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WinCo FoodsGet Rating Widget!

Overall Rating: 3.15 based on 230 ratings
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Reviews for WinCo Foods  1-70 OF 213  ( NEXT 70)

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hppymom (0)
10/05/2008
RazeArein, I don't know why you say you cant afford the insuance. We pay for a family of 5 for $67 a month and that includes the eye care. We have been paying that for 8yrs. You have time to watch a fly eat a pepper? hmmmmmm

  (3 voted this helpful, 0 funny and 1 agree)
Spike65 (13)
10/05/2008
I have shopped at Winco for over twenty years. My son worked at one for a couple of years as well. I have had very few bad experiences with Winco or their employees. I especially like the produce prices and selection. If you want deluxe foods shop elsewhere. My son was treated well by Winco and was quite well paid for his level of experience. I see employees working for the company for over twenty years. They can't be all bad. One tip: Avoid the store brand products "Flavorite" as they are truly sub-par. And please to Winco you need better, brighter lighting in the parking lot.

  (0 voted this helpful, 0 funny and 0 agree)
RazeArein (0)
10/05/2008
I'm an employee at location 41. People complain all the time, about each other and how their hours are so low they can't pay for food! The manager just "shrugs and walks away" (quote from another worker), of course. He can always hire other people who think Winco might be a decent place to work. Which is what they do - even overstaffed, they keep hiring so they don't have to give so many hours. Insurance? Forget about it. You won't be able to afford it.

Food quality sucks too. If you've seen as many flies there as I have, you'd be sickened. If you were there when I saw a fly land in the salad and collapse after chewing a pepper, you'd be horrified too, acid from the pepper notwithstanding (flies eat waste - they should be able to handle a green pepper). If you picked out the mold from a bacon and were ordered to keep the others anyway, you'd just be disgusted. You're really supposed to throw out the entire thing. We make sure to sell the spoiled bacon first. It's not like they'll taste it when they cook the thing.

Your superiors will rag on you. You'll be shown how to do something one day and the next, someone else will tell you to do it another way. The day after that, you'll get yelled out for not doing it yet another way. So who are you supposed to listen to? I had to practically beg for one day off for school studying, and while I got that day, I work every day of the week except for that one... and I have to go to school in Salem. Forget about sensitivity in Winco, they weren't even going to give me that one day.

The checkstands are always full. You're not going to get out of there for a while. On the bright side, at least better stores will have an endless supply of aspiring employees who don't want to work for Winco anymore.

  (1 voted this helpful, 1 funny and 0 agree)
tubsotuna (0)
10/03/2008
brightmorningstart - On the online coupons that you print yourself that Winco won't honor, they're just trying to cut down on fraud, and resulting redemption problems with their vendors. How do you keep someone from printing the same coupon over and over again, then bringing them into the store to use, and then returning the items for refunds--with or without receipts? See the problem?

I spoke on the phone with a CSR for a large food company about a bad product I had bought. She took down a lot of personal info while logging my report and said she would send me coupons for my trouble. Would you believe they turned out to be online coupons? From a manufacturer? Wonder how Winco will deal with these when I bring them into the store to use with those purchases?

  (1 voted this helpful, 0 funny and 0 agree)
B0nnie (0)
10/03/2008
I hate that I have to bag my own stuff but a small price to pay not to get robbed at the checkout stand. I read a comment about an employee named Jay- I love this guy, he is always helpful to me and seems to do his job well enough to keep it all these years. I am very happy to hear and see that Winco has finally gotten better spices. I have ALWAYS used McCormick, and for the past 5 yrs living in Oregon- have been with out. Durkee sucks in comparison! I was born and raised in Maryland where McCormick is made. It is very fresh. Also try Old Bay seasoning for anything from seafood to salads. Good stuff right there- I use it on Deviled eggs and their always a BIG hit!
SueJohnson: McCormick is a much more quality based product than it's competitor Durkee, who is more interested in quantity.
To each his own naturally. Just thought I'd share my thoughts.

  (0 voted this helpful, 0 funny and 0 agree)
brightmorningstart (0)
10/03/2008

I totally agree with Shoppermom! We live in Brentwood, CA (NO. CA)and the parking lot is always trashed as well as everyone in that store seems to HATE their job! I have stopped doing my big shopping at WINCO. Their prices have gone up tremendously since they opened here three years ago. I too do not like the fact that WINCO doesn't accept online coupons. I have gone back to Safeway where buy one get one free with an online coupon is a much better deal. The staff at Safway are always smiling and courteous and they bag my groceries and take them to my car! When one considers the increase in WINCO's prices and the fact one has to bag their own groceries and service out, the slight amount more I pay at Safeway is worth it. ShopperMom go back to Safeway they'll take your online coupons any day, as long as they're not expired!


  (0 voted this helpful, 0 funny and 0 agree)
happiernow (0)
10/01/2008
Here is the toll free number for the corporate office: 800-635-5167
Light up those lines with your complaints. They hide the number for a reason.

  (2 voted this helpful, 0 funny and 0 agree)
momof3 (0)
09/30/2008
As an employee at WinCo, there is no one to complain, I have seen so much go on in these stores and it's not funny, I wanted to move up in the company and in order to do this I relocated to an other store because the store I was at would not give me a chance, I went into pricing as a scan coordinator, I had alot of ideas and I wanted it to be great so when we got audited we would be on the top of the list, well I had 2 other employees who were new to the store and for some reason they do not listen, you can speak very nice and they didn't seem to care what could really happen when a price is wrong, when I started to get on them for what they were doing wrong they would give me an attitude, well I was wrong for giving them an attitude back because they went crying to the management, I tried to talk to the managers before it got out of hand and they never gave me the time of day, some how the other 2 were given the time of day and as of now, they took me out of pricing and back into cashiering, well as I thought about it, Damn, I should of never been born looking like a Mexican, I don't think I can ever get any higher than a cashier as I work for WinCo, you gotta be white to move up, if you look at all the store managers, they all come from Washington or Idaho, you will not see any other race, and if you have, I sure would like to know where. by the way, these 2 new employees had no idea about pricing, though I had a little bit more knowledge than them, I still got the kick out and they are still there. I will not leave WinCo because then I have to pay back 1000.00 that they gave me for the relocation. But I sure wish I can go above the managers heads in regards to what happened. The corprate office had offered me this job and I took it. I didn't expect to go back into being a cashier again. If anyone knows where to write, leave me a name and address.

  (0 voted this helpful, 1 funny and 0 agree)
Lolly66 (0)
09/30/2008
I like to shop at Winco for the prices. But the payment choices, checkout, customer service, and shopping carts really suck. Also, there is no one to complain to, since they are not listed in the telephone book, and there is no contact information at their website. I guess they don't want to know if anything is wrong with their store operations, since they do not intend to fix anything, in case it is.

  (2 voted this helpful, 0 funny and 0 agree)
peepsie (0)
09/21/2008
Where are comments from actual shoppers instead of all these gripes from Winco employees?

  (0 voted this helpful, 1 funny and 2 agree)
movalfreightguy (0)
09/18/2008
First off i would like to say to grannycar sorry you have to hear dat. I also know what it feels like to hear racial crap. Anyway working @ winco sucks the big weenie, but its a job and partying and having a car cost alot of duckets. Hey yodudeshutupandpull, I feel you bro. It has happened to me this NO RETAILIATION CRAP. Dat is so much BS. Dis company keeps you down and worried if you are going to have a job. NO RETAILIATION YEAH RIGHT!, what we should do is find out our rights R. Talk wit union people see how they R treated. I even heard u can try and git a union to come in. Man I have friends who work union stores and dey git better scratch than we do by far. At dis store dey give positions out to people who they feel they can mold into there image and if day kiss arse enough there in. Grannycar I agree wit you 100 percent dey need to put sum one else in those positions. yodudeshutupandpull I agree wit you about fighting back. peace be wit you all.

  (0 voted this helpful, 2 funny and 0 agree)
grannycar67 (0)
09/16/2008
I've been shopping at Winco Foods for quite sometime and to tell you the truth it has not always been great!. From rude comments to racial stupidity, from the average worker to assistant store manager. I've experienced it. I've also experienced them selling alcohol to people already intoxicated. When the Moreno Valley store opened I started shopping there and got to know Steve (the manager) and Michelle (assistant store manager). Steve seems to be a good person, I dont think he has some of the people in the right positions, the store has its problems, (quality of meat, especially spoiled items being sold.) Persons I feel shouldnt be in there position. Michelle the assistant store manager, I was shocked when I heard her belittle a checker in front of customers, also a comment about (them people) the way they wear there clothes, and another time calling the store "go back valley" NOW I'm a minority I will not mention which one because it's not relavent, but I will say this. THERE IS NO GOOD REASON FOR THIS TYPE OF TALK EVEN IN JOKING AROUND TO ANOTHER PERSON! Leave it at home. PIC's one really stands out. NEICY She is a rude and hurtful person towards her co-workers. I've been in line and heard her talk to checkers in such a way that I could see the hurt in there faces. Sometimes I feel I shouldnt go back to shopping there but I know I will miss the great prices that help me out and there are the good persons who really care for the elderly to who work there. Good luck and God Bless

  (1 voted this helpful, 1 funny and 2 agree)
YoDudeShutupandpull (0)
09/10/2008

NiceNed (0) ?!?!?! You probably where in the damn way, stepping all over the crew when your dumbass can go the other direction while the crew finally finishes stocking that area your SO freakin obsessed about, too many people in this pathetic world of EBT swiping filthy as animals then Offloading in your hummer, you go!!! You want respect?!?! better give it!

On the bright side Winco is relativly decent "kiss managments ass" your ok, then "talk out of turn" you get your hours magicly CUT! and they have a NO RETALIATION POLICY! they retaliated!!! well since that matter wasnt resolved as most are not, Im one step closer to calling the "health department" for all those fruit flies or the "fire marshall" for all those blocked fire exits. And yes I still like my job but if you cut into my breaks! expect a swift kick in the arse and a Lawsuit too. Winco`s managers can act as they please, but if its beyond policy and or law I will fight back.


  (0 voted this helpful, 1 funny and 1 agree)
NiceNed (0)
09/06/2008
Very rude stockers. Like I am in the way. No respect at all.

  (2 voted this helpful, 0 funny and 1 agree)
Suejohnson (0)
09/03/2008
Normally I enjoying shopping at Winco, and do 99% of my shopping there.
The worse mistake that has been made recently is to take Durkee seasoning off the shelf. McCormick is more expensive and does not have the products that I have so enjoyed from Durkee. PLEASE BRING IT BACK!!
Thank you
Sue Johnson
2379 S. Fairway
Pocatello, Idaho 83201

  (1 voted this helpful, 0 funny and 1 agree)
BlackCorvette (0)
08/31/2008
edwardbiggi..your just mad because you were fired for gross misconduct as would any other company would have done.Look at yourself and why you were fired and cant keep a regular job.

  (2 voted this helpful, 2 funny and 1 agree)
edwardbiggi (0)
08/31/2008
Winco Foods is the worse place to work. I worked at Leonardi's Pizza in Beaverton Oregon store #14. The Manager Juvie Patino was so religious and taunted me for not attending Church and one girl quite because she was taunted all of the time. THe Manager also used old pizza's as orders, and used spoiled Mushrooms that were moldy, and smelled so bad that I would not have fed them to my dog. Winco management is the worse Scott McPherson was so sexist and rude that it was a horriable working enviroment.

  (2 voted this helpful, 0 funny and 0 agree)
octet (0)
08/28/2008
legallady - Were you hurt from the slip and fall? Just find a good negligence lawyer to help you with this.

  (3 voted this helpful, 0 funny and 0 agree)
legallady (0)
08/28/2008
One word to describe WinCo's employees- RUDE! After slipping on some ice in the store and being assisted by a fellow shopper, I went to customer service to request a manager. The first manager who came up to the service desk was too busy to assist me. The next manager, or whatever his title was, was told that I had just slipped on fell on some ice. His response was "Perfect!!". He proceeded around to the other side of customer service counter, threw his keys down and pulled out a form. He then proceeded with asking me my personal contact information. Not once did he ask if I was okay or if I needed medical attention. I told him that I was hurt from the fall and am currently in physical therapy for a back injury. He never responded. After he took my information, he said he was going to check out the ice machine area where I had fallen. As soon as he left, I began to ask the customer service lady the manager's name and a contact phone number. Immediately, the manager came back to see why I was still standing at the counter and I told him that I needed his information; he complied. I limped away to go and pay for my groceries and happened to notice the couple who had witnessed my fall. I immediately became teary-eyed due to the pain and the anger as to how I was treated by management. I asked them for their contact information in the event that a witness was needed. Neither of us had a pen to write down the information so the lady went and grabbed a pen from the register and handed it to me. Before I could write her number down, a WinCo employee came up to me and grabbed the pen out of my hand. With tears in my eyes, I told her that I only needed it for a second and that it was important and I took the pen back from her. She rudely went on to say that she needed her pen because she had customers waiting on her. I quickly wrote down the information that I needed and handed the pen back to her. A few minutes later, myself and the other lady looked around to find the rude cashier lady and she was no where in sight. It has been two weeks since I have fallen and never once have I received any contact from Win Co asking if I was okay. I have shopped at Win Co for the past few years, regardless of how rude the employees were, but after this incident, I will never shop there again. This company needs to learn the definition of customer service and strongly recommend they teach their management staff on how to properly handle an injury that occurs in there store. I can honestly say, I have never been under one roof that had so many assholes!!

  (1 voted this helpful, 0 funny and 2 agree)
fisal (0)
08/24/2008
i worked for winco for 6 years ,was not that bad at all ,i used to be in the middle management ,higher management always instructed by the CEO and vp to butter the customer service at all cost.(( and they did mean it )) ,and that exactly what the 3 different store managers i worked with always demand from us ,to make shopping at winco a very good experience ,most of the store managers i worked with believed that our customers is the good boos who pays the paycheck.
i have seen it and heard it all, good and bad comments, winco foods value their customers , i personally read the ceo letter to various store mangers regarding customers complaints , not one time I ever read that the customer was at fault , its always the store manger fault.
in every winco foods store there is a full time QC clerk, the only job they are suppose to do is check dates on the all the products..
and for all these angry employees i think u r one of the reason why winco have this much complaint ,if u r to do u r job the way u were hired to do it ,winco will be better place to work and shop in.
and for all these customers,if u have bad experience ,go to the store manager, its his job to make u a happy customer , and if after u talked to the store manager u still not happy just mention mike Hauser ,he is the man who train and promote most of the store managers ,and all winco store managers have great respect for him and they all know how much he value winco customers.
p.s I quit winco a year ago.




  (1 voted this helpful, 0 funny and 0 agree)
underappreciated (0)
08/19/2008

Shopping at Winco is good for the prices... the quality not so much. I work for Winco as well and I must say that working there is like working anywhere else. There are good days and there are bad days [more bad then good]. The managment staff is terrible!!! They mock people who file complaints and make fun of customers, the same customers who essentially are paying their [employee] bills!!! The family atmosphere Winco once had has totally died and everyone is so distant with each other. 90% of the time one of my coworkers will kill my great mood and make me not want to be there. But no matter how mad I get I always provide the best customer service to the customers I help. Becaue I know with out the customer I dont have a job... If only everyone at work thought like I do it would be a more pleasent place. One of the corporate heads [dont recall his name] said "for every 1 customer we lose we gain 5 more"!!! Why would you say that? why would you want to lose any customers at all!? I know why he said that but still it just goes to show that the higher ups view our cutomers... I apologize for all of the bad experiances you all have had but trust me I do my very best to be polite and courteous to all. And not all employees are bad apples...


  (2 voted this helpful, 0 funny and 0 agree)
lynettesanchez37 (0)
08/15/2008
I use to shop at winco foods in vancouver,Wa until I moved to Bakersfield,Ca for 8 years i wished they had one here,well,, one come and i was so excited i couldnt wait to go!.after shopping there a few times I brought my daughhter whom was 6 months pregnet with me and she had slipped on some soda hard on to the ground.when i went and told a young man standing by what happend,he just stood there looking like a lil dumb ass,so i went to get help and some dike looking manager came over and said it was her fault she fell,she was wearing flip flops,,i was like
what!? ok,,first of all we live in bakersfield were its like 110 out side every day! we go into albertson,vons and foods co to wearing flip flops,theres no signs saying not to wear them..who care what type of shoe someone is wearing! make the damn place safe for people who spend their hard earned cash!they ended up not paying for shit when she ended up going to the hospital with pains in here tummy..if my daughter had lost her baby i dont think that company would of gave a damn..

  (2 voted this helpful, 0 funny and 0 agree)
lou5 (0)
08/11/2008
I think that Winco has lower prices most of the time but their selection isn't always great and I really wish they'd accept internet coupons. It would certainly save us more money.

  (1 voted this helpful, 0 funny and 0 agree)
MWH (0)
08/11/2008
I used to shop at the Tigard, OR Winco Foods. However, it recently redid its parking lot and I'm almost afraid to go there now! They transformed a good parking lot with one way parking aisles and angled parking spaces into a dangerous nightmare. The parking aisles are now narrow, two-way aisles and the parking spaces are no longer angled. I've seen five or six cars jammed up in these narrow parking aisles without any easy way to get around each another. When you're backing out now you have to watch for cars racing from both directions and, with the non-angled parking spaces, it's hard to tell which cars are starting to back out unless you're almost right behind them. The parking lot refurbishment was definitely poorly done. I'm taking more of my business to other stores with better parking lots now!

  (2 voted this helpful, 0 funny and 0 agree)
Jacktors (0)
07/31/2008
This is an evil f*cking company, they don't care about customers or employee's as you can tell by all the other posts. Do not contribute a penny to this establishment. There are literally hundreds of BBB complaints, tons of lawsuits, and thousands of angry customers and poorly treated employees. Their food is cheap because it is substandard and will expire very soon, they also sell rotton produce and meat and hide the fact that they do. Stay away at all costs. If anybody says this is an excellent place is because they are lobbyist's or Winco executives/related to, don't believe their B.S!!!

  (1 voted this helpful, 1 funny and 0 agree)
gtdoherty1 (0)
07/30/2008
At the Moscow, idaho store they are not family oriented...My son a single father of 2, ages 7 and 8 has full custody, worked for Winco for 7 years, nights with his sister keeping the children at night. For over 2 years he has been wanting to get on days as he knew his sister would be moving...he was always told there wasn't an opening, he told them his situation many times to no avail..he even told them he would take any job they had even if it meant a cut in pay and benefits. Nothing he was told was available..His siter is getting ready to move and he still doesn't have a day job and no babysitter for nights. Last month women who has been with the store for less than a year was tranferred to days..when he asked her how that happened she told him she just told them she was a single mother just getting a divorce and was getting full custody ofher child. Now does that seem fair...He was forced to quit...I wish he had a recource as he is still unemployed and need to worry what is going to happen with his kids.

  (1 voted this helpful, 0 funny and 0 agree)
shopperinlongviewwash... (0)
07/23/2008
Shopping at WINCO is a fun experience! I take my time and look at all items making a mental note of all products and their location. First time I shopped WINCO, I had the most difficult time finding the garbage bags ( I like to find things on my own ). So now I know where the garbage bags are, but in the future, I want WINCO to know that they need to hang aisle signs with larger letters so customers like myself are able to see and read them ( I am 50% blind . Please, fix this WINCO. Thankyou ... a shopper in Longview, Washington !

  (1 voted this helpful, 0 funny and 0 agree)
ravenmun (0)
07/10/2008
Really love WinCo Foods. We haven't had issues with food going bad (more than we've found at any other store), in fact everything we've found at the store is exceptional quality. Prices fit our budget so that we can eat more fresh fruits and veggies. So greatful for WinCo!

  (0 voted this helpful, 0 funny and 1 agree)
JJST (0)
07/09/2008
my boyfriend and I normally do not shop at Winco because all of there food goes bad so quick or is already in the process of going bad. We thought we would give it a shot because it was the only store open at the hour we went shopping and bought 10 yogurts and four of them we tried were bad. Check and make sure your food is still good before you sell it Winco!!!!!

  (1 voted this helpful, 2 funny and 1 agree)
arcadiaware (0)
07/05/2008
Every time I purchase something from WinCo it goes bad within the week. That is not a store I can shop at for anything beyond a few days which is bad because I dislike having to go to a store daily for stuff. It's a waste of gas.

I buy strawberries, wash them off put them in the fridge, and the next day some are starting to mold. I've made a habit of checking everything I buy from them now, and to my horror, the majority of the fruit and vegetables they sell is in the process of going bad. There are things in the store covered in mold, and yet it continues.

Meats last maybe 2 days max, and even some of those are bad inside the store. It wasn't always like that either. The WinCo in my area had decent service, and cheap food that wasn't of cheap quality. I used to avoid the Savemart nearby because the store was so expensive, but now I have to shop there in order to not be screwed over. Because when I buy fruit from there, it's not bad the next day.

  (1 voted this helpful, 1 funny and 1 agree)
rogersg3 (0)
07/04/2008
I just got home from Winco in Kent Washington after spending about $200.00. I went to make a sandwich with the deli meat I just purchased and it was completely bad. I called the store to complain and they told me to drive back over and return the meat. Unfortunately with gas prices being so high and me living far away this is not an option. I will never go to Winco again.

  (1 voted this helpful, 2 funny and 1 agree)
Tawniehart26 (0)
07/01/2008
The customer service at Winco is the worst. I have written complaints on their forms and no one ever replies back. Do they even care about their customers? I think not. One situation I had with their store was an issue where they broke the law. I was going to purchase a mini watermelon and the sign said 3.98 each, it rang up by the pound instead which made it about a dollar more. Instead of correcting the price, they said they would not honor the sign and an employee ran back to the watermelons and took the sign down. My husband watched them do this, which is very against the law. They have to honor the sign even if the sign is wrong. This made me furious. And to top it off, the guy who changed the sign and argued about the price was the person in charge of customer service. Wow what "great" customer service. They rather made a customer mad than lose out on the dollar it would of cost them to adjust the price. Besides that, their website doesn't even give a link for customer service. They do not care about us, nor do they want to hear from us. The bottom line is, don't expect much if you bother to shop at Winco.

  (0 voted this helpful, 1 funny and 3 agree)
kittykatmommy84 (0)
06/25/2008
I am a cashier at Winco in Vancouver, wa. I hate reading all the comments on how bad our customer service is. I am sorry for all the customers who have a bad time at Winco. But really, try standing behind a checkstand all day and see how happy you are. In an 8 hour shift I usually check out 200-300+ customers. So very sorry you have to stand in line for 10 minutes. Do you not see us working our butts off trying to get people through as fast as we can??? Yes sometimes you may get in a line with a new checker but come on!!! We all have to learn sometime. There have been a few times I have actually had a customer make me so upset I cried. Over nothing. A pen stabbed him and it was my fault. Give the cashiers a break people. As for the store being clean...it's hard when we are open 24/7 to make the store look spotless. Produce and meat going bad...check them before you buy them. Take care of them once you get home. With the way the economy is going now can you really afford to shop elsewhere?? I am going to be a lifer at winco. The esop is awesome. Pays not great but it's enough for me and my family. Plus my co-workers become like a family. Like I said I really am sorry that people have a bad time at winco. Try us again and you may change your mind.

  (1 voted this helpful, 0 funny and 1 agree)
Nickel (0)
06/21/2008
WalMart (and I'm sure many other grocery stores) will not accept printed coupons due to the fact some people over print them. Like the buy this get that free and then they return it for cash. Keep that in mind. The company is looking out for their bottom line. Yes it may be true Folgers is cheaper at other places... eg Safeway when it is ON SALE. Winco's prices are SET. I used to live in Vancouver, Washington where there were THREE stores and recently moved to Spokane where there isn't one within 60 miles. Let me tell you, the prices for groceries over here are outragous! 12 pack of Shasta soda on SALE here for $3.48 (this was the price a few months ago). I do not buy Shasta anymore back Coke and Pepsi products are cheaper when the go on SALE! Winco has begun incorporating a computerize directory to help customers locate items. If you were to look up and read the signs hanging down, I'm sure you would see it. Not too many people look up.... asking (sometimes demanding/yelling) where's the peanut butter and if there were to just look up five feet, they would be able to see the sign that says PEANUT BUTTER. Kinda common sense.

  (0 voted this helpful, 2 funny and 0 agree)
JstNfun38 (0)
06/17/2008
I find that Winco has very limited variety and some things like Folgers coffee is higher priced then other stores. I also think it isn't fair that Winco will not accept printed coupons.. With the economy these days coupons help cut down on my grocery bill and lots of coupons (legitimate coupons) are only available on the internet. I find the produce at Winco tends to be of poor quality, it appears sometimes like it was stored at too cool of temperatures. Just my opinion. I have also heard store employees say rude things about customers while I shopped. Only cashiers say hello to me in the store only after they have half my groceries rang up... I have a better chance at getting assistance finding an item lost in a park then an employee who should know where everything is located in the store. I like to ad shop also and the only way to find out what is on sale at Winco is to go to Winco. The website sucks if they are going to have one they should have things on there of customers.

  (2 voted this helpful, 1 funny and 0 agree)
JoHinds (0)
06/16/2008
Read the following letter which I sent to the WinCo corporate headquarters. WinCo does not care about public safety. Don't shop there!
June 16, 2008
WinCo Foods
PO Box 5756
Boise, ID 83704-0825
RE: Incident WinCo #15, (122nd and San Rafael, Portland, OR)
Review security footage for Saturday, June 14, 2008 beginning at about 10:50 AM on terminal #11 or #12. My grocery transaction was completed at 10:56 AM on terminal #13
Attn: Steven L. Goddard, Pres. and CEO
Dear Mr. Goddard,

"Hey, did you move my cart?" A woman I'd never seen before was standing near me yelling.
"I didn't touch your cart." I tried to ignore her, but she was insistent.
She took the few things I'd put on the grocery belt, and threw them into my cart. Then she began yanking at the cart to move it out of the line.
"Hey, stop that!" I called out, "Help! Someone help me!"
She snarled, and grabbed at my hands as I held onto the cart, and said, "I was in line behind those people. Move out of my way."
Apparently, she had gotten into the line when it was longer, then left to shop for an additional item, and returned. As the line moved forward, it left her cart out in the aisle. (Half-filled carts are often seen sitting in aisles waiting to be emptied by store personnel.) I didn't touch the cart. I saw it in the aisle, but it was sitting sideways, and the people in front of me didn't say anything about saving her a place in line. She had a bottle of Cola in her hand which she held up. She said, "I was only gone long enough to get this." I said, "You weren't here, and I just got in line. Please, leave me alone."
The clerk looked up very briefly and said in a monotone - without ever stopping what he was doing - "Do you want me to call a P.I.?" He NEVER looked up again. He pretended this incident wasn't even happening.
An assistant manager came, (Rich Kapple), but he kept his distance - about ten feet - and yelled at me, "What do you want?"
I said something like, "This woman apparently left, and now she's coming back, and trying to force me to move. All I did was walk up to the end of the line and put my groceries here. I need your help." I was obviously upset and frightened. He made no move to come any closer, or to find out anything more about the situation, even though I clearly said someone was using force to try to move me.
What do you think he said?
"We don't get involved in that." Then, he simply walked away. Leaving me to fend for myself in a very scary situation. There was no misunderstanding. He clearly understood that I was being threatened by another customer. He didn't care. I was a nuisance, and I was ruining his day.
Needless to say, I was shocked. My immediate response was, "That's the wrong answer." To avoid allowing the angry woman to assault me, I left that grocery line and went to another line to pay for my groceries, (I was so shaken, I can't remember if I moved one or two lines down to terminal #13.)
I watched to be certain the other woman left the store ahead of me. Then, I found Rich Kapple. I wanted to understand why the store was unwilling to assure my safety while I shopped. He blamed me for the incident, and made me the responsible party.
He said, "We're all adults here." What did that mean? Translation, "This is petty. Grow up, and so what if somebody wants you to move. Move!"
It would have been petty, if the woman had not been using force. I've let people with a single item go ahead of me, and I've saved places in line for people who needed that one last item. I even went to get a gallon of milk for a harried young mother one time, because she had her hands full with three little children. That isn't the point. My physical safety was threatened.
Mr. Kapple said, "You didn't give me enough information."
If Mr. Kapple hadn't cut me off and walked away, he could have had all the information he needed. HE DIDN'T CARE. That was very plain from his tone of voice, and his behavior.
He said, "If you felt threatened, you could have called 9-l-l." He knows as well as I do, that the Portland Police don't respond to this kind of call. They wait for store security or management to handle the situation - unless a person is severely injured. I wasn't going to wait for that to happen. I let the woman have her way.
The last thing I did was ask him his name. He said, "Rich." When I asked his last name, he said, in a bitterly sarcastic tone, "Kapple, just like it says on the name tag - right here."
WinCo sent me a clear message: Anyone, can do any thing they want to anyone in a WinCo store - including intimidate customers with the threat of bodily harm, and WinCo doesn't care. If I shop at WinCo, I'm on my own. The message was clear to that woman, too. She can do this again, and no one will stop her.
I called Anita Patterson, the store manager, and was told that WinCo has no store policy regarding public safety unless 9-1-1 has to be called. Then, they let the customer call, or th

  (4 voted this helpful, 4 funny and 0 agree)
bubbajay34 (0)
06/10/2008
Well, where do I begin. Winco was an okay place to work. Mainly it was the money and the insurance. The ESOP.....I guess I will find out soon. I lost my job at Winco 4 years ago and have been on count down ever since for the day I receive it. It will be just in time for my son to go to college and my daughter to start high school. Pretty nice! As someone who was fired from Winco after a dealing with cancer and the life of a single mom, I will let you know I am not mad about it. I just wish I would have had a bit more information. If you miss work or are late for any reason, remember you have a grievence board for this. I wish I would have known 15 years ago when I first started working for Winco. On one occassion I remember being written up for tardiness because my final points threw me over 15. This particular day, a man was in my car doing who knows what when I left to go to work at 4:30 am. I called the police and had them write a report and followed everything I thought I should have done at the time. Well come to find out, just showing the managers the police report was not enough. I should have asked for a grievence board at that point. Same thing with the cancer. Having to be at work at 5am was hard enough, but dealing with the cancer just made it that much harder to wake up and be on time. I should have grieved that too. The moral of this story............ALWAYS REMEMBER TO TAKE IT TO THE GRIEVENCE BOARD. THAT IS WHAT THEY ARE THERE FOR. DRIVE THEM CRAZY IF YOU HAVE TO. IF IT DOESN'T WORK THE FIRST TIME, DO IT AGAIN. EVEN IF YOU ARE 5 MINUTES LATE BECAUSE OF AN ACCIDENT ON THE ROAD. TAKE IT TO THE BOARD. IT IS YOUR RIGHT.

  (3 voted this helpful, 1 funny and 0 agree)
FaTeDToPReTeNDmgmt (0)
06/08/2008
I would just like to say to the employees that are saying WinCo gives no respect to its younger employees, that I was hired at 16, making me the youngest employee in our store. I am very respected, I do my job well, and I treat everyone with respect. I think it is also wrong to complain about not getting a raise when promoted to P.I.C. when that is discussed during all the pre-hire meetings. You receive raises based on hours worked, and hours worked depends on your personal work performance. I love my job, the managers are caring and also strict when the time comes for it. I don't understand how full-grown adults can have less loyalty and pride than a teen aged girl. This company is providing your family with the funds it needs to survive. If you're complaining about being hit by a forklift all you have to do is open your eyes, there also equiped with horns, pay attention, avoid accidents.
Now, to the customers, I'm not going to argue that sometimes some employees will be rude, i've even had urges. I do ask that you understand on average we deal with upwards of 200 people (just in the pizza department alone) everyday. Some customers come shopping already in a bad mood, maybe they just got a speeding ticket, maybe there workcheck was short, maybe someone was rude to them at there work, all things noone has any control over. We must try and be as polite as HUMANLY possible, but when you have 200 people with zero patience and zero people skills it can tear you down. You will snap.
It may not be worth anything to anyone but I apologize for every employee who ever was rude to you. I hope if you continue to shop with us, someone will show you all the respect you deserve, and I just ask you give them the respect they deserve also.
-Sarah Madrid
Store #63
Pittsburg, Ca
Pizza Clerk

  (1 voted this helpful, 0 funny and 0 agree)
bobson (0)
06/07/2008
Metalfreak. I worked in the grocery industry for 20 years before I got smart and moved on. In our company every letter from a customer was important and each one received a response. Maybe not from the CEO, but definitely from upper management, and then the store that prompted the letter was sent a copy to which they also responded. I am very important, I am a customer. The CEO may be a millionaire, but that certainly does not make him a better person than me. It is unfortunate for you that you feel those with more money than most are better people by default. It is obvious by your need to call names and put others down for expressing their opinions that you are uneducated and unable to think of something constructive to say, you're probably a Winco employee.

  (0 voted this helpful, 1 funny and 1 agree)
metalfreak (0)
06/03/2008

Oh good lord bobson. Who the hell are you to think you are so important you would recieve a response from a CEO who is a millionaire and probably gets tons of comments or lettters. Each store has comment cards you can voice your concern. If you aren't going to shop at Winco because a CEO doesn't respond to you, you are a complete idiot and need to find another hobby besides writing to CEOs.

As for you WincoEmployee, quit your damn job already if you hate it so much. I hate whiners at our workplace and need to get fired for obviously having too much time on their hands to be observing every freakin work station other than their own. And holy crap, if you been hit by a forklift 3 times you are an ignorant jerk who won't get the hell out of the way. You need to get hit a couple more times to scramble your brain back into reality. Also, I'm sure you were threatened you'd get fired because you're probably one of those people who call in sick 10 times a year and expect to keep their job. LOL, and if Ken your maintenance guy is ONLY one who does their job properly.. where does that leave you?? Idiot, go work at Walmart and whine there.


  (0 voted this helpful, 1 funny and 2 agree)
WinCoEmployee (0)
05/29/2008
Take it from another WinCo employee, the McMinnville Oregon WinCo is terrible. You won't get any help from employees, as we're instructed to ignore customer input shelve bad products. Rusty can? "Who cares if a customer gets lock-jaw!" Milk with no seal? "Let the customer discover it's gone bad!" Don't even get me started on the forklift drivers. The tests are so easy a chimp could get a license. I've been hit by a forklift driver 3 times in a 6 month span...IN PLAIN VIEW OF CUSTOMERS! Managers don't take lower employees seriously. Hit by a forklift? "Get over it!" Sexual harrassment? "Come on, if he grabbed your junk, that means he LIKES you!"

Half of the night crew shows up drunk or buzzed. Moises, the night manager is a racist jerk who speaks only broken English and refuses to hire blacks. He's a liar and needs to be fired. (Dan Gilbreth, i'm talking to you.) The head of the meat department doesn't wash his hands and deli employees use expired meat and cheese for wraps. If you plan on buying anything from this store, make sure it's packaged elsewhere. I used to buy my lunches from the store before i got food poisoning from the deli pizza. And get this, I didn't even get time off. Management doesn't care if you're sick. When I had a stomach flu, i was threatened that if I didn't come in to work, I'd be fired. The floors are clean though. Ken, the maintenance head is the only one I respect in this god-awful place. He's the ONLY one who does his job properly.

The Salem store isn't too good either. I've never shopped there durring the day but the floors and general appearance of the store just wreaks of disease. I'll spend my money at the local Wal-Mart, thank you.

  (3 voted this helpful, 2 funny and 1 agree)
chefette (0)
05/21/2008
Loe, love your store in Reno, your employees are always nice, the store is clean, the shelves are wells tocked and the prices are so great! I have told everyone I know about it. And I don't mind driving all the way from South Lake Tahoe, CA to get the wonderful fresh produce and great meat selection. No one can beat WINCO!
Thank you!

  (2 voted this helpful, 1 funny and 1 agree)
roses7184 (0)
05/17/2008
I really enjoyed shopping here! The bulk foods section is amazing and most if not all of the items there are cheaper than in other chain stores. I had no problems with checking out, or with anything else in the store. In general I had an amazing experience! If you are looking to open new stores please consider the Long Beach, CA area! Your store would fit in amazingly with all the other stores that are present.

  (1 voted this helpful, 0 funny and 1 agree)
Htzzn (0)
05/05/2008
Winco management at Apple Valley is doing the same BS to their employee's. We know its all about profit so the employee's can undermine winco every second they get a chance tit for tat and collect your esop after 5 years. Yes dear employees make a silent commitment to screw winco over every chance you get. We don't expect customers to understand what we are going through.

  (0 voted this helpful, 2 funny and 0 agree)