The Brother FAX-575 was purchased at Amazon, however their service was great, but the fax receiveing quality was very poor. I didn't want to have the problem of using print cartriges of this sort. I'm happy with the ink jet method. The sending was satisfactory, just slow.

The price on this item was so inexpensive I can't believe it! I paid a total of $25.00 and received the perfect machine for at home use. I use my fax on an occassional basis and during a recent job search. I would not recommend this for high usage but it is just right for light to medium home office.

Needed just an inexpensive fax for home use. This one is garbage. Trying to get help from their customer service was waiting on hold for 45 minutes, being able to give the customer service rep my name and information, then being disconnected. This fax machine went into the recycling bin!

I bought mine from EXCELBRO. It was shipped and delivered in a few days. I was already familar with the product because one of my in laws had it at her home and I had used it many times. I got the product it was in excellent condition, it worked and had all the parts that it should come with. I was really surprised because of the price. Thank you so much EXCELBRO!!! I love it!!!! I will refer all my friends to AMAZON. At least those who so not already shop here!!

For some reason, this fax has issues sending info. I sent a few documents and my transmission report showed the message "poor line condition". Don't know what that meant, it wasn't found anywhere in the manual. I called Brother and had a support technician go through the process of troubleshooting - even sent her a test fax. It went through ok but still gave same error message. She suggested it was something in my phone line and advised I call Verizon or try moving the fax to a different location (phone jack) in my home. I did so with same results. Several important faxes went through, but weren't received on the other end. It's hit or miss. I always have to call and verify if faxes are received. Frustrating...

It receives faxes perfectly. Sending is an issue.

Too much hassle. Should've invested more $ in another model.