I hope they service this plotter. It was supposed to be refurbished by a HP Factory Certified Tech, but it obviously wasn't even looked at. The belt that moves the carriages is heavily worn and has tears which is preventing it from working at all. Trying to contact their answering service but they are 'on vacation'. So much for 24 hour support that is advertised on their web page.

Their website is plotter4u.com. Ill update this this with progress if there is any.

I actually got my plotter, but it was not functional. I was referred to Greg, their "tech support" guy, but he could do nothing. I was told by Robert Coffy that they would be sending out a new machine. Never happened. Contacted a Lynn Jones in their office, no help. This whole process happened over an eight month period. Obviously a con. If anyone is thinking about buying from them, don't.

What a joke!

I did get the plotter, but that was it.

After 2 months of e-mail correspondence i finally received some paper.

I never got the ink or cables that are clearly promosed on his website.

Don't let the professional looking website fool you. This is a one horse operation, and the horse needs to be put down!

ROBERT COFFY OWNS RBT INTERNATIONAL KNOWN AS PLOTTER 4 U. DO NOT ORDER ANYTHING FROM THIS COMPANY. WE ORDERED A PLOTTER AND NEVER GOT IT. WHEN WE ASKED FOR OUR MONEY BACK HE REFUSED. ROBERT COFFY IS A CON MAN. HE CONS THROUGH PLOTTER 4 U. WATCH OUT DO NOT ORDER FROM THIS COMPANY