Customer Service, I don't think they have ever heard of it!! The owner is absolutely terrible to deal with. They string you along and tell you that the work will be completed the next day and then never show and they don't return phone calls. They only completed the work after they were threatened with legal action.

Absolutely the worst company to deal with. Workers were contractors which Harview lied about. No one on the crew spoke English. Workers damaged our property then tried to hide the evidence. Ridge vent was installed but no opening cut below it to provide venting. Edges of roof were hacked off with a hammer then roofed over without installed the contractually promised drip edge. Gutter workers arrived only to say, "Oh, your estimate didn't include DOWNSPOUTS. Those are EXTRA. Roof leaks in two places and is wavy in appearance. Gutters never worked. Couldn't be a worse company to deal with. We've had to spend thousands to fix what they did to our home.