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Marble Slab CreameryGet Rating Widget!

Overall Rating: 3.34 based on 64 ratings
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Reviews for Marble Slab Creamery  1-32 OF 32

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REVIEWERRATING & REVIEW
nzc17 (0)
08/24/2008
Marble Slab in Newbury Park, California, was an amazing ice cream experience. WONDERFUL, clean, very friendly and helpful staff creating the BEST ICE CREAM IVE EVER HAD! They make the ice cream fresh in the store every day, and it is way better and more versatile than any other ice cream store. A Little pricey, but worth it!! soo good!

  (0 voted this helpful, 0 funny and 0 agree)
Spike65 (13)
07/02/2008
Good ice cream. Occasional treat. Yummmm.....

  (2 voted this helpful, 0 funny and 0 agree)
nicolesoto16 (0)
05/12/2008
I recently visited your location in La Cantera Mall, San Antonio TX on 05/11/08. I was very displeased, the place was just flat out disgusting and filthy. Tables were dirty, floors were dirty, employees were filthy.I dont know which was worse.....The fact that they did not sanitize correctly, did not wear gloves,all 4+
employees had ice cream all over their arms or the fact there was 8 of us in our group and all of us seem to have chunks and pieces of other peoples toppings in our ice cream and even a different flavor of ice cream that didnt belong. This visit gave me even more the reason to stick to Cold Stone Ice Cream, and contact the health department!!!!!!!!!!!!!!!

Very unsatisfied and grossed out customer.

Oh I forgot to mention there hands were even touching our ice cream. YUCK!!!!!!!!!!!!

  (1 voted this helpful, 0 funny and 0 agree)
MrAnonymous (0)
09/30/2007
The person who wrote prior to this post is out to spread a bad image on Marble Slab, specifically in Calgary, Market Mall. This person understood the "Do not touch" sign and presumed to touch the mixins. The person was politly told to leave the store for the day (long story short, her friends or relatives had another three incidents in the day where they didn't became irate because no profsional writer could write on their cake) since for the day, we were "unable" to satisfy her. Having been told she was kicked out, she blurted and accused the manager of racial discrimination. Confused? You should be, because it's utterly irrelavent. Just shows the kind of people Marble Slab sadly attracts.

  (0 voted this helpful, 0 funny and 0 agree)
vlmendoz (0)
09/16/2007
The ice cream was good, the service....what service, the manager had refused me service on the bases of nothing...he was ill mannered and yelled at me for no reason..i had to call security due to his irrational behaviour!!! this location is in calgary-market mall -marble slab!!! beware

  (0 voted this helpful, 1 funny and 0 agree)
sycandles (1)
09/05/2007
I only gave it 3 stars because are you ready for this??? I AM NOT A BIG ICE CREAM PERSON.

Now you may all pick your jaws up off the floor :p Everyone thinks I am a freak because I'm not crazy about Ice Cream LOL.

  (0 voted this helpful, 0 funny and 0 agree)
adsfasdfasdf (0)
08/22/2007
Terrible service. They displayed a large cup but told me that they are out of the plastic cup and I would have to have a cone. I didn't want the cone but suggested that they could put that in a larger cup that they have. They refused to do so and told me that it is against their policy and the larger plastic cups cost more. That was the most stupid argument I have ever heard. I won't go there anymore. They are also expensive.

  (1 voted this helpful, 0 funny and 0 agree)
PennyGirl (0)
03/01/2007

Perhaps Y'all should read the papers. Marble Slab and Maggie Moo's have been bought out by a shoe merchandizer, Athletes Foot. Gee, that sounds like they have great Ice Cream, something must not be right with thier concepts if not only one of Cold Stone's competition sells, but both.


  (2 voted this helpful, 0 funny and 0 agree)
zuchinibut (40)
09/25/2006
No complaints...I might leave a little lighter in the wallet and a bit heavier on the scale, but I never leave unsatisfied.

  (2 voted this helpful, 0 funny and 1 agree)
trader68 (0)
06/25/2006
best ice cream experience i ever had

  (0 voted this helpful, 0 funny and 0 agree)
aster79 (0)
03/23/2006
This corporation has the worst customer service. The Northridge store's employees were rude to us when they refused a valid coupon off of the internet. I wrote to the corporation. They never responded. I wrote another letter criticizing that they did not respond to me. I was promised free ice cream coupons for the negative experience. It has been almost 2 weeks and nothing. I wrote asking when should I expect these coupons. Of course I never heard back. They make promises they don't keep. Everyone boycott Marble Slab!

  (0 voted this helpful, 0 funny and 0 agree)
Beccaroby (0)
12/31/2005
I've never been disappointed...maybe a bit more pricey than others, but every ingredient is fresh and you watch them "concoct" whatever you want. I wish I could include this as a regular stop, but dietary restrictions do not allow...

  (0 voted this helpful, 0 funny and 0 agree)
jaszu (0)
12/23/2005
clean taste good great mixins had best time when was there last time

  (0 voted this helpful, 0 funny and 0 agree)
sarah1967 (0)
12/18/2005
way to much fat, i think we americans are fat enough wihtout these guys around

  (1 voted this helpful, 0 funny and 0 agree)
peteywheatstraw (0)
04/11/2005
Pretty good but most choices are too sweet and/or gummy. Also, prices are rather expensive. If you want really good ice cream, go to France or Italy.

  (0 voted this helpful, 0 funny and 0 agree)
Jodster77 (0)
04/11/2005
Tried there ice cream this weekend at a franchise expo. I found there chocolate ice cream to have no taste, just like cold stone. I must say the Maggie Moo's ice cream was true to it's flavor!! I do not recommend this ice cream at all.

  (0 voted this helpful, 0 funny and 0 agree)
Nicky62 (0)
02/12/2005
I tried Cold Stone and it was ok but a little sticky, but when I tried Marble Slab it was the greatest ice-cream I have ever tasted in my life.

  (1 voted this helpful, 0 funny and 0 agree)
tomdam11 (0)
02/11/2005
After tasting Cold Stone and thinking it tasted waxy, didn't taste that good, and was expensive, I didn't understand what all of the fuss was about. Then I tasted Marble Slab and was blown away. I talked with the owner and found out that it was 100% natural with no additives or preservatives. If you like thick, creamy ice cream with not a lot of add ins that hides the taste, then in my opinion, Marble Slab is the best pure ice cream that I have tasted except for Giardelli Chocolate Factory in San Francisco.

  (2 voted this helpful, 0 funny and 0 agree)
SWARTZNEGGER (0)
06/16/2004
WOW I TASTED MARBLE SLAB ICE CREAM FOR THE FIRST TIME IN SAN FRANCISCO BY THE GIANTS BALLPARK AND I CAN SAY IT WAS HEAVEN! I THOUGHT COLD STONE WAS GOOD BUT I MUST SAY MARBLE SLAB IS MUCH MUCH BETTER!!!!

  (1 voted this helpful, 0 funny and 0 agree)
BigMo (0)
05/06/2004
This is not ice cream. It is definitely a gimmick.

  (0 voted this helpful, 0 funny and 0 agree)
AlohaAl (0)
04/21/2004
Like Coldstone, another fad. Way too expensive for poor quality ice cream.

  (0 voted this helpful, 0 funny and 0 agree)
creammachine (0)
04/08/2004
marginal service, poor product, clean store.

  (0 voted this helpful, 0 funny and 0 agree)
CocoPaloma (0)
02/25/2004
Very good - I love the fruity mix-ins

  (1 voted this helpful, 0 funny and 0 agree)
NIX (0)
02/16/2004
Just been into new Plantation unit. Brilliant ice cream. I'm going back !

  (1 voted this helpful, 0 funny and 0 agree)
Informed (0)
02/16/2004
Someone is stacking the vote... check out SJC, godfather, etc... leaving Positive 5 multiple 5 star comments for Marble Slab, and multiple 1 star comments for Cold Stone and others. Get a life. This single star is to balance things out a bit. You know that Marble Slab is on their way to being the Seattle's Best of ice cream... bought out by their bigger and better rivals.

  (1 voted this helpful, 0 funny and 0 agree)
neu (0)
02/04/2004
Great staff, clean place, ice cream is EXCELLENT!

  (1 voted this helpful, 0 funny and 0 agree)
zul (0)
01/09/2004
super ice cream/super staff boca raton florida/no singing thank GOD

  (2 voted this helpful, 0 funny and 0 agree)
makeup (0)
01/09/2004
The new flavor birthday cake is great at the boca raton florida store

  (1 voted this helpful, 0 funny and 0 agree)
godfather1015 (0)
01/09/2004
great service and great product. extremely clean store

  (2 voted this helpful, 0 funny and 0 agree)
SJC (0)
01/03/2004
Marble Slab, Boca raton, FL - Great ice cream, family atmosphere and never a speck of dirt anywhere. If you love ice cream don't miss this one, check it out. This one's truly our family favourite.

  (4 voted this helpful, 0 funny and 0 agree)
philc (5)
03/26/2003
Really great ice cream and good service. A fun place.

  (5 voted this helpful, 0 funny and 0 agree)
Tsukiakiko (0)
03/25/2003
It's no Cold Stone. The selection is not as good. Friendly enough staff though.

  (1 voted this helpful, 0 funny and 0 agree)
1-32 OF 32View All
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