mohamie 03/02/2009
The worst company I have ever dealt with! They use second rate aftermarket glass junk, and then do not back thier product. Even after only 4 1/2 months of use!! Save yourself alot of headache and use a company that uses stock PPG glass, and one that cares about thier customers.Oh is that what it sounds like? Why is that, because I reported on bad service? I have the install number if you would like me to post it. Not only did they install defective glass that shattered the first time I used defrost, then they refused to even consider looking at it because I said I pointed the defect out to the installer but didn't have it replaced. The installer said it would be ok so I didn't think anything of it. Atleast till I actually used the defroster when it got cold out a few months later. The defect was in the lines of the rear winshield, not scrapes, but a decent size line that was disrupted. Installer said it was cosmetic. I think he just wanted to get out of there because it was at 5pm, not to mention he didn't show the first day.....what a joke. All this and the regional manager gave me attitude!Compare prices with other shops, they use 2nd rate glass and are still not the least expensive out there. And if you want professional service STAY AWAY!
Helpful
Funny
Agree
Disagree
LarryDiesbach 09/07/2008
Wow this seems like a post by another glass shop that is trying to slam safelite. I worked for safelite before their glass 10 years ago was ok you would think that they have improved since then??? Anyway ALL companys have a screw up every now and then. And PPG is good glass, but not for all applications. Larry Diesbach FixMyWindshield.com Member PPG PROSTARS Member
2 reviews! « Previous | Page of 1 | Next »
Sort by Newest Oldest Most helpful Least helpful Highest rated Lowest rated