Overall satisfied with this snowblower as what it was represented to be at a very good price. Powerful, pretty easy to use, requires a bit of muscle, gets the job done. The "rough start" refers to the fact that it arrived missing an augur pin so only one half of the augur worked on the first use, which was 18 inches of snow, making for pretty tough sledding. Figuring out the problem with the distributor was more difficult than it should have been, but once diagnosed it was easily solved with a minor mechanical installation any homeowner could complete on his or her own. QA/QC took a day off at the factory, I guess. But working great now, and I do recommend this product as a heavy capacity snowblower -- properly assembled.

This product is good quality and a very good price compared to other brands feature for feature.Very satisfied.Easy assembly.Prompt delivery.

My machine got delivered this past Friday [12/19] just in time for the first NE snow. It worked great, everything that a novice, like myself, could ask for. Unfortunately, the auger belt came off after 3rd use.

I called Northern Tool and Equipment and they referred me to a couple of vendors in the next town but both refused warranty service on the machine. Another vendor agreed to service the machine but wanted me to bring the machine to them. I could potentially see this happening a couple of years down the line, but not within a week. I don't think I am being unreasonable to ask their repair guy to come home and fix it.

I just called Poulan directly and they are closed until 12/29 so I am kind stuck until then.....

This Poulan PP10530ES 10.5 hp Snow Thrower just eats through what ever snow you get. It was an early Christmas present for my daughter and son in law - Well 99% son in law. The guy now looks forward to heavy snow falls that he can use this Beast on. No more noise than a smaller unit, and less manhandeling with the power steering and joystick controls. Fear no snow !!!!!

bent impeller shaft after only 1 year of use. The MTD I had before did not look it but was a much better build then this POS.