DON'T KNOW NEVER TRIED IT!

Not my favorite, but I would not turn my nose up :-)

The most acceptable form of ice cream in a cone. =^.^=

WOW, some of you people are so inconsiderate. If you cant taste the differnece in the ice cream you should lay of the drugs. or what ever is messing up your taste buds. srsly the idiot who couldnt taste the difference between the sweet cream and the chocolate. lay off the crack. some times it is a little waxy but whatever the taste is distinct. and wow all complain about the price. have you checked other prices around. the coldstone is cheaper than the baskin robins down here in wilsonville oregon. I have been told that the ice cream is made fresh daily. i went to baskin robins and they scooped my ice cream out of a cardboard bucket. it tasted like cardboard and it was freezer burnt. at least at cold stone you can get what you want and know its fresh.

oh, god yummy!!

Expensive, but decent.

I'm more of a Maggie Moos kinda guy.

YUM YUM YUM

THE BEST EVER!!!!!

GOD MY FAVORITE ICE CREAM CHAIN:D

I freakin Love Cold Stone!! It's like so awsome,
I always geat cake batter with browny and bananas.

make your own sundae who wouldn't love this?

the other best

mix and match central

always get cookie dough-my favorite!

TOTALLY THE BEST EVER!!!
SWEET CREAM ICE CREAM W/FUDGE, OREOS, BROWNIES, AND M&MS. SOMETIMES ADD CARMEL! TO DIE FOR!!

The two staff members (one male and one female) were unfriendly.
-Took a long time to be served.
-While trying to place an order, the male employee walked away from the counter to do another task.
-When mixing the ice-cream on the stone: it was not cleaned off in between flavors. My daughter, who is allergic to berries, received one in her ice-cream from my mix that was prepared. She was unable to eat it after taking one bite. She was taken home and medicated right away. My older daughter tried to get the staff members attention to remake one to take home. But we were not able to get his attention and we were in a hurry to get home. No serious outcomes occurred. She was more frightened and spat out the berry right away.
-My ice-cream tasted freezer burnt, and was not packed nicely into its carton as normal. Showing poor workmanship and uncaring.
-my eldest daughter threw hers out as well because it did not taste "right" she said.
My main concern about this whole ordeal is that the stone slab was not cleaned off between orders as I have seen them do many times before. The ice-cream was not fresh and the service was poor. In general the store looked dirty.
-We visit Cold Stone monthly at another location. It is always good, never had a problem. This one I complained about was along the way home and we wanted a special treat for the birthday girl, the one with the allergy.

1. Chocolate peanut butter perfection: small size
2. Half Coffee and Mocha with Oreos: small size
3. Raspberry Chocolate with Raspberries: Child Size

Ice cream ok, but don't buy a gift card. I got one for Christmas. When I went to use it, I was told the card had never been activated. Said they needed receipt to activate it. Since it was a gift - from a kid - not much chance of getting a receipt. So I paid cash. I complained later to customer service that card had a 16-digit code that should track payment easily but they wouldn't hear any of it. So my kid was cheated out of his $10 allowance by a corporate scrooge. Like I said, ice cream was ok, but I don't plan a return trip.

I have never had a bad experience at a Cold Stone. Good product, fair priced for what it is, and for an occasional indulgence in is great.

COLD STONE CREAMERY CHOCOLATE ICE CREAM MADE MY SON SICK!!!
We've been eating Cold Stone Creamery ice cream for 2 years now. Three weeks ago my son got a kids creation with chocolate ice cream and a cookie crumb mix in. Later that night he got sick in bed and threw up the ice cream. We thought he had a stomach virus. Last night we went back to Cold Stone Creamery and my son got a kids creation with chocolate ice cream and a marshmallow mix in. Several hours later, during the night, he threw up the ice cream. Did they change the recipe? What's in the chocolate ice cream that's making my son sick? He never got sick on their ice cream before.

For those of you who currently work at Cold Stone or are thinking about working there allow me to give you the typical Cold Stone employee's life while working there: -Dancing around like a monkey -Singing stupid spin off tunes until at the end of your shift you just mouth the words even if you're the only one there. -Mixing crappy ice cream and trying to create the "ultimate experience" for the customer whatever that means. -Dealing with management that is all too happy to trample over you, because you can't say anything back to them. -Management is also keen to swear like a sailor despite repeated warnings to all employees to not swear. Yes, I'm talking to you Kay Britz, manager of the Olathe, KS store on 119th and Blackbob. -Realizing a month into your employement that you are constantly being backstabbed by your co-workers. -Finally walking out of the store when you've quit and that you realize a huge weight has just been lifted off of your back. If you like Cold Stone Creamery then you're probably better off being sterilized and not polluting the gene pool further.

They can literally make any concoction you want. The lines are pretty long, though and they normally have 2 or 3 max behind the counter and limited seating. Might be good for take out to enjoy at home or out on a park bench if you have the time.

I am a Cold Stone Creamery franchisee and thought I would respond to some of the comments that I have read. I have read alot of posts regarding the product being expensive. Cold Stone ice cream is super premium ice cream that is made fresh daily in the store. We bake our brownies fresh in the store and our waffle product is made fresh daily. The mix-ins are premium name brand candies, cookies and nuts. Due to the customization of the customers ice cream creations, more labor is also required than a ice cream shop that scoops ice cream from a card board bucket (for example Baskin Robbins). And you will most often find Cold Stones in premium locations (next to wonderful restaurants and movie theatres, etc.) which demand higher rents. There is also debt service, utilities, maintenance, taxes, insurance, etc. I am lucky enough to own a store in a great location, in a state with very mild winters and boiling hot summers. I am blessed to be profitable year round. Alot of ice cream stores in general, especially in areas with harsh winters, are only profitable 4 or 5 months of the year. It is a very seasonal business. All of these factors contribute to the price of the products.

When people say "i could buy a gallon of ice cream for that price", I totally agree. You can also go to the market or get a $.99 burger from Wendy's or you can go to Red Robin and pay $8 for a burger and fries; you can buy your coffee at the gas station instead of going to starbucks or similar coffee & espresso restaurant, you can buy a steak at Denny's instead of going to ruth's chris steak house or Flemmings, you can buy pancakes at mc donalds instead of going to IHOP..... A Cold Stone restaurant is there to provide you with a convenient place to go and purchase fresh ice cream that you can customize and have exactly the way you want it. The experience is going to cost more than going to the grocery store for the reasons that I mentioned above.

I realize that the price point of super premium ice cream concepts will turn some people away. And that is o.k. But there are TONS of people that love super premium ice cream concepts. Sometimes I can't believe how many people crowd into my store on the weekends! It is truly remarkable. For all of you that enjoy Cold Stone ice cream, I hope to see you in my store some day. (-:

There are always coupons in the newpaper for Coldstone, so it's very easy for me to get a delicious free desert. If you love chocolate, Chocolate Devotion is the only way to go.

Truly a diabetic's worst nightmare! Their Birthday Club will make you wish you had a Birthday every day!

They just opened a Cold Stone Creamery in our moderate size Central Texas town... The first week they were out of chocolate, saying everyday, it will be here tomorrow!! Whatever... When they finally did get it in, we dropped by for one scoop....WHOAAAAA $3.24 for one little scoop of just plain chocolate, not mix-ins... I DON'T think so... our first and LAST trip!!!!

5out of 5 for originality

i've only been once, but i found the ice cream to be amazing. overpriced? maybe, but it's not like i was buying mayfield's. to me, it was better than regular ice cream, made well and with friendly service. i don't, however, know what this whole "singing the flintstones song" thing is about. nobody sang when i was there...

Some of you people are seriously ridiculous! I work for Cold Stone and consider myself an expert so hear me out: If you want hard packed ice cream or simple, plain neopolitan, you should PROBABLY go to a grocery store. Also, you penny pinchers, getting ice cream should be an occasional family treat, that's right, TREAT. Splurge a little on your kids or friends. Don't want to? Probably should get grocery store ice cream. Also, just as a side note, if you think Cold Stone's portions are "stingy", you are a PIG. The Like-it size is 5 ounces of VERY RICH ice cream. If you are downing 12 ounces (aka a Gotta Have It) of sticky sweet Cake Batter, and calling US "greedy", you are a BIG FAT PIG!!
HOWEVER. If you want REALLY high-quality, made everyday, super-premium ice cream: You should come to Cold Stone. Everything is delicious and completely custom made. Service with a smile and a delicious, fresh product? Yes, that is worth the money. It's a CREAMERY, people. Not a Baskin Robbins.
Oh and P.S.? To make Cake Batter, you add one big bag of CAKE MIX (yes, what comes in the box at the stores, minus eggs and milk) and throw it in the machine with the Sweet Cream ice cream mix. That's why it tastes like CAKE. Wow. If you DON'T want to feel as though you are licking a bowl clean of real Cake Batter, have a sample, and DON'T GET IT.
Cold Stone has never had a recall for any bacteria. Our cleanliness standards are through the roof.

So whoever is reading this: TRY Cold Stone. Don't listen to these angry people with no lives who had one bad experience at one bad store. We have hundreds of stores nationwide. Try the ice cream, and you will like it. If you don't, blame it on a bad employee, bad owner, or bad experience. Don't chastise my franchise. THINK FOR YOURSELF!!

WAY Over priced.. come on- $4.50 for one quart??

I worked at cold stone as well, for 4 years actually, I was a manager by the time I left. Now I must say, most of the appeal of the place is fabricated by corporate. The fact of the matter is, the ice cream is over-priced and the quality is never fantastic. You pay a fortune to have 1 oreo cookie smashed in to your 5 dollars (or more) Ice cream, and usually, USUALLY, the employees are so tired of being underpaid, overworked, dancing monkeys that they do a half-ass job of mixing it in so you basically get all of the candy in your first bite. You are paying for a show, a show that most of the time is not that great because face it...no teenager can fake caring about singing the same Flinstones-themed tip song for a 7 hour shift enough to make you believe it. Also, the store always smells like curdled milk and I very rarely go back to get ice cream because I leave smelling like an old waffle cone. I think a cookout shake for $1.99 is way better than a $6 dollar "Love It" creation. Also, if there's a Ralph's Italian Ice in your area I would encourage you to try it. The stuff is great, and it's not super-buttery like Cold Stone's ice cream. In this case, I just feel like the customer doesn't get what they pay for.

i work at a cold stone creamery in california...and just to clear up some stuff, we dont put anything in our ice cream that makes it addicting. i've seen them make it. the ice cream is really expensive and i do think that its stupid to charge so much for mix-ins and whatever else you want...but thats the cold stone headquarters decision/the owner of the store. sorry that the singing bothers you but you can ask us not to sing...a lot of customers actually wait for us to look at them put the money in the tip jar cuz they want to hear us sing. and some employees might be fake when they sing, but im happy to do it and i think its fun. and about charging for water, if its bottled, we have to charge just like any other place would. but if you just ask for water in a cup, they're not supposed to charge...at least my cold stone doesnt. and sample the ice cream before you buy it! dont complain about cake batter making you sick. you're the one that bought it, try it before you pay for itttt.

I love love love Cold Stone, in fact just last night I bought a half gallon of cake batter. I always get Love it size with no mix ins.. and where i go i have only heard em sing once or twice and when they did i felt bad for them bc it is cheesy but o well , i am enjoying the ice cream too much to care!! :)

i really really like this place, but couldnt give them a higher rating for a couple reasons: one omg the price of one ice cream treat is over 5 bucks!! second, they charge u for water!! 3 they give u half a napkin for a family of 4, and lastly, no seats. the ice cream is good as hell though. and please, stop singing....or do it with enthusiasm. lol. and the portions are smaller lately too.

COLDSTONE CREAMERY MADE ME SICK!! Yeah it's good icecream, but it's not worth it in price or health. I ahve been sick now for three days with symptoms that are consistent with salmonella poisoning. Nausea, throwing up, fever, stomach cramps and diarheaa. I live with two other people- niether of which had the icecream and neither of which are sick. I wrote a letter to the manager and he insists that it is a stomach virus, but wouldn't the people I'm around get it too? Don't get their icecream- in fact I had the same flavor (cake batter icecream) that they recalled a while back for salmonella poisoning...

I have been going the the cold stone creamery that is in rochester ny.
I always get the ice cream batter gotta have it dish with no mix ins.
I am very satisfied with the ice cream, but not the price. I think they put something in their ice cream that makes it addicting. I normally spend about $50 a month on their ice cream. Also, I can't stand it when they sing, it sounds to fake. Also when you walk in the door they say welcome to coldstone every 3 or 4 customer with a fake greeting.
Also, they have cut back on their portion sizes. When I order the largest cup, I expect to get generous amount of portion size.
They use to give generous sizes , but they are cutting back on their size portions. I rather just make my own home made ice cream.
Cold Stone has gotten greedy with their ice cream portions.

The ice cream was good but I could have done without the song and dance routine when I left a tip.

cold stone is great!!! i went to the one in simsbury ct and the crew was amazing, they had a new song for every tip, and if you dont like the songs if you tip them and say "dont sing" they dont sing. if you get your ice cream and realize you dont like it give it back, they will make you something you do like. i do think the cake batter is way too sweet and they are expensive but you get good portions, and you are really paying for the show. they now have new grab and go ice cream where you walk in, grab a quart in their cake display go right to the register and pay. now you dont have to wait in a line or listen to them sing. my favorite grab and go is the shock a cone. i recommend everyone try the grab and go even if you dont like cold stone ice cream because the grab and go's are shipped to the stores premaid and there are flavors you cant get waiting inline. if you havent tried cold stone try it and make your own opinion because everyone likes something different.

A friend of mine went into one of these in Columbus, ordered some ice cream and gave the cashier her credit card while she munched away on her ice cream. The cashier tells her that her card will not go through for some reason and that she must now give back the ice cream. I just can't believe that since she ate off of it they should have just told her to keep it.

I LOVE COLD STONE CREAMERY. Despite the jerk below me who hated the cake batter ice cream it is really good. It is rich! it is luscious! it is creamy! it is delicious! it is sensual! it is sexy! I love the smell of the icecream while i wait in line patiently. The people who worked there were up-beat and jolly. They even sang when you give them a hefty tip! Thier voices were music to my ears! The location was primitave, next to the movie theater where i could enjoy a treat after a super duper movie. The prices were not at all expensive....my wallet was very happy (i am rich) I would definitely go back for more and more and more!

Love Jeff and Leah.

a little waxy in texture....best with a mix-in.....the cake batter got all the press and i literally got sick eating it.....we will see if it stands the test of time....a total unworthy take-off on steves ice cream

Typing this right now makes me hungry for some ice cream.

The Cold Stone Creamery stores I have visited in Tanasbourne or Portland, OR area serve excellent smooth, creamy ice cream with a staggering variety of flavor/mix-in combinations -- this is not a place for the indecisive! They do have several popular combos listed out on the menu, something I missed the first time.

Long lines mean long waits, so come back another time, as it takes a few minutes for each customers order. This is because of the manual labor they do to manipulate the ice cream and mix-ins on the "cold stone", which can be fun to watch.

The service has usually been very good and cheerful. The prices are quite high, but I always seem to end up with larger portions than I expected, and I have no complaints about the ice cream, which has consistently been fantastic.

This is for the faux-cultured crowd. Nice cutsie name with crap ice cream.

Coldstone has really weird flavors, but they are very good and you can mix all sorts of things into your ice cream

i LOOOVVE cake batter flavor!

Their ice cream quality is not that great. I worry about sanitation.

After dinner we decided to stop by the location in Millbury, MA. The staff was pleasant but ice cream was some of the worst I've every had at a premium ice cream parlor. It had a gummy consistancy that left a coating on my tongue. I love ice cream but was unable to finish this, it was terrible. I am amazed at the high ratings some people posted. In fact, my 5 year old wanted cake dough (or cake mix) he took one bite and started crying because he was so looking forward to having ice cream and he made the mistake of asking for cake dough. My wife order here ice cream with mix ins and they were almost no existant. She said she'd rather have a Blizzard. I hate DQ but in this case I'd have to agree.

Fat anyone, only 6 bucks for a scoop

Cold Stone Creamery is the ultimate indulgence. High quality service with the very best ice cream made fresh in the store every day! I think I can visit Cold Stone Creamery for the rest of my life and get something new every time, what a selection! I love the ice cream and the cakes are over the top. Thanks to the wonderful crew members, this place makes every day a great day for ice cream.

ok so ive worked at cold stone for a year now...literly , i started workin ther when we first opened an i LOVE IT, i mean readin yall comment about cold stone sayin its nasty an u got poor service, im really sorry.but just becuase ur visit was bad doesnt mean our franchise is...if you came to the many ones in the north carolina area.....cary/durham/chapel hill you would change your opinion on cold stone, if you got bad service im really sorry, if the people were rude its not like that at all in all of them, to each its own, and it makes me frustrated that my fellow coworkers in your areas made your visit bad b/c they didnt keep up with the store ,or were rude or nasty toward you...thats not the way cold stone is supposed to be. As far as yall not liking the taste of the ice cream, i've been workin there for a year, an gettin shift treats each shift....yes there are some flavors that id rather eat from another place,and yes the mix-ins are a huge part in the cold stone expirence, without those you dont get the whole enjoyment of coming to cold stone, but the ice cream is still good, its homemade there in the store, maybe becuase yall got bad service when you went you used the ice cream which u might not of disliked to make your expirence sound worse.But on behalf of those cold stone employees that made your expireince crappy, i apologize for them, an ask you to consider not bashing the whole cold stone franchise!Yes i agree that the prices are a bit high but the quality is well worth it and the fact that the emplpyees are happy an polite an there for to do as much as they can for you, and we try to make your ice cream expirience as enjoyable as possible. As for tips, its part of our payment, most of us get paid minimum wage + tips so we really appriciate them, we dont try to sing like a professional singer, its jus for fun an to show appriciation for the tip...an to make yall smile, we dont do it becuase we feel the need to sing...ha, and if you wish for us not to sing, jus politely tell us to save the singing for the next costumer that tips an go about your way....ALso we do have floats, smoothies,milkshakes, etc...we have just bout everything, so if u have anymore questions or comments...jus email me at inlovewiththeboy42@yahoo.com thanks an for those who commented good things bout cold stone , thanks an keep commin back , we love yall! ....Casey

Good ice cream but it's horribly expensive.

This place is a gimmick. The fact that you can add anything you want to your ice cream isn't exclusive (except for the fact that the first topping is free), every ice cream chain will add other items for an additional price. The atmosphere is very loud which can make it confusing to order. And that jingle is just stupid. You won't see me in here paying 5 bucks a cup for a scoop of ice cream (with the additional dollar in toppings of course). While the ice cream is pretty good, the prices and atmosphere just aren't enough to make it an awesome chain. Isn't worth the hype.

This place is so awesome I like when they sing to you and you gotta try the strawberry ice cream with strawberries .

The ice cream is delicious and getting to add what you want is a great option!! The prices are a little steep, but the quality of the ice cream is great! I definitely reccommend Cold Stone to anyone!

The Charlestown, MA store was highlighted (in a repeat) on Phantom Gourmet so we decided to try it. What a mistake. $17+ for 3 things. My mother ordered a strawberry sundae; she was watching the guy and when he was about to put on whipped cream she asked what about the sauce; was told by another employee that they didn't have strawberry sauce (!!) but said she could put on raspberry sauce if she liked; my mother agreed and we were both shocked to see a store-bought container of sauce! I ordered a hot fudge sundae with vanilla ice cream and marshmallow. They don't have normal vanilla ice cream--just sweet french vanilla so that's what I had with about 1 tablespoon of hot fudge and whipped cream and marshmallow. It was disgusting---way too sweet and could you spare the fudge?! The last one was a bowl of boston cream pie ice cream with a chocolate dipped waffle cone on the side for my bf. Again, much to sweet. For this particular location, parking is a major issue---we had to park in a lot which in very large letters read $2 for every 1/2 hour. As we exited, after 18 minutes, we were told it was $12!!!! The bottom of the sign in much smaller letters read $12 flat fee Saturday & Sunday.

gotta love the cake batter ice cream. very thick. very expensive and chock full of fat and calories. of course, three of my friends work there and give me anything i want for a dollar.

My best friend took my husband and I there, saying that this place was close-to-orgasm kinda good; of course, it had a tough act to follow, when we just ate at the place with the absolute best ribs in Baltimore (but, that's an entirely different story). The place was packed, as to be expected anywhere on a Friday night, but there was a line out the door. And it was still chilly outside. Priced kinda high, but you get a lot for your buck: the small is still pretty decently sized. It was kinda neat to have all the fixin's folded and molded into the ice cream itself; quality of the product is pretty decent, well, certainly better than, say, Friendly's. I appreciate them singing for their tips, but yeah, that does get annoying after the first fifteen times; I wanted to do a tip-and-run, but I inadvertently found a way to curb the singing politely; ask a question right before or while you're leaving your tip; by the time they're done answering it, it'll have been too late for the song, anyway. I don't have the s