I tried twice to work with this florist for my wedding flowers and both times was treated very rudely by the owner Paula. Both times I was a walk in but if they were unable to accommodate a client for a very simple order (one bridal bouquet and a boutineer) and unwilling to set up an appointment then I really do not understand how I could work with them. When I asked about a specific flower I was told that she did not like them (orchids) and when I asked for alternatives she showed me an example that was $180. When I asked if she could do something looser and smaller and asked for a price she said she did not work that way. When I asked if I should come back on a better day with some example photos she said I could bring in photos but they are usually too ugly. At this point I was totally exasperated. I really wanted them to do my flowers but she at no point offered any way for me to work with her. I know people who used her shop 3 or so years ago and report such different experiences and I was really excited to use them - which was why I went back a second time after being treated about as abruptly the first time I walked in. I am so disappointed. At this point I will use another company and suggest that this shop look into hiring someone who can effectively manage sales or customers, Paula obviously cannot.