tcampbell224 02/25/2009
I ordered a ring on February 17th 2009, I paid an extra $20 for 2-3 day shipping. They are now telling me my ring is on backorder and I will not recieve it until after march 17th. There was never any indication the ring was on backorder when I purchased it. As a matter of fact it said it was in stock. I requested they refund my $20 for the shipping charges, and they refuse to do that. I am very unhappy with this company and refuse to buy another item from them. If they would refund my money now I would cancel my order and go elsewhere. Out of all the reviews I have read about this company 8 out of 10 have been negative. I wish I would have researched this company a little better before I made my purchase. Good luck to the next person who makes an order with Palm Beach Jewelry. I hope you get your money's worth.
Helpful
Funny
Agree
Disagree
Sky31 12/09/2008
I ordered a personalized name pendant from PBJ on 11-06-08 and it arrived on 12-8-08.The customer service was awful.I emailed to find out what size chain it would fit on,also to request no invoices in the package,and got no responses!Furthermore,the pendant has a scratch right across the "R" in the name and when looking at it horizontally-its crooked!!They also attempted to stall on delivery until after Christmas-after a phone call,with me in tears,it arrived on the original date stated.I would return this item,but I don't think personalized items are allowed to be returned and I would have nothing to give the recipient!Extremely disappointed.
jkmossay 02/05/2008
Typical copycat online re-seller. Junk and commerical jewellery, abysmal customer service. Plus small ugly pictures of the jewellery retuched in the Photoshop. Real items NOT as pictured and described. Be aware!
edysart 03/18/2004
They have very affordable very nice jewelry. Not platinum or anything I do not think, but they have sterling and gold through mail order and online. I have usedthem for a long time, and we are now using a ring from them as my wedding ring!! It has 8 CZ for diamond look, and we paid $40. I get complimented daily. It's completely not real diamonds! THey are a wonderful company and make no false claims.
4 reviews! « Previous | Page of 1 | Next »
Sort by Newest Oldest Most helpful Least helpful Highest rated Lowest rated