pocotoo 01/02/2007
The "Snow Train" to Leavenworth on 12/16/06 was a disaster. It left the station a half hour late and arrived at Leavenworth approx 4 hours late. We were not kept informed as to why we kept stopping or didn't get over 25mph until we were almost back home. This was after the big storm AND THE TOUR SHOULD HAVE BEEN CANCELLED. IT IS OBVIOUS THEY WERE ONLY AFTER THE MONEY AND CUSTOMER SATISFACTION BE DAMNED. IT RUINED THE HOLIDAYS FOR MY FAMILY OF 7. NEVER AGAIN!!!!!!!!!!
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