MOVING STAFFERS MIS-REPRESENTED THEMSELVES!
My mother used moving staffers to contract movers to move from her 4 bedroom home to a 2 bedroom condo. She used moving staffers instead of having a company come in and pack, load, and unload at the ridiculous price they charge. Instead she could just have some guys come and load and unload since she had rented the truck. Moving staffers really mis-represented themselves when only 2 guys showed up and they thought they were just LOADING the truck. Moving staffers contracts a company from the area where you live and passes the info on to them. After calling them 4 times to reiterate the fact that it was going to be a 8-10 hour job, not the 5 hour job that they estimated, they still only told the moving company that came that it would only need 2 guys. The guys who ended up moving us from All Season Moving Company in Arlington, Vermont were amazing. Not only did they load and unload my mother but when everything didn't fit in the truck, they unloaded the first truckload and went back to pack up the rest and unload that too!!!! These guys were incredible and made sure that my mom got into her new place even when they weren't expecting to do all the things they did for her. I would NEVER go through Moving Staffers again because the middleman didn't get any of the right information about the job. Thanks to the amazing guys that came from the actual moving company my mom was into her new place in 8-10 hours, just how long we thought it would take.

Hi,
My husband and I just moved out of San Francisco. We chose Moving Staffers because our moving company (ABF UPack) recommended them and said that Moving Staffers staff would know how to pack up our moving truck in such a way as to make sure our belongings made it across the country without breaking. We haven't unpacked yet -- our trailer of stuff is in storage until we find our next apartment -- but I can at least report about how they did on the front end (loading). The company itself was very professional. 2 perks -- they give you a flat rate, not an hourly rate. We may have paid more than we would have, had we just picked up day laborers, but I needed the assurance that our stuff would be packed appropriately in the 8 linear feet we had to use in moving truck. I'm very glad we went with them. I was told that at least 2 movers would be there between 8-10am. 3 nice gentlemen arrived at 8:30pm and worked VERY QUICKLY and professionally. However, I don't feel like they rushed so much that they did a poor job. On the contrary, I think they were working quickly, yet wrapped each piece of furniture sufficiently and packed it all in to 8 linear feet in a safe way (and I could never have done it like they did!). I'm now convinced that I will always book movers on a flat rate -- I've had too many negative past experiences where the hourly movers took their sweet time, lots of breaks, and even took an extra half hour driving across town to my new place. I will post another review if our stuff broke in transit, but if you don't see another post from me, assume that they packed it professionally and it all got across the country well. Good luck to all of you fellow movers. Best, -KAT, New York

I just moved from Sacramento, CA to Columbia, TN and was very pleased with Moving Staffers. The loading crew was efficient, friendly, and careful. They did the impossible by getting all my household into one 26 foot space. The trailer was packed solid; floor to ceiling, side to side. This included my 3 bed, 2 bath house plus our 13 by 16 foot craft room and office plus shop and peddle boat. They arrived on time and were fully prepared to do all that was in our contract.

The unloading crew also arrived at the appointed time and were very friendly, efficient and careful with our goods.

Because we were out of the service area for ABF to deliver the trailer, a separate contractor delivered it. The driver was very professional and we were very satisfied with his business as well. In their advertising, ABF says that you put on the lock and take it off at your destination. Be aware that if you use a ramp, it is maintained locally, so they will need to unload it prior to hauling your goods to the destination terminal. We had some concerns but were assured that ABF keeps the trailer locked with their lock until it arrives at your destination. So, we locked it at our house and they had to cut off the lock at the local terminal to take off the ramp. Upon opening the trailer at our destination, we found that everything was as we left it in Sacramento. We had no missing items.

On arrival, we had only one broken $20 pole lamp and one scuff on our couch. There was no other significant damage to anything. I had no need to file any damage claim. They were awesome.

Thank you Moving Staffers,

Greg Lake

We were referred to Moving Staffers by ABF UPack, who contracts them for the actual moving in and out of apartments. I was transferred internally from ABF to Upack and provided them with all the necessary information. I was quoted what seemed like a relatively high cost - 1306 to move our 1-bedroom apartment on top of the 1800 cost of the space we were leasing in the trailer from ABF. After receiving some bizarre emails about how they were a Christ-centered business, I assumed that I was paying for the comfort of not being cheated. Imagine my surprise when a week after my move I saw a charge to my credit card for an additional $102.66. When I contested the charge, I was told that when I initialed the receipt of our goods, I had also signed off on a 1-hour "waiting fee." Strange since ABF and Moving Staffers have to work together that I am penalized for ABF being late. So much for being a Christ-Centered business.

What a bunch of lying cheats! I wish I had read the reviews before I agreed to this service! They advertise that they will provide movers. WHAT A JOKE! I was very clear with the employees that I was seeking to book and economical move for my mother (who is not a "young" woman) and that she did not want people packing for her, but needed help breaking down furniture and loading the truck.

I was assured that their movers would be able to help with this service. What turned up was two kids with no moving experiance, no tools, nothing! My mother was left to breakdown her own furniture (not an easy task at her age!) and to direct all the moving and do much of it herself!!!

When I called to complain, I was told they had not "mislead" me and accused of lying!!! Don't believe thier claims of being a Christian company, there's nothing Christan about how they do business or treat their customers!

I wished I had looked at these reviews before I used Moving Staffers and John Metro Movers in Desplaines, IL. ( they work together) I can not believe that this company can stay in business this long.

Their website is all lies, they damaged my furniture so badly that I have to throw most of it away. I had watched them as they were packing the truck the first couple of hours, but of course the moment I turned my back the rest of my furniture was just thrown on the truck and I did not see this until I had arrived out of state. Now they will not return any of my calls. They use caller ID to avoid answering my complaints.

If anyone read these reviews please take it to heart because I don't normally take the time to write reviews but this company is totally a ripoff.

Please, please spread the word.

Moving Staffers is a hard company to get a hold of. Every time I call them, they put me on hold for hours or require me to call back. They are inconvenient to talk to and expensive. They quoted me for $800 and I found the same services online with no middle man. Additionally, when I called to tell the company that I did not agree to their terms, they said that I had already agreed to them and my order was already complete. This was contrary to the e-mail they sent me which stated that my order was incomplete. I feel like I have gotten the run around with this company and will NEVER use them.

Check this out  http://www.ripoffreport.com/reports/0/261/ripo ff0261418.htm

Moving staffers does what you can do in five minutes with the Yellow Pages but they charge you $135 per load or unload for it. They call it a "deposit" but in fact it is a "commission". Invariably the movers will ask for more money than Moving Staffers tells you they will, but the real problem here is that when you pay a "deposit" you expect to then pay a "balance" not the entire cost in full.

This is really shady business.

I used to work for them - There model is simple - Get a call for help - get a mover from the internet yellowpages charge customer for nothing really - My understanding they don't check insurance or license's - Steve Deay and Mark Conrad have not even been in the industry for a total combined 2years - Good luck to this (My Opinion) failing model.

Moving Staffers brokered shady movers who stole my Ritalin prescription medications. In addition, I had to pay the movers $50 in "fuel costs." Moving Staffers had already approved the extra charges but never told me. All in all, you are MUCH better off hiring local help. As two Budget Truck service managers said, "You paid to get ripped off." That's how you will feel if you hire these mutts.

Shafted - Budget Truck told me about these guys - they don't stand up for their cusotmers. I have claims and tried to purchase insurance as I was informed I could - Last minute I find out that I was unable to purchase the insurance I requested. Now I have 14 broken items and Moving Staffers won't return my call December 9, 2005

No help with anything - claim they are not responsible for provider claims or overcharges. Very unprofessional outfit.

Moving Staffers coordinates the hiring of smaller local providers, so I would think that quality of service could vary. We hired ACF Services in Troy MI through Moving Staffers. ACF moved us from MI to NC with no breakage, on close to the original schedule. Everyone was very courteous. The drivers knew their stuff. The moving men worked quickly and conscientiously, and were careful with breakables. They were all very flexible about schedule changes and late hours. Very nice guys. Their supervisor was a good salesman, but inattentive to detail and not sufficiently field-experienced to lead or do the work well. Inattentive to detail means: (1) telling the drivers the wrong destination; (2) failing to pass to the drivers either the map or mapquest directions I provided to him; (3) failing to discuss or plan for truck weight limits with us in the beginning, even though we told him we had a lot of books; (4) measuring instead of weighing the boxes placed on the truck; and some other administrative things -- for example, none of the receipts carried ACF's company name or address, which I will need to get reimbursed. Anyway -- he was a nice guy too, but not well fitted for the role he assumed on this job. They should make him stay in the office. The bottom line is that I appreciated the ACF crew's help at a critical time -- but no one ever does a job the way you would do it yourself. The final result of adopting the ACF moving plan instead of asking them to follow ours was that 30 boxes of books and a cedar chest had to come off an overweight truck at the last minute (still in a MI storage locker); and the job was significantly more expensive than anticipated. So for next time, we're leaning toward those pack-it-yourself pods.

Excellent service provider! On-time, polite and efficient..moved into Public Storage on June 3rd and have re-hired this Company to staff the move into my new home on August 8th. In fact, the office personnel were very accommodating relative to changes in my move schedules! I would recommend this Company to friends and colleagues without a doubt!

MOVING STAFFERS ARE CROOKS! I hired 4 movers staffers to get help loading a 24 foot truck with boxes, and shelving. This was done on-line at their website which states that my credit card would be charged $110.00 in advance and that I would need to pay the moving crew in cash the balance of $396.00. MY credit card statement arrived with a charge of $170.00!! PLUS, the moving crew demanded that I pay them an additional $499.00 in cash!! These people are SCAM artists. I would NEVER use them again, under any circumstances. Don't be fooled by the Bull SHi-!

UPDATE TO LAST POSTING - RESPONSE TO Pop1946 Hmmmm, let me see...my original posting hypothesized that at least some of the positive postings for Moving Staffers in here were planted by biased parties. You are a developer who is being paid by Moving Staffers - that kind of supports my hypothesis, doesn't it? If I understand this forum correctly it is reserved for prospective & past customers, and various other credible parties who can render an objective opinion - you clearly do not fall into this category, and thus your rating is even more meaningless than a planted posting (if any do in fact exist) and only pointlessly skews this valuable resource in a blatantly self-serving manner. Since you purport to be an expert on the matter, can you supply us with hard data on the claims and customer satisfaction ratios for Moving Staffers? Mr. Mendoza (see posting below) claims a 98% customer satisfaction rating - what data is that claim based on? Or is it just a generic ballpark figure thrown out by an emotionally-charged, biased party who just got yelled at by an irate customer? In general, your posting attacks me and not the issue. I am just an individual who was evaluating moving options, and I do not see anything magical about doing some basic screening and making phone calls to moving companies - if one is ready to spend thousands on a move, that seems a small task. You say that Moving Staffers services thousands of customers. In what time frame is that? A month? A year? McDonalds serves millions of hamburgers each day, each one as greasy and miserable for you as the next. Let's talk quality, then. You say that the moving companies referred by Moving Staffers are rated - I could find no evidence of that online and still can't. Can you point me to this ratings index? Regardless, there is another, perhaps more germaine, point to consider when talking ratings: if Moving Staffers has screened great moving companies out there, all 5-star, it matters little if Moving Staffers sits in the middle and provides inadequate service, wouldn't you agree? You could have Hercules and Zeus doing your move, but if there is a problem, and the middleman is inefficient, it thus creates a bad situation (which was my original point - why not go find your own great mover and remove the middle layer?). What exactly is the screening process? My understanding is that Moving Staffers simply refers jobs to independent moving companies. Am I missing something? You talk about speed. How long does it take to call a screened agent? It may take a few minutes to screen a mover (1 time), and perhaps you can monitor your history with each mover over time, but, really: what does speed have to do with this? If you are referring to the speed of the move itself, that matters little if the job is done poorly. That said, let's leave speed to the little mouse in the cartoon, then, and focus on how customers, prospects and sub-contractors feel about the subject. On that latter point, what would happen if one were to pick up the phone and start randomly calling moving companies around the country and ask them if they knew about Moving Staffers? Have you done this? In this very forum alone there is a posting from pissedatstaffers (see below) - one of their own moving company sub-contractors so pissed at them he blasts them in his post for non-payment, and recants only after he has apparently been given hush money. If a company treats its own partners that way - partners they need to rely on daily to run their business - how should one believe they will treat a distressed customer they will likely never hear from again? I am keenly aware that our world is not a perfect one, but the purpose of a forum such as this, in part at least, is to measure how a company handles the inevitable mishaps. The evidence I have in this regard is hardly favorable. Perhaps these are isolated data points - that may very well be the case. Moving Staffers may be the greatest thing since sliced bread, but my data suggested otherwise, and thus I voiced my opinion (which is this purpose of this forum), and if a legitimate customer or contractor or other credible party wishes to counterpoint my comments, the door is open for them to do so. In closing I ask again: have you randomly called any moving companies (or customers) out there yourself, or are you relying on these fabled ratings you speak of to make your claims, which by virtue of your own posting, we have already established can be easily doctored by self-interested parties? The data I have led me conclusively, like others, to take a non-favorable stance on Moving Staffers. Your posting has done nothing but add credence to my initial point, as well as to raise valid additional points, and thus my 1-star rating stands.

JSteele... I am VERY familar with Moving Staffers process since we're (our Co.) the partner that wrote the engine that they use to facilitate the moves. If you think you personally can do a regional, let alone a national move (load,unload,pack) with the speed, accuracy and assurance of a good moving 'crew' feel free to try. Moving Staffers has hundreds of moving crews that are screened and rated. Is it a perfect system.. no... but how could anyone possibly manage hundreds of crews and thousands of moves with 100% assurance.. there's no company that could nor a 100% guaranteeed process to do that. for example if a mover does 85 PERFECT moves and then a primary workcrew manager gets ill and someone else fills in for them how can anyone assure that person will be as capable as the primary...? What is the option? Don't send the crew? That doesn't work for myriad reasons.. So do they asdd value? We certainly think so and so do the 'key' industry players who have been working with their team for years..

well i do agree with dan cunningham they do screen all movers they have but he can not controll after he screens the companies that he uses who the company hires sometimes when they screen companies and they show that they are good and then the company that they screen hires crappy people he can not help that he does do all at his power to send the best movers to help. I have delt with moving staffers on SEVERAL move jobs and i have delt with so many customers that used moving staffers and they have allways been pleased. and about the deposits they do state that it is a non refundable payment and about the non english speaking people i can state that they do require that all movers must speak english fluent. and if dan cunningham knew tha a company was sending non english speaking movers he would pull them off their list in a new york second. cause that is in his contracts when movers sign up with them... i know i would recommend them to anyone!

I used Moving Staffers for a move in Dec 2004. The movers did not show up at all on my scheduled move day. The local company kept telling me that they would show up until 5pm, when the admitted they could not come. I actually had to reschedule and re-do the entire move - including another truck rental. The entire day of the original move, I was calling Moving Staffers and nobody answered the phone. I eventually spoke to Dan Cunningham, the owner of the company. His excuse was that Moving Staffers is simply a consultant and can't be held accountable for the local movers they recommend. So, you are essentially paying for them to find you a local mover - if anything goes wrong you can't expect any help at all. I eventually reached an agreement with Dan that was less than satisfactory to me, but I was going to let it go. However, he then backed out of that agreement and left me with their full charges. I would recognize that if Moving Staffers sends a good local mover, you will have a good experience. However, expect no help if there are problems. My advice - get a recommendation from a friend or use the yellow pages. Save yourself $100 or more. Additional note: the user TomA is in fact the owner/operator of Moving Staffers. He sent me the following note via personal message: CBAIR3'S PERSONAL MAIL BOX Showing messages 1-1 of 1 1. TomA on 2/27/2005 12:00:00 AM, wrote: Subject: Posting Contact me at ***@movingstaffers.com -[ We have great providers NATIONWIDE - Your situation was different than what you explained -[ I do not like bad press and would like to get this taken care of if possible. I would consider it likely that other positive reviews here are fixed.

THIS IS AN UPDATE....EVERYONE PLEASE READ. The message posted from pissedatstaffers is also from me and the login sign up acted like it tid not take and it posted the message anyways........... anyways i owe moving staffers an apology my problem was a lack of communications and wrong sources that was mis leading other people. i have done a lot of work for moving staffers and found thru my researching that moving staffers is the company that got screwed by the contracting customers that we served they was giving moving staffers the run around and trying to NOT PAY moving staffers for our labor.. it took moving staffers longer than i expected to pay us for our services but they fought tooth and nail for us and i did not relize what they did to help us out i checked my deposits after i posted that hate pissed message and seen that movingstaffers collected and covered their debts with us. so all i have to say to everyone I OWE A BIG I AM SORRY i was pissed at them for no reason that there was a big mis communication with them on my end so dan cunningham thanks for what you done for us ! AND WILL RECOMMEND ANYONE TO YOU IN THE FUTURE!

moving staffers was a good company at first. we are a moving company that does work for movingstaffers when you call to get help we was one company that moving staffers would call. we did plenty of jobs for them and they sent us on a multi thousand dollar contract we went done the job i had 11 employees working for 2 weeks for 7 days a week 12 hours a day on this contract and moving staffers refuses to pay us for our labor they always comming up with excuses for not paying! TILL I SEE MY MONEY! I WILL BE VOICING MY OPINION! I have talked to other movers that has went to HTTP://GETMOVINGHELP.TRIPOD.COM

I used moving staffers in December of 2004.The crew did not show up for the move in and I had to hire others the next day. I still have not recieved a credit for my deposit.

Did a load in Dallas, TX and we Unloaded in San Jose, CA -Great team of movers in both locations. Worked hard and got the job done in less than three hours on both side. GOOD JOB Moving Staffers.

Movingstaffers ran my credit card and overcharged me $400 two days before my actual move. They didn't send me a charge receipt of ANY documentation about my move and will not return my phone calls.

moving staffers claimed to have pro's. we had one agitated kid with 2 non english speaking helpers he pickedup at home depots parking lot .they gauged our mahagony floor. loaded garbage on the truck, broke our tv armoire,designer lamp and dumped my husbands antique watch makers bench and antique safe behind bushes and forgot to load our bed frames! that cost us $890. of course the english speaking kid tried to get $1500. out of me

I used Moving Staffers to unload after thanksgiving...after a long night of driving the last thing i wanted to do was break my back (again) unloading a 26' truck with heavy furniture and appliances!! Having moved many times I've learned that 'full service' movers are too expensive and simply renting a truck is too taxing on me and whatever friends/relatives I can con into helping me. This service bridges that gap perfectly...no one is going to jack-up the prices at the last minute with the threat of hijacking MY stuff on THEIR truck! My experience was extremely positive from the first time I called to get pricing (I spoke to a very friendly woman in Florida) until I paid the movers with a healthy tip for each of them. I was so greatful for this service and impressed with this company that I googled them to see if they were publicly traded. I was so surprised to see a flood of posts on this and other sites from what looks like an unhappy vendor that I felt compelled to put in my 2 cents. I will use Moving Staffers again and will recommend them to anyone that cares to ask me...

Good movers - made a stressful day easier.

I SEE A LOT OF PEOPLE RATE MOVINGSTAFFERS FOR THE SORRY WORK THE PEOPLE THAT SHOWED UP TO THEIR HOME DID. moving staffers has fired a lot of bad movers and has screened new movers more carefull and they have great service! they done a lot of house cleaning and some of their new companies they send out to your homes is the best! they showed up to my home on time and i figured it would take me 12 hours to pack and load my home and they had me done in 4 hours! great work guys!

Response to below rating, Mr. Mendoza. Customer proceeded to yell at Moving Staffers Movers when they showed up at 10am (Within there 9-11am window). Then customer got extremely irate after movers explained they were there within the customer window. Customer stated she did not have payment method with her for her move and due to the 2 issues (Irate Customer, Non Payment) Movers informed the customer they could not service her. Customer called myself Mr. Mendoza and proceeded to curse at me. Customers mother called me to apologize for the inconvinience, and actions of her daughter. Moving Staffers has 98% Customer Satisfaction. Very excellent Satisfaction Ratings.

1. The movers were late showing up. 2. They demanded an all cash payment and could not tell me how long it would take to move my stuff. 3. The company was rude and Stephin Mendoza screamed at me when I called to complain that the procedures were not explained to me properly. 4. The movers left without telling me they were leaving. 5. I was still charged the deposit fee.

Great company - Great Idea - Did a fantastic job loading our containers

I got stood up by 2 different companies for my move. I was moving on a Tuesday, so my friends all had convenient excuses. I called these guys on Monday afternoon as a last ditch effort to help - they had 3 guys there the next morning at 8am and they had the job done in 3 hours (one house to another across town) for $399. The movers who stood me up were all quoting $500+. Mark in their customer support center took great care of me! 2 thumbs way up!

Moving people were outstanding in loading the move in MN...took little over 3 hrs and they did an exception job Bruce C

Great Moving Experience - Did the search and just like any other company I searched there was some bad info out there - I suppose when you do over 3000 moves a month you can't please everyone - I would use them again and again!

I made an appointment with them on short notice, which was cool. However, when the time came for them to be there they weren't. Apparently their car broke down and they didn't have a backup crew available. I know it isn't their fault, but how about something like If you move again we'll give you a 10% discount. Nope. All I got was a Sorry.

These guys are unbelievably bad!! Do an internet search before using a moving company please - I wish I had: there are serious complaints about this company all over the web.

Great Customer Service - Had alot of changes going all at one time - Changed my unload date 3 times - They reacted with this response (NO PROBLEM) Good Experience!

Only god gets a 5 - Recommended to all who find these strapping lads - Good head on their shoulders - Derek is a wonderful mover - Really knew what he was doing!

Good Movers - Knew what they were doing! Padded everything and loaded it tightly - Got to our new home no damage at all!

Where do they get these guys? I knew how to pack my stuff better than they did, but I thought for once, I'd splurge and get someone else to do the job for me, but I might as well have saved my money because it cost me more to fix the damage they did to my items.

We used them to load in Los Angeles and Unload in Phoenix - Great crew at both ends - Minor scratch on headboard but we purchased the additional insurance and it was fixed within 21 days of move! Gotta say they did an overall great job! Great Idea!

Great movers, on time and professional. Not sure what these ladies are talking about. They handled all my items with care.

They misinformed their movers--told them there was 1 instead of 5 containerss to fill, told them they would be moving art and antiques instead of refridgerators, and an entire household worth of goods. THEN I told them we had furniture on the second floor that needsed to be taken out through a 2nd story window, told them they really needed to come out and look, but NO thye knew better. Turns out they didn't and left us hanging for THREE Days which put us in hot water with everyone and thme in hot water with us. DON'T USE MOVING STAFFERS, THEY ARE UNDEPENDABLE AND UNPORPFESSIONAL.

Unprofessional, two and a half hours late, left without finishing the job, didn't leave a copy of the contract, and they produced a fake contract with our signatures declaring that they stayed over their time limit, after which they took an unauthorized payment of $100 from my bank account! Beware of Moving Staffers. For full story, visit: http://www.geocities.com/brandy_lien/movingstaffers _sucks.html