I was a return customer at Darrings Detail for the last year and a half. I took my car there several times to have little scratches buffed out. In the past, they always let me come in on a Saturday morning. When I called recently to see if I could come back in, I was told that no more Saturday morning appointments would be available. I then said that I could bring my car in on a Thursday morning instead, after my medical appointment. Even though this was not very convenient for me, I would have done that. The next day, I thought that I could even bring my car in on a Wednesday morning and I called back to ask if that time and day would be fine. I was told that they had to call me back shortly. I never got a call back and I later emailed Darrings Detail and asked to please let me know if I can come in on Wednesday. I got a reply "Will let you know ASAP - Thanks". And then never heard back from them. I sent another email, stating that I am cancelling my appointment I had for Thursday. I feel as if they do not want my business and that they do not care that I was a return and loyal customer. I do not plan to go back there again and will find a new place. I never received a call or email from them again, even though I had called and emailed them so many times. All went unanswered.