Wonderful care! Our 12 year old dog started bleeding profusely when he urinated on a Saturday evening after our vet had closed. The care we were given was very compassionate. All options were explained to us and we were quoted before any further test or care was given. We had a wide spectrum of things that could be wrong. After testing, we were lucky enough to take our dog home with some medications. Dr. Jordan was very caring and told me when she would be in and to call her with questions. The last words as we happily took our dog home were call us with any concerns. When I contacted our personal vet on Monday, he already had the paperwork from the clinic. That made me feel even better.
Yes, expensive. But we knew the cost. Emergency care is always more expensive then regular care.
The office cat Max helped our son feel better while waitng for our dog.

My own experience was with a Pekingese that was experiencing some sort of pain. We had always thought back pain, and after an atypical x-ray was referred to this clinic. I must say that the vet who saw us was very thorough and gentle in his examination, and advised us of the options available should it indeed prove to be her back. Surgery would have been in the $3000 range which of course we wanted to avoid if possible. However, the Vet in question would not do it as the symptoms exhibited did not, in his mind, quite add up to it being a back problem. After a couple of rounds of meds, strict "bed rest" (crate) and much coddling for a couple of months the symptoms totally subsided.

"If you can do no good, then do no harm."

We rescue cats and have taken four different pets to this clinic. I'm sorry to read that other people have had bad experiences there, but we have found the employees to be caring and compassionate and the vet care outstanding. Expensive, yes, but that is the nature of emergency care.

Two of our visits ended sadly - the cats were terminal and we chose to end their suffering, but we were offered options that would have extended their life a bit and were given the choice. The staff was wonderfully sympathetic and caring. During the other two visits, our cats were given outstanding care and recovered fully. Both humans and felines were treated with respect and gentleness.

I hope the reader will never have cause to take an animal companion to any emergency clinic, but it is comforting to know these professionals are available. I recommend the Emergency and Specialty Animal Medical Center without hesitation.

AVOID THIS EMERGENCY ANIMAL HOSPITAL IN BIRMINGHAM, YOUR PET IS IN DANGER!!!!

I have to say, This animal Clinic is Poor, and there level of care is Horrible, There Staff is Rude, and They Killed my Dog.

I did not even get to see my Dog in the final hours because of there employee Gina (Jeana) who was at the front desk, she did not allow us to see or even give us an update on our dog due to visiting hours, we even asked to speak to a Dr, and she stated that they were busy and that they would call us. With in that hour our Dog died, and she clearly is to blame.

We have wrote several letters to the administration of the Hospital, only to find there only concern is the bill, clearly I will never take my animals there, they are rude, and I am certain by the way they cared for us and our baby, that I am certain that this must be a standard for which they practice Emergency Veterinary Medicine in Birmingham Alabama.

I have again tried to call there doctors, and no one is willing to even take time to discuss this with me, this proves with out a shadow of a doubt that they are trying to cover something up. Gina (Heavy set lady at the Front Desk) needs to fired, she is the Catalyst in that Clinic!

We are personally not done with this case as we are going to file suit against this practice for damages! Clearly they should be compassionate. Our regular vet that we deal with also believes that our story is valid, and we should move forward in seeking damages!

My animal was given a wrong diagnosis and cost me almost $400 for one visit.I found out that the vets there work on commission!!

They can't diagnose animals correctly. Although refeerral animal hospital, they killed my pet through ignorance!