The one on the 71 next to the hill country Galleria is nasty. Went in there looking for a new cleaner closer to my home...

DIRTY! Clobs of dust balls on the windows celling fan.. Everywhere.

Illegal alien in the back wiping her nose as she pressed the shirts.. Nice.. Get sick wearing your dry cleaning.

Amazed HOW they stay open?? What retard would ever go back to a place that is dirty and you are paying them to do a cleaning service?

I will never go to a jack brown cleaners again. Might go open my own cleaners, invest in a box of gloves and have the people who work there wear them and CLEAN the store daily too!

Would anyone go there? Guess not in Austin.. As its cool to go to grubby shit holes..Like thunder cloud subhole where they make your nasty sandwich without gloves...Yum Yum

Completely over priced!!

I brought in a brand new shirt I had worn once to a wedding. It was clean, but needed to be laundered for another event. When I picked it up the first time, there were new, small green spots on the shirt and several pieces of animal hair on it. I pointed out the new stains and asked for it to be redone. The employee acted as if this were my problem and she was doing me a favor by sending it back.

When I picked it up for the second time, the green stains were gone, but the seams on the body and on the outside of the collar were disgustingly dirty. It looked like someone had used a dirty iron and burned the shirt, too. There were also several areas where there were small brown stains. I was told to send it back one more time, but if it wasnt fixed, I should fill out a claim form.

I just came back for the third time this morning, and the shirt looked the same same dark gray on the seams and collar, same little brown stains on other parts of the shirt. And, there were more pieces of animal hair on it. I was told I had to send it back again.
When I came back it still wasnt good even though I was assured that they had soaked the shirt in bleach for two days! I filed a damage form and it was rejected by the owner.
Avoid Jack Brown Cleaners. Terrible.