sincerely believe that most of the matches are fake. Over the weekend, I tested this free weekend trial, but I had been a paying member last year. Out of the 80 matches which were sent, 70 I deleted as they were hundreds of miles away or did not fit my search one ioata! that left 10, to which I received ONE communication reply, and funny how we were almost at the free communication stage when the free trial period ended... I was fooled ONCE with this trial period into paying only to have the ONE person that I communicated with close off communication right before entering the open communication stage. Its a scam and to all who have lost time and money to this site...PLEASE believe all of these reviews, they are all true.
I am an attractive woman, self sufficient, and for some reason, no one was interested....hmmm, you are better off with the other FREE sites, believe me.

Do not subscribe to this site.. it is moneysucker site as when you first subcribe, you dont have the choice to select as one time payer by credit card. They made you register your credit card payment with the mandatory auto-renewal option. Thereafter if you not really careful, they auto renew your subscription without giving you any prior notice. When you call and inquire, they will tell you that there is no refund.
The terms and conditions stated in the website are very ambiguous. There is a 3 days cancellation policy which stated that upon agreement executed, there is a 3 days grace period refund but they never explicitly tell you that this does not apply to renewal agreement.
So i think this is business scam. They know once you try, you may find out that the site sucks, then if you choose to cancel, they can still con you for another month of subscription fee. This is not ethical at all.
Majoritry of business terms and conditions have the refund policy for renewal customer. This company does not have one "purposely" and they try to play with the "unspoken" clause.
DO NOT ENROLL, I TRY IT FOR THE TRIAL OFFER AND THEY DO NOT HAVE ENOUGH MEMBERS TO FEED THE BUSINESS, SO WHEN PEOPLE DECIDE TO LEAVE AFTER TRIAL PERIOD; THEY TRY TO EARN EXTRA CASH FROM THIS RENEWAL HIDDEN GAME!! I FORCED TO PAY EXTRA 30 BUCKS TO SUPPORT THIER BIZ, SO I URGE EVERYONE DONT WASTE YOUR MONEY THERE...

Eharm-on-me is a scam. If you wish your wallet or your feelings to be harmed online then this is where you go.
- Lots of people get no matches. I did though. Retired aged truck drivers on disability and I am 28 years old!
-Then there is a system where you can say what people want to hear in multiple choice. And I heard from many people that users are terrified to jump straight to the email stage.
-It is crazy expensive.
-They play games instead of letting you stop payment after the trial.
-People sue them constantly.

THE PERSONALITY TEST SAID I WAS GULLIBLE! Then why (oh why) didn't I get a membership to EHarm-on-me?

Update: When you do the test and they say you can't be matched, put yourself in a higher income bracket then suddenly you will be worthy of love. I swear these "29 dimensions of compatibility" are more with the site then with the people ..and in reality, it is only one dimension:

1. If you have enough money to pay them.

Not even one star. Negative stars. Sent me the saddest bunch of losers and THEY DIDN'T LIKE ME! They tell you to try everyone because you never know. So I was trying the saddest creeps, and none of them liked me even a little bit. Folks, honestly, men that I meet in real life love me. Very much. Just... they're always either married or toothless or something like that.

Do not join eHarmony!
I was a member of eHarmony for one year, and I am extremely disappointed. The personality matching algorithms they use are horrible; I would say that only 2-5% of the matches were even close to compatible with me. Furthermore, they match you with people who have not subscribed. So, you get matches that interest you and you can't communicate with because they are not members. Sure, it makes sense to show new people their potential matches, but I don't understand why they bother to show you matches that you can't communicate with. Also, they hide an auto-renewal feature in the fine print! So when your subscription is finished they auto-renew your account without your consent and steal another $19.95. I called the support and they said "we informed you of the auto-renewal when you singed up." I am sure that I never saw anything regarding auto-renewal. They said the $19.95 was non-refundable; however, they offered a 50% refund and said I would receive it in 2-3 billing cycles, but I doubt that will ever come. Another note, I could not find the customer support phone number on the eHarmony website, but I found it on the by searching on Google (1-800-951-2023). Any business that actively hides it's customer support number or doesn't make it easy to find should be avoided. EHarmony is a poor quality on-line dating site and they are thieves that steal money form you with the non-consented auto-renewal.

Everyone! Contact your state's Attorney General. That's why you pay taxes. They are there for you! Clearly, and with evidence, state your case. I've found that when confronted with state Attorneys General, scams like eHarmony will suddenly back down. You will get results.

Beware of automatic renewal. I joined eHarmony a year ago for six months. Before my subscription was going to expire, they sent an e-mail saying renew for a special rate. So I renewed for six more months. Apparently when you sign up, in the agreement is that your subscription automatically renews. So I don't know why a year later, that slipped my mind but it did. So this morning I get an e-mail saying I was automatically renewed. I didn't want to renew. I assumed I would get an e-mail like the first time telling me to renew or my subscription was about to expire. But nothing until it was renewed. So I called up to say I don't want to renew and want a refund. They said, once it's renewed, there's no refunds. It was in the agreement when you signed up. End of story. I have never had this type of experience with a legitimate company. To me that is very poor customer relations. So I lost all respect for this company.

Absolutely terrible! At first I joined as a "free" member, I was unable to communicate with any of the constant stream of daily matches that they emailed to me.... I finally decided to pay the expensive fee to join. The very next day after eharmony got my money....all the daily matches stopped. I would say that 90 percent of all the matches they send to you are also non-paid members. I found it "very suspect" that the moment I paid, all the matches seemed to stop...in fact during my pricey 3 month membership, I have not received a single new match. Eharmony is nothing more then a SCAM. I would rather wash my hands in Drano, and drink vomit- then to continue with the eharmony games.

e-harmony is worse than nothing........i have paid to be on the site 3 times .... and first time they complained that they were swamped with people that they could not fill demands.....then i did not meet any one and there were more sites the second time that it appears to be a peek show for god know what........... but no responsible dating.......now i cant even get any more responses but 2 and complain all the time to eharmony that it is not reasonable that out of 75 men that only 2 are even looking at my site............it is a rip off jip show...............dont waste time and money............

Just join spent hours filling out there personality thingy, and they came up with two matches. Could not find out how to communicate for free..I looked and looked.

Not a good advertisement to join.

It only frustrated the ****out of me.

eHarmony truly doesn't deserve one star, but there is no option for no stars. My experience has been that they throw tons of "matches" at me and when I read the limited profiles that are provided, they are quite obviously people who I would not be compatible with.
Here is a recent example:
Me: 5'9 Highly intelligent, professional woman earning 6 figures.
Recent match: 5'5 welder who says he doesn't like to read.
When I complained to eHarmony and asked for my money back, they sent me two canned emails in a row that accused me of being superficial (apparently they are looking for "deeper connections").
I'm not sure what the "29 dimensions of compatibility" are that they advertise, but they sure don't include some of the most important things, such as intellectual compatibility and equality in a relationship.
I am giving up on sifting through the hundreds of bad matches they send to me and writing off the money I wasted on this service. I intend to spend a lot of time in the next few weeks posting all over the internet to try to save others from wasting their money on this bad service. I think the only "dimension" they truly care about is increasing the dimensions of their wallets.

I have been on several dating sites. This is BY FAR the worst site I've ever encountered for a variety of reasons.

This site is unsearchable (you get whatever your settings are), inability to view pictures without going into each match, unable to 'deselect' your match without posting a 'not interested' and honestly, the last 'current' matches I found were four to five months old.

The site offers no flexibility in relation to satisfaction of product. Buyer BEWARE. After one month on this site (I had to sign up for one year), I knew it was not for me. I asked the membership be canceled, and refunded from the point of request to the final date of membership. Again - the company said sorry.

I met my late husband on matchmaker.com, had a bit of luck on match.com yet HIGHLY recommend you skip this one! If I could rate this no stars, I would.

D

EH STINKS!!!

They use mostly bait and switch to keep members "active" or paying. Once you pay; you get matched predominantly with "non-paying members" so people will get messages and be lured into paying.

Once your subscirption expires; the same thing happens to you. How else do you think they can do free communication promos and things like that???

Where else do you pay to ge tmatched with people who can't even respond to you???

>I think eharmony is a horrible site. They send you matches that are not even members so you can't communicate with them. That was precisely how it appeared to me - except I'm more of the belief that the responses are written generically by a computer programmer. Oh well, they say crime pays. It seems like there is a legitimate shell there that is exactly what they advertise - careful matching for all the right reasons - and once in a while, two of them actually work out. But that probability is so low that it can be propped up by phony matches - which can be easily insulated so that you can never prove it, because you never get a response (MOST of the time). Otherwise, why would anyone subscribe for more than a month? They can be strung out for years - oblivious to true real probability of success. Read the other reviews, here and elsewhere, and decide for yourself!

Retardedly expensive for what you get.. I get better matches on 2 other free dating sites because they ask SOO many more profile questions. The matching questions on eHarmony are incredibly generic and aren't really going to result in much selectivity. They make it very hard to contact them for any customer support, and tend to make unauthorized automatic withdrawals after a subscription is up.

I have been on this site for over 2 years and had onlt 2 dates.... and they were a disaster!!! never again will I go when my membership runs out! Beware this organization is a total rip off!

I think eharmony is a horrible site. They send you matches that are not even members so you can't communicate with them. They send you about five matches a day and three of those don't have photos. They constantly send out free weekend tries to people which have people make profiles and not sign up so they have matches to send to members but the problems is that person does not have an account so you can not converse. It's a rip off match.com has been much better.

I agree that eHarmony is a scam, and has become even more so over time! Now they are about to start matching same sex members, even though the founder, Neil Clark Warren, claims that this is a Christian service. It is far from that. Stay away from this money grubbing organization unless you are a homosexual. The gays wanted access to this "service" and sued to get it. Let them have all of it and waste their money on this charade.

eHarmony is a scam. You will never find love or meet anyone online on any dating sites. The best way to meet and find someone is to go offline at a local church, a bar or a club. that's the only way it will work.

I met my husband-to-be through eHarmony. We were matched the very day I signed up, had our first date 3 weeks later and are getting married in June 2009.
The site is easy to navigate. You'll find some you don't like just like in the real dating world. For $60 I found the love of my life.

Be careful they read all correspondence. Dont use these guys at all. Try Lava Life, or Plenty of Fish (free).

They do not match individuals as the questionnaire information indicates. Our son was matched with an individual that was not even truthful about their information. He broke it off with her after they were together for some time. She would not let him alone even when he was at a new job. In Aug 2006 he committed suicide. To this day he still gets e-mail from eharmony trying to match him with someone.

Eharmony is a rip-off. What most members don't know and I only know because when I was a paying member friends of mine went through the questionaire and did not join, yet they were sent matches. A paying member assumes that the matches they receive will be able to communicate with them but that is not the case. You also get matched with non-members that can't answer back whether they want to or not. Members should not receive non-member matches (It think the same happens with Chemistry by the way, I think they also just slip in unwitting Match.com members), ever, and if Eharmony feels that theymust do that or they wouldn't have enough matches to go around, they should post right next to the non-member profile so the paying member can see. But they won't because then all would be in on their scam

My biggest complaint with eHarmony is their auto renewal process.  I was told that my account would expire on one day and it was actually renewed the day before.  I don't even log on to their stupid website, and when I wanted to call and cancel my subscription on the day that it was actually supposed to expired, I was told that I couldn't cancel it because it was renewed the day before, and if I had wanted to cancel I should have check the auto renewal box days before it was to expire.

How is this legal?  Then the Customer Service Rep began telling me about how many matches that eHarmony has had.  Okay, what the heck did that have to do with me and my money? 

Anyhoo, Big Rip Off, and this is a warning to other eHarmony users to definetely cancel your subscription three days before it should expire.  I hope eHarmony enjoys my $50.00 they just made off of me.

My experience on eHARMony:

1. Eharmony (e+harm+money) will not refund my money. They promise to do that, then they refuse and ask me to call them and then hang up on me. Next time I call they say I must wait online for 2 hours... and then after 40 minutes of waiting their phone line mysteriously hangs up. Then the next time I call they categorically refuse to refund my money yet the suport person on the email states that they will refund if I call them... Then when I call them they say I've been on a 3 day (three day) trial (which never was noted or found on their site).

2. Their "RelyID" service charged me $5.95 twice and the online verification failed both times yet Eharmony cathegorically refuses to refund the $5.95 (charged twice) and they send me to RelyID and RelyID sends me back to Eharmony.

3. They send me matches with kids while I indicated no kids; they send me matches from far away states while I indicated within 30 miles; Most 90% or more matches CLOSE the match no matter how good my profile is. There's just nothing wrong with me, yet 99% of the "matches" are being closed either right away or after the exhaustive question-answer ordeal and what's the weirdest that your LIKES-DISLIKES (can't stands etc.) must MATCH otherwise your match will close the match! Yet there is no way to keep your "can't stands" list short or blank. They MAKE YOU to select 10 can't stands, which is weirrrrrd! You're very limited with Eharmony on what you can do.

4. Eharmony support makes promises that they never keep ever.

5. Eharmony support is rude and hangs up on you.

6. Going to an Eharmomy site loads malicious atdmt.com files into your computer.

7. EharMONEY.com redirects to Eharmony.com . It's all about money, not about matching you with the right person.

8. 99% of "matches" do not match at all and CLOSE the match on you after you go through all the questions and answers...

9. Eharmony says I've been on a 3-day trial while there's no such thing on their website.

10. Eharmony's RElyID is pre-made to fail that they could get you fax them your sensitive details such as SS#, Photo ID and when you decide not to do that they refuse to refund your money for the RElyID service.
No advance notice is posted that user may need to manually identify themselves to RelyID. You have no choice, once you pay, all you can do is manual verification, you can't get your money back even if RelyID fails, even if they charge you twice or three times!

11. Eharmony sends you non-existing users.

12. Quite often the user's age shown as zero "0" and their location as "none" or wrong.

13. You can find closed matches in your account which you never saw before.

14. In your account you keep on seeing "Your Profile is Not Complete" (you need to verify your id) yet when you try to verify it fails and asks you to fax your Social Security Number, Two of Your Photo ID's etc.
After paying a lot of money for a membership fee you still get this your profile is incomplete unless you surrender to them your SS# !!

15. Some matches they send you suddenly disappear.

16. Most matches never respond, because they stop paying their fee, but Eharmony displays them as pending misleading you into thinking that they are still members while they are not paid members anymore and therefore until they pay again they have no way to respond to you.

17. Person's weight is not displayed. I ask not to match me with obese people yet they keep on sending me obese looking people.

18. No refund or billing policy is found anywhere on eHARMony.com

19. Eharmony does not maintain their email addresses. Provided email address failed when I emailed a support request to it.

20. Eharmony.com stopped working with Firefox in June 2008. I can't login to Eharmony.com using my favourite Firefox browser and their site opens with a blank page with a couple words on it identifying the error, but no actual error. Eharmony support promised to send a tech support email to me in 5 minutes, yet 6 hours later no such email and their site is inaccessible using Firefox.

21. Eharmony phone number is hard to find or actually nowhere to be found on their website even if you are a paid member.

22. Eharmony could see that certain kind of people close their match on me 100% of times, yet they keep on sending the same kind of people as my matches again and again (example: white U.S. women).

23. About 80% or more "matches" that they send you never respond and you will have to close that particular match probably by selecting "This match never responded to my request to communicate" before your "no response" and "CLOSED" match "portfolio" grows out of proportion...

24. Most matches they sent me were not paid members and were unable to respond to me unless they paid to EHarMony.

25. Paypal was able to refund me with one of the two $5.95 duplicated charges for the RelyID that failed to verify my identity online. The

I joined eHarmony because the commercial claims they screen potential matches for us. Their Terms and Conditions say they don’t run a criminal background check. What they don’t say is that they don’t verify any of the information given unless that member pays for relyID. I’ll tell you how well that worked out for me. To date, 5 “matches” have communicated with me from Nigeria, even though my profile indicates the furthest distance I am willing to travel is 25 miles. Another “match” sounded really nice on paper. He was allegedly 48, handsome and single. We followed the guided communication process all the way to e-mails and, ultimately, to IMs. It was during this phase that I figured something was wrong with Mr. Wonderful. I asked what part of Louisville he lived in and he told me the street name. He wanted my phone number but I didn’t give it because, as I told him, I’m a single mom. He didn’t want to give out his home phone number. He became so irate over why I was questioning him that I immediately became suspicious. I went to whitepages.com and put in his name, city and state. His name came up in the matches as being married and aged 60-64. When I finally found a number to ask eHarmony how they screened these people, I was told they rely on the information they are given. Maybe an age or marriage can be hidden, but how is it possible eHarmony didn’t notice what country someone joined its site from? Surely an address must accompany the credit card information required. I’m annoyed about not being able to force them to refund my money, and I think someone should start a class action so we can put their foolishness out of business.

eMoney...oh I'm sorry...eHarmony...what a complete scam. Reread nic001 comments. They are completely true and real. eHarmony is all about the money and nothing else. Save your time and money for better purposes such as filling your gas tank. Stay away from eHarmony. You have been warned. It is a complete scam.

Imagine that, people being disappointed by the fact that they didn't find true and lasting love on-line.

Beware! Its a business and its a numbers game. It is going to function as a business just like any other large business with financial and numbers goals, marketing strategies, subscription terms, and growth concerns. Commercials will target your emotions and vulnerability, customer service will do the same. They will assess your emotional and psychic status to create your potential matches. They will also use this information to market you as well! The WILL manipulate at every opportunity to keep you giving them money. That is just common sense in the business world.
Dr. Neil Clark Warren is a personality used for advertisement and marketing strategy.
I am estimating that over 50% of my matches were not current subscribers. I invested time, effort, and emotional space into trying to communicate with women that were not there. At least six matches had not been online in over 12 months. That is as many as I was able to confirm. When I asked for option to know who was currently subscribing, E-H responded with, that is confidential information. I also asked to have only matches with current subscriptions, E-H responded with , that is not an account option at this time. It doesnt matter if a match/profile is currently subscribing.
Most of the matches I received were persons I had no interest in(over 85%). It made me wonder how effective the 29 dimensions of compatibility really are, or at least what dimension they are considering
They will not refund money. They will not prorate closing an account. Once they have your moneyits theirs! If you subscribe for 12 months & want to quit after 6, they will offer to continue running your profile for the remainder. If you don't turn off your profile they will continue using your profile as a potential match. The discounted memberships offered are just that. discounted memberships. With E-H, you get what you pay for.
They will use promises of the love of your life to keep you giving them your money.
They will not allow you to search outside of what they deem appropriate matches. This gives them total control over who you get to see as matches. They will selectively deal out matches over time. To fill in space they will use flexible matching to go outside of your preferences and your geographic location. I set distance at 120 miles and selected not willing to relocate. I received matches regularly from 300 to 1500 miles away. Flexible matching, you are going to hear that if there arent enough matches in your area or to fit your personality type.
If you complain about the number of matches or the service, you will see an immediate increase in matches and then it will slow to a trickle again.
They will use matches that are no longer subscribing members. They will distribute these to you carefully, to make sure you attentions are occupied. If you join on an open / free weekend, they will keep your profile and use it whether you subscribe or not. They consider you a potential match if they have your profile.
My opinion is that the odds can be great for acquiring a suitable match with less than a years subscription. E-H offers no guarantees with exception to taking your money and not returning it.
They offer a lot of extras and if you take the time to surf through it all you will come out knowing more about dating, however this can be done by reading books or online for a lot less money. You can get your personality profile, they say its free and you may consider it consolation after getting nowhere with the matches you get.
Its a shame! E-Harmony made all kinds of promises of love, lead me on with deceptive practices, and took my money. Well I guess some would call that a bad relationship!

I should have checked out them before I signed on: a big and expensive mistake! Not only process is stupidly slow, with some stupid questions, they set you automatic renewal without telling you. You have to dig to find it out, if it comes across your mind. I got an email telling me credit card charge for renewal at highest rate ($50/month), I tried to cancel my membership, but I can not. I was told that my membership will be canceled on next renewal day, no chance of refund, so they made an extra month of subscription. No way to call them, cause no phone number or what so ever listed. I'll never go to them again.

I'm a male, and I received one match from a woman in Florida that turned out to be a male who was a nigerian scam artist wanting money. So, what good does their "29 levels of personality checks" do, if they can't even filter out criminal scam artist men posing as women???
I emailed Eharmony twice about this crook with no replys to my emails. I also find it suspicious that I recieved this match just several weeks before my subscription was going to expire. Because, this person posing as a woman, really wanted to meet me and converse quickly outside of Eharmony, lead me to think that it may have been a gimmick to get me to renew my subscription.

I'm being matched with all the wrong women. 100% of WHITE AMERICAN-BORN women closed their matches on me. Am I infectious? No. I'm a WHITE EUROPEAN good-looking guy living in the USA! EHARMONY - screw you! And they refuse to refund my money. If there was "ZERO STAR" rating I'd gladly select that one... What a scam. It sucks.

Facts:

1. Eharmony will not refund my money. They promise to do that, the they refuse and ask me to call them and then hang up on me.

2. Their "RelyID" service charged me $5.95 twice and it failed both times yet Eharmony cathegorically refuses to refund the $5.95 (charged twice) and they send me to RelyID abd RelyID sends me back to Eharmony.

3. They send me matches with kids while I indicated no kids; they send me matches from far away states while I indicated within 30 miles;

4. Eharmony support makes promises that they never keep ever.

5. Eharmony support is rude and hangs up on you.

6. Going to an Eharmomy site loads malicious atdmt.com files into your computer.

7. EharMONEY.com redirects to Eharmony.com . It's all about money, not about matching you with the right person.

8. 99% of "matches" do not match at all and CLOSE the match on you after you go through all the questions and answers...

9. Eharmony says I've been on a 3-day trial while there's no such thing on their website.

10. Eharmony's RElyID is pre-made to fail that they could get you fax them your sensitive details such as SS#, Photo ID and when you decide not to do that they refuse to refund your money for the RElyID service.
No advance notice is posted that user may need to manually identify themselves to RelyID. You have no choice, once you pay, all you can do is manual verification, you can't get your money back even if RelyID fails, even if they charge you twice or three times!

11. Eharmony sends you non-existing users.

12. Quite often the user's age shown as zero "0" and their location as "none" or wrong.

13. You can find closed matches in your account which you never saw before.

14. In your account you keep on seeing "Your Profile is Not Complete" (you need to verify your id) yet when you try to verify it fails and asks you to fax your Social Security Number, Two of Your Photo ID's etc.
After paying a lot of money for a membership fee you still get this your profile is incomplete unless you surrender to them your SS# !!

15. Some matches they send you suddenly disappear.

16. Most matches never respond, because they stop paying their fee, but Eharmony displays them as pending misleading you into thinking that they are still members while they are not paid members anymore and therefore until they pay again they have no way to respond to you.

17. Person's weight is not displayed. I ask not to match me with obese people yet they keep on sending me obese looking people.

18. No refund or billing policy is found anywhere on eHARMony.com

19. Eharmony does not maintain their email addresses. Provided email address failed when I emailed a support request to it.

20. Eharmony.com stopped working with Firefox in June 2008.

21. Eharmony phone number is hard to find or actually nowhere to be found on their website even if you are a paid member.

Thank you for your inquiry. At this time, we are no longer accepting e-mail inquiries that are submitted outside of our FAQ web form. We invite you to visit our Help pages at http://help-singles.eharmony.com that contain answers to your most frequently asked questions. Additionally, if you would like to still contact our Customer Care team, please submit your e-mail inquiry through the "E-mail Us Your Question" link which is also located in our Help section. Please Note: We regret to inform you that the e-mail message that you have submitted was not received and you will not receive a response.

They have a good racket going on. They make a lot of claims about being the only site to match you on compatability, but most of the matches I got didn't match any of my ideals. They also force you to search within a large radius, I think the lowest you can go is 30 miles away. If you live in the country or suburbs, that's fine, but if you live in the city and don't own a car, its ridiculous to get a match for someone who could be upwards of an hour drive away from you. As soon as I cancelled my subscription, I conveniently got sent 3 matches who live in my city, but I had to pay $60 for one month just to respond to their requests for communication. I also agree with the guy about the personal appearance of 90% of my matches, terrible.

E-harmony looks like a great dating site at the beginning. The free personality report they offer is great, but after that everything seems wrong. They ask 5,000 question that then they ignore: for instance, I am 6.4 feet tall and told them that heigh is very important for me. The average size of the matches they delivered was 5.1. However, the most worrying thing is that they keep charging my credit card even when I cancelled my suscription 2 months ago (they charge 39.95 a month). I talked to some people I met through the website and they say exactly the same: they keep being charged although they discontinued the service. Dont bother sending them emails complaining because they do not reply. This is very unethical and I ended up cancelling my credit card.

EHarmony matched my ex-fiance and I in May 2006. We were engaged 6 months later and we emailed eHarmony to thank them for matching us. In October/Novmeber 2007, they requested that we advertise for them but we declined advising them that we were to marry within 6-12 months.
In May 2008, I dump my fiance and advised Stephanie York from eHarmony so that they know of the fact that we had terminated our engagement and to warn them about the fact that he used me for his own gain in the 2 years that we were together and that I had discovered that he had cheated on me. The day after I emailed eHarmony, I found out that my ex re-registered and paid for his membership 3 months before I dumped him. His profile was changed a little and that is how I found out that he had not only cheated on me, but eHarmony helped me start and end my relationship with this liar and cheater and that eHarmony does not do anything to check re-joining members. I was never asked about the status of our engagement. Thank God I did not marry this cheater.

This site is nothing other than a very bad joke. I'm a nice looking guy, well built, have a solid income and am well educated. Yet, they send me matches who are fat, unemployed, homely, uneducated or any combination thereof. Exactly what "29 critical dimensions" are they matching people on?

I think alot of you are plain stupid. You don't know how to use the website properly. Sure you won't get matches everyday. 99.7% of the people are scrapped from the matches. If you are closing matches because of religion don't put that in as your option!! Do distances that are close to you and you can see them in person so fast and know if they are who they say they are. Your match isn't going to be perfect and neither are you! Deal with it. I've met two guys so far. One is actually getting married with a girl he met on the site and the other...well we have been getting to know eachother for 5 months now. Not too bad. It took 5 months for me to get another match and that just happened. So quit your bitching that you get few matches. Be honest and you should get something the same in return. Don't fill it out as who you want to be...fill it out as your true self.
-22 Female.

At least they got rid of that lame commercial where "he loves me for me!" Didn't that just make you wanna puke?
Bottom line is that eharmony has made a so called Christian man and his wife stinking rich by milking the misery of others.
One great example of hypocrisy.

scam, scam, scam. I say SCRAM. Get away from eHarmony because it is not safe and it is an eRIP Off. I have had to e-mail eHarmony's "matchconcerns" complaint line about my last *seven* matches. One had several highly offensive pornographic statements in his profile. I had to pay money to be matched with that? (eHarmony said they are not responsible). Four were scammers (I even saw their photos and profiles listed on romance scam web sites on the internet). Two had given totally false locations where they lived. The others that I am matched up with? I write to them and I never hear, ever. I don't know what this matching system is, but eHarmony can't seem to find a single match within 75 miles of my huge Eastern seaboard city and instead send me matches from clear across the country who close me out for reasons such as "distance." If eHarmony can't match me up with one non-scammer person who wants to call me, why should you sign up with them? If you do sign up, you will remember my post and wish you had saved yourself the hurt and money. Don't think it will be different for you! (Oh, and even if you stop the automatic renewal, which takes a long time to find out how to do it, they can still put through a renewal for you. They did for me and I was furious. Luckily someone had warned me and I used a credit card that would expire. When eHarmony tried to charge to it, it didn't go through. They contacted me and told me I'd have to update my credit card information. Sure.)

Matches are limited, no matter how far you are willing to look, or how flexible you are, you won't get more than 9-10 matches a day. Of those, maybe 1 is real. I just found that eHarmony is no longer accepting replies by email- you can only comment through their website. (lol, wonder what cyber wasteland that's going to) Try the local grocery store if you're lookign for luck- you'll have a better chance.

I found eharmony to be a waste of my time and money. I received several matches who never responded. I also know for sure that four men cancelled their memberships earlier this year and their profile/ pictures remain as contacts. Matches that are closed are never removed. There is no refunds and when you call them to complain they make the same old claim as the commericals. Do yourself a favor do not sign up! If I knew then what I know now, I would have put that money into getting a facial. Also, the same men on this website is the same men from various websites such as yahoo.com, blacksingles, match.com etc... I don't recommend any of them. I also tried to develop a friendship with one person who turned out to be a nut case. He was planning "our" wedding before I even got to know him or met him! I also got responses from african men who were claiming to be african-american, be careful of scams. I wish all of you the best in your search and may you be blessed with the truly right person for you! NYC Woman-

Save your money and ID...don't get scammed with this stuff...they are ALL con jobs. I did my homework and saved my money. These are all predatory websites that are slicker than oil. I call it highly organized crime. hg

I really wish I had read these reviews earlier. If you are thinking of joining eHarmony, seriously reconsider. First of all the initial personality profile questionnaire takes forever to complete. Then they send you a bunch of teaser emails with seemingly perfect matches who are exactly what you're looking for (too exact to actually be real people). My very first match requested communication the same day I completed the questionnaire. He sounded too good to be true so I waited two weeks and only decided to join after he "nudged" me (that's what happens when you haven't answered someone's request for communication after a week). Oh, and the eHarmony customer service rep. agreed to offer me half-price on the membership fee. That still doesn't make me feel any better. Anyway, things seemed to be going along great with this guy until we got to Open Communication. He sent me his picture and I responded by sending him mine. Oh, and I honestly believe his pictures were torn right out of a copy of GQ and uploaded or if they weren't he is definitely trying way too hard to fulfill his childhood dream of becoming a male runway model. Well apparently eHarmony overlooked the fact that my supposedly perfect match did not like Hispanic women. What a nice surprise for me! He "Closed Communication" with me because he said he didn't realize I looked so "ethnic." By the way, closing communication is what happens when someone decides to cut you off completely for any number of reasons, sometimes you never even know why because one of the options for closing communication is listed as "Other." If you do join be prepared to be rejected often (frequently based on racial/ethnic discrimination if you are a minority). It's brutal. Also, it is true that if you list your religious preference as Christian you will get at least twice as many matches versus listing your preference as not religious. Be warned though, if you do this many of your matches will actually be very religious. One guy actually said he believed in practicing polygamy. Come on. Thats how little screening eHarmony does of its members. Basically, you would have as good a chance of meeting your soul mate if you hang out at Barnes & Noble on any night of the week. eHarmony is totally random, a waste of time, and an even bigger waste of money. Don't do it. You'll be sorry you did.

eharmony is a scam I just looked at a match where the lady said on March 21 she was done with eharmony, yet I just recieved her as a match and can send questions and sit and wait for a reply. I wonder how many more of these matches are like this except the person did not write a message to everyone saying they were done. And I get a lot of matches that are the free trial so they can not respond to me but I get them as valid matches. I have no idea if any of the matches are valid or just a scam

Positive:
The match feature is nice in that it did make me broaden my horizons somewhat from the purely physical. I think this is an important and noteworthy feature.

This, however, is the note I sent them when asked why I was closing my account:

"I suspended my account and I find it atrocious that you would not clearly tell the people who are receiving my profile that this is the case. I wonder how much time I wasted trying to communicate with people who were not real members. Given the high price, limited number of matches we are allowed to have running in parallel and, lastly, the encouragement to be "patient" with members who have not answered in a week (even though they have not activated their membership by paying - something your service doesn't notify us!!!), I can only consider this service to falsely represent. I will publish this review on the net for others who have not yet signed up to read."