I just had to write and tell you about my recent experience at your hospital. My champion, 4lb chihuahua presented with a dystocea late Wednesday night. As a part time veterinarian, the hospitals where I practice were either too far to reach in a timely manner or not staffed for emergency surgery after hours. Fortunately, your facility provides this much needed , emergency service and I can't tell you how pleased and thankful I was with the care my bitch received from your staff. From the minute we walked through the door, we were given the utmost attention. The professionalism, expertise and above all the caring attitude of all involved that night is a credit to you and Falls Rd. If you could personally extend my gratitude to Dr. Rachel Beard, Amy, Shannon, Jen, Cindy and Lea for a job well done, and in my opinion, above and beyond that which I have experienced in my over 25 years as a veterinarian. Mark, myself, "MeMe" and her two thriving puppies thank you! Sincerely, Dru Oliveri Katz, V.M.D.

Worst hospital in the area. Not clean, overpriced and had one (and fortunately only) awful experience there. My dog was misdiagnosed but spent a lot of money and time as the wait was over 45 minutes. My dog was treated elsewhere and is doing fine thankfully, but I would never recommend going to this hospital.

Falls Road Animal Hospital is superb in my eyes and the night shift is exceptional!!!!!!!!!!!!

I have to say that Falls Road Animal Hospital has been wonderful with each experience I have had there. I would never take my pets any where but there. A couple of nights ago I had to take my puppy there to be treated to a mild allergic reaction. All of the staff was very attentive, courteous, friendly and made sure that my pet and I were both comfortable and treated with great hospitality. The ER veterinarian was wonderful! There were several other emergencies being seen at the time, more serious than my pet's, when I was there, yet my puppy was tended to as soon as we were checked in, and she was taken back to be treated as soon as it was possible, and I was kept updated on her status by the techs. I am thankful for Falls Road and the the staff there. Hats off to a wonderful place.

Very Grateful: I had to take my animal to the vets during the middle of the night. The people were so kind and helpful to me. Everyone showed compassion and a genuine concern for my pet and I. I can't thank them enough for saving my pets life. I will be eternally grateful to each and everyone who was there.

We had the worst experience there and have been told by other people that all they want and care about is your money, period. We spent over $1,000 dollars to make our dog throw up something he ingested. Over the top rip off scam.

So you want to know about my experience @ Falls Road Animal Hospital. What a horrific place to take your pet. Approximately in 2005 I called them in reference to having my dog kenneled there while my family went on vacation; well i left my beloved dog there on a Sunday; and proceeded the next day to go on vacation to Ocean City so when we arrived I received a phone call on my cell phone informing me that I had to come pick up my dog because she was uncontrollable. Great huh? They were also informed that if she had to be sedated that it was OK. So here we are in O.C. with my daughter who at the time was approx. 15 years old and her best friend well, my husband and I had to decide what to do, so after several phone conversations and my daughter and I crying we decided to tell them to put the dog to sleep. And of course they said Oh, no, they would try to work with her. So the week went by and no more phone calls, however, we decided to shorten our vacation and come home early because we were concerned about our dog. So when we arrived back home on Thursday we went to pick up the dog paid my bill and was told that we had to go get her due to them being afraid. More like not being trained very well. Anywho when we went to the kennel to get her, the animal was so sedated that she was very lethargic. We took her to my truck and my daughter was screaming that she was bleeding, took her back into the hospital and waited to see our favorite vet Dr. Kirk Hammond. You know the one always on channel 21, well he came in the room and yelled at my husband and I because the dog was so scared and urinated all over his poor floor. Plus they tried to muzzle her to look at her duclaw that was bleeding and
so the jerk doctor told us after he looked at her foot never to come back to his establishment again. Trust me I wouldn't even take my dead animal there. So sad that someplace like there who had unqualified people is still open to the public. Now that my daughter works as a groomer, some of her friends use to work for that idiot and quit due to him being so careless.

As a former employee, please trust this review. Unless you enjoy animal abuse, unsanitary conditions, and extremely poor customer service, DO NOT USE THIS HOSPITAL. *the kennel- too many animals, not enough people. sometimes there are over 200 animals, and no more than 15 (as low as 8) kennel personnel. *the daycare- again, to many animals, not enough people. a 30 to 1 ratio dogs to people is NEVER a good idea. animals that are NOT spayed/neutered are allowed in, even though it is said they aren't. no dog is turned away UNTIL it gets into a fight. i saw dozens of animals sent to the hospital with wounds needing stiches. it is also usually very unsanitary and feces/uring covered. *the hospital- again- to many animals, not enough people, and not enough smart people. you can wait HOURS just to pick up a prescription. many of the techs are completely clueless and are not even certified. i knew some who could not even draw blood. *overall, the staff is underpaid (minimum wage for many) and overworked, and therefore, even people like me who genuinelly care about animals cannot do so because it. there is a reason i quit. i hope everyone else quits as well. PLEASE DO YOUR RESEARCH. use the towson Pet-ER, mt. washington vet, or ANY OTHER VET EXCEPT THIS ONE. kim hammond DOES NOT care about your pet and will rob you of every penny you have. DO NOT USE THIS VET AT ANY COST.

My dog was hit by a car and I took him to Falls Road Animal Hospital. It was a disaster. The staff were really nice, but the doc was awful. I tried to tell the overnight vet that the dog already had had surgery to his leg (he was a rescue dog), because (a) I was worried about the repair and kind of wanted it x-rayed and (b) thought that the vet might want to know what was going on when he saw something strange on the film. The vet wouldn't listen to two words out of my mouth and shooed me out of the room in an incredibly condescending manner. He came out five minutes later and took his time telling me something perfectly silly and obvious, like, "I think he has some broken bones," and "The skin abrasions aren't what we're worried about, it's the broken bones." He then said something like, "We're not going to try to do surgery tonight, we're just going to stabilize him." I told him exactly what I wanted done: X-rays, anti-inflammatories, narcotics, check for organ damage, and then if he's stable, send him home with me on a pain patch. To make a long story short, the vet made a big show of reading the X-rays to me, but did it incorrectly. And then told me he didn't have access to narcotic patches b/c it was the middle of the night. So my dog, with 4 bone breaks in his hips (one of which was piercing his sciatic nerve) had to go home without narcotics. I called the next morning to ask what the hell happened, and they said that the vet should have been able to give me a pain patch for my dog; however I still had to come all the way back in WITH my dog in excrutiating pain from being moved to get them to put it on him. Incredibly poor service and a $700 bill--money I gladly would have spent for competant care. They even charged me $80 for COPIES of the x-rays (to take to Annapolis CVRC where he had surgery).

I've been to Falls Road two other times. Once was fine. The other time was a fiasco. They just seem like a bunch of money grubbers, pushed by the famous guy who's never around anyway. There are probably some good docs there, but it's hit or miss, and whoever the overnight guy is--watch out. Who knows what he's doing with the pain medicine he's not giving the poor hurt doggies. Go to Towsen Pet ER or Annapolis CVRC. It's worth the few extra minutes in the car.

I took in my 2year old yorkie. This was 2a.m., no one there, she was bleeding from here rectum bad. It took them over 10-15 min to see her. I told the vet I was a single mother and I had little money. The vet had no compassion, no heart. The only thing she was worried about was how many credit cards I had. I will never again take my Yorkshire terriers to falls road. I was very unhappy.

Very professional, yet courteous and understanding of my relationship with my cat. I was informed at every step of the care and treatment and, when appropriate, was allowed to enter the treatment area to see him. You will not go wrong in trusting your pet in their care of the vets and their staff.