I dropped my 8 month old Great Dane off on Friday before the Labor Day weekend at PAWS. I felt rushed and was not given any playtime options for my dog, nor was I told that he would NOT be taken outside unless I paid extra. When I came to pick him up on Monday, the staff told me that he was hesitant to use the doggy door and had used the bathroom on his bedding. Instead of helping my dog to learn how to use the doggy door, they made him stay in the kennel and sleep in his own urine. Instead of calling me to let me know that he needed to be taken outside, they neglected him, when he was CLEARLY in distress, to defecate in his kennel. They didn't even bother to bathe my baby! He was visibly upset and unclean when I picked him up and stressed for the rest of the day. I couldn't believe how negligent and unkind these people had been to my dog. As the proprietors of a dog kennel, you would think they would show some compassion and help out a dog in need. I would gladly pay extra for my dog to not be traumatized! And they told me that I should have told THEM to take him out for walks... I will NEVER subject my dog to these people ever again. Ridiculous!

We have taken our animals to Trish and the folks at PAWS since 2005 and
have had nothing but quality care. Our little Brussels Griffons are a
handful, and despite their moodiness, the staff has found ways to bond
with them and make them at ease during our trips out of town. We've
never had a problem with ticks, fleas or any other parasites, and the
dogs always greet us well fed, clean and happy. I've tried many kennels
over many years, and these people are by far the best I've found so far.
PAWS is not a fancy place, but it's run by dog people. They'll treat
your animal right.

We took our dog there for an extended stay and when we returned the dog was covered with ticks.
Our dog was a very small Yorkie that they chose to clean up last as we arrived to pick it up. The dog was clearly stressed so my wife stayed there for several hours helping to pull hundreds of ticks off the dog. They said they noticed the tick infestation on a Friday but did nothing to help our dog until Wednesday. They did not even contact a vet to research the type of tick. After taking the dog to the vet we had to quarantine the dog for another 4 days until all ticks died off. The owner agreed to pay for vet visit and costs due to this which only came to about $85.00 but still we have received money. This place did not do their due diligence to pre-check all animals before letting in and then made a very poor effort to give the care needed to the infected animals. I would never take another animal to them.