Boost mobile is the worst service ever!!!!!! what the heck???? i have to wait ten minutes to freakin download or send a text message!!!!ALL OTHER COMPANIES DON NOT DOWNLOAD MESSAGES!!!!boost mobile is the only one! I constantly drop calls!!!! i also can never get good service wherever i go. I live in Atlanta,Ga and honestly i would have my previous service with metro pcs that this crap!it was the same cost of an unlimited plan!$50 a month!!!!in fact metro pcs is goin down to almost $30. Not to mention boost mobile has a very poor selection of phones! My phone is soo big and ugly! and I cant find any good full texting keyboard phones with boost either!just don't even bother with boost!!

I have had my phone about a month, I was with Cricket thought Boost would be about the same or better. I was going to be heading out of town and needed to have a phone I could count on. I am going to terminate my Boost and go back to Cricket. I use my phone way to much to be on a watch your minutes plan. I have missed several important work related calls and text with Boost and have not been able to get any assistance from Boost in fixing the problems. Even Cricket as bad as they are, and they are, is not this bad. If Boost cares about customer service they hide it well. Fred

WORST SERVICE I'VE EVER SEEN. HAD OVER 80% DROPPED CALLS IN LESS THAN A WEEK. CALLED A SERVICE REP THAT COULD CARE LESS AND WAS TOLD TO JUST LET MY MINUTES EXPIRE AND THEN GO SOMEWHERE ELSE. HAVE NEVER DEALT WITH ANYONE THAT COULD CARE LESS ABOUT CUSTOMER SATISFACTION. TWO PAPER CUPS AND A LONG STRING ARE BETTER THAN BOOST.

RON TRAMMELL
CALDWELL, TEXAS

Boost Mobile is the most fraudulent company I have ever had the displeasure of doing business with , what good is an unlimited service that only sometimes works ? as others have mentioned text is the worst issue 50 % of my out going text never reach the other party , I receive ZERO incoming text if anything is attached like a photo , some incoming calls either go to voice mail or tell the caller I'm out of the area when I am not. There customer service is basically NON existent , I finally talked with a rep. who blamed Motorola (who in turn blamed Boost), he said he would help and call me back the next day ? he did not and now screens his call and well not return my messages.
So far I have filed Fraud complaints with three district attorneys and the FBI and would love to be involved with a class action lawsuit, this company and there parent company Sprint Mobile need to quit riping off the American public with Zero consequences.
Its cheaper to pay a penalty for early termination of another carrier then use Boost becuase of the no contracts like I did.

Cal

Boost Mobile Pay As You Go:

This is the only Boost Mobile service I have ever used and I'm 100% satisfied with it. I don't use my cell phone that often and buying a plan other than that one would not be worth it for me. I only spend about $10. every three months. The walkie talkie feature works great, I encounter glitches (poor quality connection; disconnection; etc.) maybe 10% of the time, if that. It's the same when I use the phone service. I hardly ever use text and email but when I have they both worked great. It's been months since I've done any downloading but when I did I had a 98% success rate.

I highly recommend Boost Mobile Pay As You Go.

I 44 Years old signed t-mobile me and my brother receive bill 929 .00 from oct nov had do you like that and said we went over our minutes and did nothing to help us.. when you have 1200 bill including 200 charge shutting the phone.. so how the other company like boost mobile and have same bill 50 that we can afford don't go to collection agency and a recession no jobs out there people be smart don't use tmobile they really suck!!!!!!!!

NEVER EVER buy boost mobile!!!!!!!!!! My parents bought me the i465 as a phone because both of them had their phone bills payed buy their jobs, so we had no family plan. They thought they were getting a good deal. Hell, were they wrong! My phone took days to send messages and couldn't download messages sent to it. My phone would never ring when someone called me, I would just get a voicemail hours after they left me it. I didn't get service in places any other carrier got full bars, and calls would often be dropped in the middle of a conversation. I finally convinced my parents to get me verizon for christmas. They wanted me to keep boost until christmas tho so I would be able to get in contact with them. I told them that no phone is better than boost and I, a teenage guy who probably sends 150 texts a day, that i could live without a phone for 5 weeks if it meant not seeing boost mobile anymore, even tho they already payed my bill for the month. I would give boost a negative star rating if i could. By the way all the five star reviews are put there by boost. FUCK YOU BOOST MOBILE!!!!!!!!!!!!!!! YOUR SERVICE IS SHIT!!!!!!!!!!!!!!!

First and foremost, any wireless company that offers unlimited minutes, text and internet for 50$ a month, most definitely will have some decreased features that you would not experience with a larger carrier. Boost Mobile has its good qualities and then it's list of annoying issues. However its 50$ a month, and it does what I need it to do. I had phone bills over 400$ and higher with other carriers such as, "more bars", "stay connected" and "Katherine Zeta Jones Smoker Voice Spokesmodel" service providers. So I did my research and I am satisfied with my service for 50$ a month.
Here's why.....
1. Remember when you first get your phone that it will take 72 hours for the features and service to fully adjust-IDEN phones are not like CDMA phones-the service is outdated and for 50$ deal with it.
2. Remember that signals can jump from full strenght to no service at all if you move around inside a house or apartment, especially if you live in a wooded area with lots of trees. When you are out on the road or in a public area there will be plenty of service strength. The Key to remember 50$ a month-thats just how it f87king is.
3. Text are the one issue that urkes my nerves, but i've found that if you set your text settings to automated download, that it doesn't take as long to download messages. I have decided that if I don't get a text that someone sent then they should have picked up the damn phone and called me personally. Text don't show emotion-I hate having to pamper my words so that the reciever doesn't think I'm being rude, or abrupt or WTF ever. Also, remember this network was orginally made for walkie talkie and not continuous voice data usage. I drop calls here and there sometimes, or the phone just shuts off while I'm talking with a charged battery. IT'S 50$ A MONTH-CALL BACK BITCH'S! I haven't used my walkie talkie yet-I could care less about that shit.
4. The internet browser that is standard on the boost phones is shit sticks and poodle drip-from the get go don't even frustrate yourself with that feature. I have internet on my Boost phone which is an I9 Motorola and its faster than my Roadrunner on my Laptop. NO LIE! There is a browser called
Opera Mini-which if you go to www.booststuff.com, and click on Opera it will lead you through the steps to download the program to your personal computer, then attach it to a program that will send it directly to your IDEN (your phone number) you can easily retrieve this program by going your Java Apps icon (it's a little pink offset triangle). Just follow the directions on Booststuff. Fastest browser on any cell phone carrier gauranteed.
5. Remember that it's a prepaid service and if you wanna save cash (which I have saved a shit load) over the last 6 months then you have to accept that you aren't going to have Japanese Integrated Digital Direct Voice & Data Concepts at work with this phone. It's an old outdated service that has been tweeked enough to satisfy anyone who doesn't expect more than 50$ and some tax a month for no peak/off peak minutes, plan guidelines or outstanding customer service-I mean damn I'm not on the BBB Patrol Wagon when I know I'm buying a prepaid phone service.
6. Lastly-If you have a brain and understand how this old timer works then you'll be okay with Boost and you'll save some money. If you are on an image kick, and need the most uptodate mishaped dual flip action with podcast asian pocket rocket then stay the hell away from Boost. Like I said, I was torn between a 3 and 2 for service rating but I think they definitely get a 2 Star because regardless of the problems with the service, better services such as phone insurance, stronger tower strength in Metro areas and phones that possibly are more appealing is an easy 3 way plan for Boost to change alot of the negative feed that is circulating-

FOR 50$ BUCKS A MONTH-I PROBABLY TALK 2000 MINUTES, SEND 100O TEXT AND SPEND 3 HOURS OR MORE A DAY SURFING THE WEB, CHECKING EMAIL, GOOGLE SEARCHING, CHATTING AND KEEPING AN EYE ON MY BANK ACCOUNT BY HAVING BOOST MOBILE. CHING CHING!

Ok, this is how it is...
Boost is actually owned by Sprint PCS. Remember Nextel? They own them too. Back in the day, everyone I ever knew to have a Nextel phone used the walkie-talkie about 90% of the time (with other Nextel users of course) because the voice part hardly ever worked. Years ago, Motorola had the idea of adding cell phone service to their walkie-talkies and manufactured phones exclusively for Nextel that were all prefixed with the letter "i" (eye) which stands for the iDen network. Nextel marketing was targeted at Business *not* Personal for the simple reason that you could sell the walkie-talkie idea as a quick way to communicate with your emplyee fleet. Just remember the commercials... For the love of God, avoid any Boost Mobile phone with a prefix of "i" as you will most likely be miserable. Unless of course, you really want a walkie-talkie, not a phone. There are other phones like the W385 phone that uses the Sprint PCS CDMA service. You will receive similar service as you would with a Sprint PCS phone. I worked at the Nextel office in Ft Lauderdale in new dealer training. Other than the fact I worked with a gorgeous girl with big boobs, I am glad I moved on...

I am very suspicious of the 5 star ratings. The fact that the vast majority of ratings are either 1s or 5s with almost no ratings in the 2-4 zone is the opposite of a normal statistical distribution. One would expect ratings in the mid-ranges by most people. I truly wonder how many of these 5 star ratings are by Boost employees, Boost friends and Boost family (e.g. 2rows 5 star review reads like an upload from the Boost customer service manual). I will be staying away from Boost, especially since I live on an island 3 miles offshore. I gave it one star because I have never been so suspicious of a set of reviews; in fact, I never wrote about this topic (reviews) in my life.

I live in Nebraska and the service is great an so is the price! I was with Cricket on the so called $45.00 plan but paying $70.00 ! Oops left at the $3.00 service charge by reps to pay my bill! $28.00 bucks ! Where is the $45.00 plan? Who is robbing me? Now Boost Mobile on 1615 Vinton Street? Hooked my up and the service is the bomb! I get service in a building where cricket customers have to step outside the building to get service! Smile, that stepping outside is going to hurt this winter! lol ! Manager at hyvee put me onto this service and I am not mad ! Only $50.00 bucks a month? I get everything I had with Cricket and than some without the everything cost. oh, I got the Motorola i9 and it is decent but you have to think about the fact I use to use a Blackberry. No, drops nothing its all good! Lol plus o'girl on Vinton is fine!

I recently switched from Verizon (My old phone died and I would have had to pay retail price for min. service) to Boost Mobile....I am thinking that this is a big mistake. I was pulled in to this shall we say "Scam" by the service rep. telling me I would have unlimited talk, text, picture msg, and internet for only $53! I thought...wow that is more than I am getting on my verizon plan. The biggest thing for me was the unlimited txt and pic msging as well as the unlimited talk time. I do not have home phone so using verizon as a prepaid service was using up a lot of my money just trying to keep minutes on my phone.

I get my "smart phone" home and I am geeked. However, I realize now that my phone is as one person put it a "dumb phone". Not only is my phone not very user friendly...I am unable to receive incoming picture msgs.

The camera on my phone sucks. I have two beautiful children and I love to take pictures of them. When I use my camera the picture are very pixelated.

The battery life on my phone is not the greatest either. When I was with Verizon my phones battery lasted for several days however I have hardly used my phone at all today ( mind you I got my phone home last night and charged it to a full battery) and now my battery is about dead. I am at a loss because I need to have a phone...I spent almost $200 trying to get make sure I had some sort of communication means. I am thinking that I wasted my money. Although I get unlimited everything on Boost Mobile I would rather have a phone that does what it is supposed to do all of the time ( verizon) and cost a little more than have the phone I have now which does not work as it is supposed to.

SAVE YOUR MONEY...DO NOT BUY BOOST MOBILE!

This service is just terrible. I canceled my accounts with At&t to change over to boost. Biggest mistake of my life. The phone is cheap and Im sure its just a step up from the original block phone. I live in downtown Phoenix so you would expect to have coverage. Think again, if i have one bar I consider that good. Trying to send or receive a text message truly requires an act of god. If I send a message it will just sit in my outbox for several hours, receiving or downloading a message will take between 30 minutes to 3 hours depends on how the service is feeling that day. Internet service is a joke, I dont even try using it. Customer service is everything but customer service. Just a bunch of idiots who have no idea what they are doing. They always tell you to do the same thing even if you have done it before 30 times and nothing has changed. "please reset your defaults, then do a master reset, while we update the system ... blah blah blah". I have filed complaints with the BBB, Attorney General and the FCC and I encourage everyone to do so. We are paying for a service that we are not receiving, its not fair and we shouldnt put up with this. At this point I am looking for a refund for the cost of the cheap phones plus everything that I have spent on this crappy service. Stay away from this company!!!!!!!!!!!

First off, there is 2 different Boost Moble services. You want Unlimited by Boost which is on the Sprint (CDMA) netowrk, and NOT Boost unlimited on the Nextel (Iden) network. In case you don't know, Sprint bought Nextel, then Boost. With Boost, you choose which network to go with. I had the Iden service, and had break up problems on calls, so I switched. Iden data is also really slow, close to dial up speed. CDMA is of course sreamin 3g! Problem is, Boost doesn't promo the CDMA service doesn't sell CDMA phones, and only OFFICIALY allows 3 phones with the KRZR being the best. . You have to buy a used phone from (Ebay is the best source) and get it activated. After that, you will be on Sprint's network. Support isn't too good, but since the same unlimited service under the Sprint brand is $100 a month!! I can deal with a bit slower support to save $50 a month, $600 a year!! I EVEN GOT THEM TO SWAP MY SERVICE TO A MOGUL!! Just start with one of the supported phones, then ask to switch. It may take a few tries to find a rep who is willing and of coarse they officially support other phones at all. Most reps will try, but they won't have the tech info they need. But have a pocket pc with talk qand data for $50.00 a month! I'll deal with it. If you feel you need more support, and a good price,go with t-mobile. I was happy with them, but switched to save money. They offered $49 talk only, data $15 more. That is only offered to long term customers. Problem is their data is really slow except fo a few 3g phones and really small 3g area.

I love Boost Mobil. I had been with cingular for years and when they switched to AT & T I had very poor service in my house. Most of the time I couldn't get signal. I think the key is to research before you buy. I read the reviews here and saw many "terrible" ratings, I also saw some really good ratings. I decided to take a chance.

I suggest you go to Radio Shack and have them check your area first. I live in Tucson and my coverage was good. Also, Radio Shack did everything for me and when I left my cell was good to go. I bought the I465 and I love it. Radio Shack told me I had 30 days to return the phone if I wasn't happy with the service. The 50.00 for the service I would have to absorb. I decided to give it a shot.

When I brought the phone home the test was inside the house. My boost phone had 5 bars and my AT & T had none. I was so excited. Ahhhhh it's the little things that get you going. :)

The texting seems to be ok. When you first buy you need to give it about 2 hours and then reboot the phone. I had a bunch of textes in the outbox and once I turn the phone off and then back on, all the textes when out. There are times that texting is slow, I knew that was an issue,
I was more interested in having service. I know they are working on the texting and adding servers.

I was so happy with the phone and service, the next day I went back to Radio Shack and bought another one for my daughter. We live in the same area and everything works great.

For those terrible reviews, I know the feeling. I went through it with AT & T and the customer service is horrible, like talking to robots, "our policy is"... However, I suggest that before you buy Boost or anyother mobil service you do some research to make sure they cover your area. Also, if you read some of the good reviews in here you will probably find some suggestions on how to resolve an issue. That is what I did and I didn't even have to call Boost customer service.

Every morning I look at my cell phone and have 5 bars, I get a big smile on my face. When I get a call I answer the phone with "yes! I'm in my living room and I got your call". I am very happy with Boost.

Boost Mobile has been nothing but trouble since I switched from Metro PCS. I've had multiple problems with not being able to make outgoing phone calls. I never know if my texts are being received or if my client's texts are making it to my inbox. Although tech support has been nice, they haven't been able to fix a problem in less than 2 hours. Regular customer service reps have been extremely sub-par and of no help whatsoever. I was also mis-lead to believe that I would have e-mail access through their service. Well, I can get on the web and get into my Gmail account, but can't actually reply to any of my emails! What good does it do to be able to see my emails but not respond or send new email messages?! Although Boost claims to have a larger service area than Metro, I have many more dropped calls and dead zones than I ever experienced with Metro. I'm going to switch back. I'd rather have a smaller service area and excellent service than a larger service area that I can't utilize due to lousy service, a bad phone, and pitiful customer support.

I ended up at this website to see how people reviewed this phone. I own the i465... everything about boost mobile is fucking TRASH!!!!!!! FUCK BOOST MOBILE THOSE SONS OF BITCH'S!!! I now know why there is a pig on the comericial. Because boost mobile is a big fat fucking PIG. Piece of shit mother fuckers!!!!! The customer service is a fucking joke, you have to go through all their little menus just to finaly find a way to talk to someone. I had to call them because i wasnt able to send texts... they would just wait in the outbox. I would send texts all day to later find that they were still siting in the outbox. Its a fucking joke! I probly called the customer support like about 8 times or more. Everytime there like "we'll refresh your device" this should fix the problem. Sometimes it does, sometimes it doesnt. and when it does fix... its fucking broke again before the end of the day!! i discovered the best way to fix this is just to turn your phone off and back on again... but this only works half the time. TIP dont call the support line off your boost mobile phone because they wont be able to fix it. If you dont have another phone like me your fucked until you hang out with someone or something. I havent had any droped calls yet.. that im aware i didnt know if it was my phone or their phone but yeah. However... ill randomly look at my phone and i notice it says there is a missed call. THE PHONE NEVER FUCKING RANG!!!! AT LEAST it tells me that someone tried to call... i dont know if ive ever missed a call and it didnt tell me. Boost mobile credited me $10 on my account... i had to ask for this. After my phone crashed like 4 more times i asked if i could be credited another $10 dollars and they told me that they could only do it once a month. WHAT A LOAD OF SHIT!!!!!!! FUCK!!!!! A customer care dude was telling me that they were having problems with their cell phone towers... this is a load of shit because just for shits and giggles i called the company back and got a different person on the phone and they didnt know anything about a tower being down. ThE dUDe fuCKING LIED!! I really dont know wtf is going on... but yeah i live in central wisconsin... but that doesnt really matter cuz boost mobile is a big smelly dildo!!!!! WITH POOP CRUST!

This is my first experience with a prepaid service. I have had Embarq and Suncom prior to this. Suncom was an absolute night mare. Dropped calls, no services ANYWHERE, etc. Embarq has been adequate but they are d/c their wireless service. I decided to go with Boost Mobile over the Virgin Mobile b/c I don't have a land line and use my cell phone as my primary phone. $50 a month seemed like a great deal, and the phone was only $50. Bought at Bestbuy which has the best return policy. You can return any cell phone wihtin 30 days if you have the receipt for any reason with no restocking fee. Anyway, I figured the most I would be out would be the $50 to try the plan. I was also going on a trip to Florida and thought it would be good to see for coverage.
I live in the rural East TN mountains where cell coverage is dicey anyway. I have excellent coverage with Boost Mobile. Have had the phone about a month and no dropped calls and good clarity. The only place that I do not have service is over a stretch of I-26 going into western north carolina. But NOBODY has coverage there. Anyway, had excellent coverage on the enitre trip to Florida. Service everywhere, including parts of rural North and Central Florida. It was wonderful and stress free for me.
I signed up for auto reboost this past Tuesday. I was immediately charged my monthly fee. My regular date for payment is the 30th of the month. When I got up this morning I found that an additional $50 had been removed from my account. Needless to say I freaked out and was worried about calling customer service b/c of the terrible things I have heard online. Well I called and was on hold for about 5 minutes, an average time. I spoke with the first CSR and explained what happened. She transferred me to the "an account specialist" and was on hold for another 3 minutes, average time. When I got the next CSR and explained what happened, she put me on hold. When she came back she apologized for what had happened and told me that she would immediately process my refund.This was at 10:00 am this morning. When I checked my checking account at 8:00 p.m. (same day), the refund had already been processed!!!! CSR'S were respectful and helpful. I highly recommend this company and their service.

I'm in New York City, and switch from MetroPCS to Boost recently. I've had Boost Mobile's service for 1 month... Will I keep it for 2 months? HELL NO!!

To everyone out there thinking of getting a Boost Phone: Follow my lead... trust me!!

I switched because I wanted an inexpensive phone with a QWERTY keyboard. Also, I didn't like the fact that MetroPCS' service is limited to very few areas in the USA. Since Boost was offering service at the same $50/month price as MetroPCS and (supposedly) had Nationwide coverage, I bought their i465 "smart phone." This phone has got to be the DUMBEST "smart" phone, I've ever used; in fact, it's "Dump Phone".

All in all, I agree with EVERYTHING "hawklette87" said about Boost Mobile, and I will not be tortured by this "Company" any longer.

I have had my phone for a total of 25 hours now and it was the biggest mistake I ever made. I should have never switched from MetroPCS. What they don't tell you when you sign up for service is that if you are getting texts from other service providers it can take up to 72 hours for this to be available. Texts come through, but take forever to "download." Why are they downloading in the first place? I've placed 2 calls to them so far and have gotten told first that it takes 24 hours and then that it takes 72.

Not to mention I don't even get service in my house. If I put it on the bed, about 3/4s of the way to the bottom, on a pillow I get three bars, but don't move it because it will display "no service." I was with Metro for over eight years and NEVER had these problems. I switched because the phones were cheaper and the plans the same price. Big mistake.

DO NOT switch your service. It will become a nightmare. My job depends on my phone and text messaging. I have no way to know if I have missed any important messages today.

Who is Boost Mobile??? I never heard of them until I got a letter confirming my enrollment in the auto re-boost payment service. The letter went on to explain that $50 will be charged to my visa and they gave me the visa's last four numbers. I don't even own a visa with thos numbers!!! I can't find a phone number anywhere on their website to call them. What the hell!?!?!

Reading the reviews makes me glad that I do not have their service!!

I absolutely hate Boost Mobile. For $50 a month they treat you like shit, the customer service is horrible, they dont have any kind of insurance for those expensive refurbished phones. Lawd forbid your phone messes up or it needs repair they tell you to send it to Motorola repair in Texas they keep it for damn near 3 weeks then send it back saying they wont fix it cause its due to physical damage. Besides that they wont give you the option of getting a loaner phone or replace the phone. I bought the Motorola I9 feel too bad to say how much I paid for it and after a week of having it, it stopped charging. I inquired about insurace when I got the phone and the arab said dont worry about it if something happens ur under manufacturers warranty. So if something happens to your phone you are fucked.... period. They have these wireless stores on every corner all with those foreigners behind a bullet proof glass cause they know they are rippin people off. The man told me to send the phone to repair and he knew they werent gonna fix it so when I did send it back and they said it was due to physical damage that voided out my warranty. How could I physically damage the phone just by pluggin it and unplugging it to charge, I didnt drop it there wasnt a scratch on it. They dont care about you or your problems with the phone or them all they want is ur $50 a month.

Omg.. there's almost no non-profane words that I can use to describe the service of Boost. I just filed a claim with the BBB (as should everyone else!) because the service they offer is HORRIFIC. I often can't get signal in my own apartment (depending on how the phone feels that day I guess) and customer service? LMFAO!!!! When I say a joke, I mean you laugh until you're at the point of contemplating murder! These people are complete idiots! They don't help with anything except re-boosting because they want your money, you're on hold for unbelievable amounts of time, your text messages never come through, or spend HOURS "downloading" only to then say that it couldn't be transported.. wtf does that even mean?? Calls sometimes don't come through and you don't figure it out until you get the voicemail 3 hours later (if you were lucky enough for the person to actually leave a message). I'm at my complete freaking wits end.. the message should be spread that this company, it's representatives, and its PRODUCTS are freaking crap!! I've had 2 phones with Boost, (i465 & i335) BOTH sucking royal balls. Don't know if I can say that, but it's the truth. STAY AWAY FROM BOOST! It's not even worth the $50 if you don't get the unlimited service you pay for!!

I think it's all about where you live and the coverage area. I love the Boost phone and use it for business and personal. I have the i465 and love it!! I have had both Nextel and Sprint phones and this Boost works far better than either one of those ever did and it's a third of the cost that I was paying for the others. No contract either. I don't like being forced into having a contract and have to pay a huge fee to have it cancelled. I'm sure there are problems with the service in places around the US, but here in Florida, I haven't a problem 1.

I left T-mobile to get this 50$ unlimited deal... Note to self, If it seems to good to be true, it IS..
I can hardly use my phone, My text messages sit in the outbox, unsent... I don't receive half of the text that people send me, I cant get picture messages. I have had this service for a month and I will NOT continue it. Don't waste your money with this crap... Nextel service is horrible. Boost Customer Service is a freaking JOKE... the people are so very rude and they have no clue what they are talking about and they will staight tell you that they dont know what to tell you.... you just want to scream it is so frustrating. Hope this helps

VICTOR WAS THE ONLY EMPLOYEE THAT HAD WANTED TO HELP ME OUT OF THE WHOLE COMPANY. EVEN THE SUPERVISORS DIDN'T WANT TO HELP ME ALL THEY WANTED TO DO WAS PATRONIZE ME AND THEN SAY THAT IF I CONTINUE TO RAISE MY VOICE (KEEP IN MIND THEY ARE MAKING ME YELL BY BEING RUDE FOR EXAMPLE: CALL ME A LIAR, LAUGHING AT ME, AND THEN TRYING TO INTERRUPT ME) THEY WERE NOT AND WILL NOT HELP ME BUT HANG UP HAHAHAHA THE SUPERVISORS HAD TOLD ME THIS! THIS SERVICE IS THE WORST SERVICE I HAVE EVER HAD. I HAD METRO AND I NEVER CALLED TO COMPLAIN TO THEM ....... BOOST HOWEVER, IT IS NEVER RIGHT I HAVE 30 OUT OF 100 PERCENT OF CALLS (I KNOW I KNOW HOW DO I KNOW THIS WELL, I PUT IT TO THE TEST AND I HAVE CALLED MY PHONE ON ANOTHER LINE AS I SAT NEXT TO IT ( NUMEROUS TIMES DIFFERENT LINES )AND LIKE I SAID OUT OF 100 I GET 30 CALLS) I NEVER GET ALL OF MY TEXT MESSAGES AND WHEN I DO FINALLY GET A MESSAGE THROUGH I CAN ONLY READ 50% PERCENT OF THEM THE OTHERS SAY THAT IT HAS AN TRANSPORT ERROR. YOU HAVE NO IDEA WHAT AN INCONVENIENCE THIS SERVICE IS I'D RATHER GO BACK TO VERIZON AND OVER PAY AND GET WHAT I WANT LIKE A PHONE SERVICE THAT LETS ME RECEIVE ALL MY CALLS MAKE ALL MY CALLS SEND ALL MY MESSAGES AND RECEIVE ALL MY MESSAGES THAN PAY 50$ FOR A SERVICE THAT IS RUDE AND DOSENT PROVIDE ALL THAT YOU ARE PAYING FOR I WOULD UNDERSTAND IF I GOT AT LEAST 50% OF CALLS AND MESSAGES INSTEAD OF HOPING I GET AT LEAST ONE A DAY......... PLEASE IF YOU ARE THINKING OF GETTING THIS DON'T . . . . .. . . . .. .. DON'T EVER GO WITH BOOST OR YOU ARE WASTING YOUR MONEY!

I feel like im being robbed without a gun!!! This service sucks and this is the last month that you will get my money!!!! Yeah, I thought $50 bucks for unlimited service was a great deal but it is not worth the headaches! Calls dropped daily and often, thats if I can get through and the phone isn't telling me that service is restricted or out of service area. Texts that I thought were sent are still waiting in the sent messages section and i have to resend most messages. Often I find a spot in my home that receives signals only to find out that that spot no longer works. Im losing new female friends or arguing , explaining my sucky service often. This is a mess and must be stopped. i bet channel 7 news would love to do a story on this scam!! I could go on and on about this awful service!!!!!

I was so excited at first to try this service out i mean only 50 bucks a month for unlimted everything sounds great right? But i should have known it was going to be nothing but problems within the first 15 min of having it accitivated, the texting IS HORRIBLE!!! Nothing BUT problems, most of the time it says "cannot send message" for no reason? Or you wont receive someones text til like an hour or even days later, when you send a text message only HALF of the messages you send the other person will get TERRIBLE reception, calls get dropped almost everytime your on the phone it seems like, basically to sum it up DO NOT waste your time and money on this service you will MOST DEFINETLY regret it! I just switched to Virgin Mobile and that service is AWESOME so far :)

Boost mobile committed theft and fraud. They withdrew money from my account after I had changed my payment method from automatic to manual. I even went back to my account right after changing it to check. Yes, it was changed to manual. I checked the next day to make sure. When I pulled my account up it said I was under the manual payment option. I changed my method to manual because I was changing cell providers and I didn't want my monthly plan to be charged again. But, you know what? When Boost Mobile got the request to switch my number over to my new provider, they waited a day to do it because they saw that my monthly plan was up the next day. They knew that since I would no longer be a Boost Mobile customer, it would A) be impossible for me to prove that I changed my account payments method and B) I would be exempt from any refund process. Boost Mobile stole from me! They withdrew money from my account without my permission. Not only is this unethical. It is illegal! Call it fraud or theft, either way it is shameful behavior. I am currently filing for a dispute with my bank. I ask everyone to boycott Boost Mobile. Boost Mobile steals from it's customers.

I have the $50 unlimited plan with an i465 phone and I live in the L.A. area.

Call Clarity - 5 consistently great clarity on all calls including speaker phone

Dropped calls - 5 I drive all day all over SoCal and haven't lost one yet

Texting - 5 haven't had one fail yet and all go through instantly

Data - 2 very slow due to the network but you should already know that

Push-to-Talk - 5 use it everyday with work and it is just as good as Nextel

Customer Service - 5 have had to contact them twice and they couldn't be faster or more polite and helpful

All in all, I've have been pleasantly surprised since i gave up my BB and my Sprint SE plan and migrated to Boost. Since most people here love it or hate with no in between, I'd have to conclude it is all about the coverage in your individual area. If you are in a strong area, you probably won't be disappointed a bit.

Mix in no contracts with reasonably priced phones and unlimited everything and you can't go wrong. One tip for the slow data stream is to d/l Opera Mini and LifeInPocket and your web experience will increase exponentially.

One other thing...if you want a BlackBerry or an iPhone with blazing speed then get one and pay the price. I'm happy about saving $1200 in the next two years over my previous BB plan. It's a good start to my European vacation next summer.

I hate boost!. I had them for a little over 24 hrs and returned the phone to target. Target was great! They gave me my money back for the phone with no problem. Boost would not return my $50.00 Even when the Target employee got on the phone and comfirmed the problems I was having! They expected me to activate several phone to made sure it was not the phones fault!! So, they expected me to eat the $50 and target several phone just so they didn't have to refund any money! So, out $50 and back with Verizon! They might a little more expensive but you can hear the person on the other end!

I got tried with sprint for thier charges for everything so i decided to go to boost mobile because i thought the $50.00 unlimited plan was cool. This is the third day of having boost mobile and i already feel like pulling the heir off my back. Im so fustrated with the service and i'm at the point of hitting the phone on the wall. The first day, the phone went off and upon calling customer service i was asked to put money on the phone...what%$#@?...why didn't they tell me that when i bought the phone and activated it with the help of customer service. Second day, the phone started loosing signal in my apartment. I had to stay in my bathroom to be able to make and receive calls. Third day, the signal became terrible. Just couldnt finish conversation with anyone. Later, the signal went off completely and hasnt been back since.
I have place the phone by all my windows and raised it up to the ceilings and every where in my apartment but still no good. If i were stranded in the wilderness or the african desert i can understand it but in my apartment, come on boost!
Boost is terrible! please don't make the same mistake.

its pretty bad... for a while i was looking for an alternative to cricket, something that would have unlimited with a nation plan, for cheap! boost offered all of that! but it has some issues... lets just say its a great deal for $50... but like everyones said before, you get what you pay for... bad phone quality, barley anyone could hear me, only when i was standing still... text messages have to download to send and receive, and my girlfriend for a period of time, didn't get any of the messages i sent, it said that they sent but she just didn't get them. also the picture messaging is a lie, i've sent pictures to many different people as a test run and none of them get the picture that i send... I have the clutch, the battery life sucks! its dead by 8 o clock and i've only used it, talk time added up, for about 45 min.... basically, get cricket, they have powerful coverage in their coverage zones, which are growing, but if you want nation wide coverage, then your gonna have to pay the big bucks....

Right off the bat! Boost Mobile sucks in every possible. The cell service and the customer service sucks to the max ( I don't use profanity but I am sure close to it). I called their customer support toll free number twice and went through their maze of press this press and press that and it took about 20-30 minutes. Once I got to the right extension, I was put on hold again. Once they found out that I was in the process of taking my service and number to another carrier...He was not HAPPY!


Even the ad price for unlimited is incorrect...just read their ad on their website. I will not promote boost instead will do the opposite. I will sure tell my family and friends about what I think about BOOST Mobile. I pay for my services and expect to have good service and customer support when I need it (just pissed off at this company)...okay I got it off my chest.

Good bye...and will see how my new cell company works out.

This the best phone I've ever owned. I've always wanted an unlimited plan with text and web but the prices were always way too much for me. Now I can have it for just $50 per month. I also love my I465 phone. I've always been some whose had a phone but hardly every used it. I find I'm using this phone all of the time. The reception is also great. The best part about it is unlimited minutes. I find that I still worry about running out of minutes but then I remind myself, I'll never run out of minutes. I'm very happy with Boost Mobile.

Boost mobile is a very good phone company and im not going to give it five(5) stars because at times the company can be a off at times. boost mobile is a very good phone company but, I think they can have better commercials to show how go there company is because I went with virgin mobile because i didnt understand boost mobile commercials. The fifty(50) dollar plan is a good plan but, i think they should send you a month notice. otherwise boost mobile is a very very good phone company, once again, and this is only my opinion and some people may not agree with me. - domonique

I absolutly love boost mobile!! i have been with them for about 2 years now and in my opinion they are the best cell phone provider. I have never had to wait on hold with customer service for more than 5 min usually i get some one instantly.. recently i accedently left my phone one the back of our truck it fell off in the road and was ran over i called customer service and even though i had no insurance or warranty they sent me a new phone @ no cost and it arrived promptly 3 days later..I have never had a problem with calls being dropped or having no service. Usually if i dont have service no one else does either. I would highly recommend boost to anyone it beats having to deal with contracts and having unlimited everything for only $50 a month with nationwide calling is friggin amazing i dont know a single cel phone company that can beat that!!

Everyone has their opinion, but sometimes I fail to see the logic in several individuals thinking.

Cellular phones are often judged in a variety of different ways. This is because cellular phones have become multifunctional over time with the ever advancing technology. I've seen cell phones reviewed by the coverage offered, the phones they offer, the provider's customer support, the plans, the data capablites, and the call quality.
Never in all my years have I seen someone write a review based on how well a cellular phone (which are a distraction while driving) will keep you awake at the wheel. That is the most absurb logic I have ever witnessed, kudos to you treefrogjohnson. I can't believe your cell phone couldn't replace coffee or caffeine... That is just so horrific!

Onto a review of the 'Mobile Phone Services' offered by Boost Mobile.

I came upon Boost Mobile $50 unlimited plan when it first launched at the end of January 2009. I started with an i776. All in all it was a good basic phone. Sound quality was exceptional and the battery life was good. I had no problems with voice services or the walkie-talkie, my service in Boise Idaho was quite good. I don't use text messaging as a crutch so I didn't notice as much as others perhaps did, but there were a few minor problems with the messaging system.

On a scale of 1-5
Customer Service - 5 - Waiting times have become increasingly longer as the company grows (understandably). Perhaps it's time to get some more call center employees.
Phone Selection - 4 - New phones have been emerging, but also the compatibility with Nextel phones is a great option, I tried out an i880 and it was great. Overall Motorola needs to make some phones or Boost needs to employ another iDen manucfacturer.
Coverage - 4 - Mainly covers Metropolitan areas and interstates. The lack of Montana and minimal Wyoming keeps this down a little. I don't go there much, but it would be nice in case I do as some of my family lives there.
Plans - 5 - Obviously the $50 unlimited plan without hidden charges is the best value in the industry right now. The Q2 activation numbers show that. They changed the game with it.
Data - 3 - Data is slower, it is not a secret. It does get the job done though.
Voice - 5 - Voice service for me has been perfect. No dropped calls no problems hearing people.

The last cell phone I had was a Samsung Eternity from AT&T. It was a great phone with a lot of nice features and an awesome battery. I paid $100 per month for 450 rollover minutes (which conveniently began to expire after 2 years) and unlimited data. While I must say the AT&T web browser on the Eternity (which I paid $400 to not extend a contract for) was great, far better than what I see on the i465, the service was twice as much and the phone was almost 4 times as much.

For just as good of service in my area and half the price I'll take contract free Boost Mobile any day.

I don't like using profanity, but Boost Mobile makes me want to. Their "service" SUCKS.

I like using prepaid phones and being free of contracts. I used Net10 for a few years without a single problem. I always got to keep my number and I had a great little phone. I see the ads for Boost Mobile and think it sounds great. I usually paid about $30/month for Net10 for 300 minutes. I didn't need much more. However, in the two months prior to my switch, I found myself busy and buying a second card each month. That's $60. I figured $50 wasn't too bad for unlimited talk and text all the time.

Oh, how I was WRONG. Coverage area? Laughable. Unbelievable. I didn't get service in my own ROOM save for the foot of my bed- sometimes. And do you know what's crazy? I can step out on my back porch and see two cell towers in plain site. Apparently that confuses the crap little phone (which by the way is bigger than my old, $30 with activation ready to go Net10 phone). At least with Net10 I ALWAYS had coverage. People paying more than me would have no bars, and I would have service.

Mobile internet? Nonexistent. I left it to load for 3 minutes, and it never could connect with full bars.

Did I mention the coverage area sucked? I live just south of Memphis, in Southaven. I traveled down to Oxford to help some friends move into their apartment. I got absolutely no service anywhere in Oxford, and it's not a small, dinky town. On the way home I was in one truck, my friend in another in front of me, and two others in a car about a mile behind us. I picked up my phone to call my friend ahead of me so we could keep each other awake with conversation, since we were driving alone. I look at the phone and see two bars of service. I look up at the road. I look down again- No Service. I set the phone down when I realized the futility. Twenty minutes later I dozed off and was woken up by drifting off the road in a Chevy 3500 dually. I pulled hard right, crossed the interstate (going about 70mph all the while), drove up the side of a hill and back down, rolled once, and landed upright facing the interstate. Miraculously, I climbed out of the window with nothing more than scratches, but I could have DIED.
I can't help but think that if I could have called, I wouldn't have fallen asleep, and wouldn't have totaled a car and come within inches of death.

As I said, I don't like using profanity, but this is simply too much. FUCK YOU, BOOST MOBILE. TAKE YOUR SHIT SERVICE TO THE COMMUNISTS. assholes. Making money off of the people and choking them all the while. Greedy pigs.

My seat belt saved my life. Without it, I would more than likely be paralyzed. Wear your seat belt, and don't use Boost Mobile.

Umlimited applies only if it works. I get emails about 2-5 hours after someone sends them, sometimes I never get them. Text messaging is a joke, again it is hit or miss if I get them. Boost is a waste of time and money. I am on my way to get a new phone now

This should be illegal. How can a company take your money and not deliver a service

Save your money

You've read the horrible reviews, my story is no different. My 1 and only month with Boost Mobile was the worst phone service I have ever used. I wouldn't use Boost if it were free because it is simply useless. I purchased the i465 phone which I chose for texting, that was laughable because texting is nearly impossible with Boost. Boost Mobile is without a doubt the biggest waste of money and time I have ever dealt with in any venture, be it internet provider, cable TV, a Lemon used car, phone service or whatever, Boost was my worst mistake and biggest waste of money. The only "Boost" I experienced was the Boosting of my wallet.

Buyer beware.

I got boost mobile when I first came to the Los Angeles because I was from out of the country and had no credit rating for a regular plan. I put up with their lousy service for a long time but the following list is everything I hate about them:
- Bad selection of phones
- Poor call quality and lots of dropped calls
- Couldn't make calls when I left the SoCal area (mentioned only in the fine print)
- Horrible website that made it hard to actually even pay my bill

The Big Two cases that finally made me switch:
1. One night I couldn't send or receive phone calls so I hopped on my landline (luckily I had one through my ADSL internet connection). The service rep explained that all THREE towers were not working and that they should be up and running in the next day or so!!! No offer to compensate me for their drop in expected service, no apology. Luckily it wasn't an emergency and I didn't need 911 service and had a backup landline.
2. My friend was going to the airport the next day so we booked a pick-up for her from a regular service. The next day we still hadn't heard from the shuttle so we phone to check, they said it would be there soon. Another hour passes... nothing! We phone again and they say they had come by and phone and left messages and wrung the buzzer (which goes to my cell phone) and no one picked up. As we were making the call, suddenly my phone FINALLY receives all these voicemails from the shuttle company. Since the voicemails came in so late and for whatever reason the calls never made it through I had to drive my friend to the airport wasting $40 in shuttle expenses and my entire morning that I should have been at work.

These guys are a joke, don't get them just because they are cheap, it will cost you far more money in the long run. Get a reliable service that you can count on.

~ Aaron

Summary:

Can't access email after a month.
Web connection is extremely slow.
Customer and Tech Service are horrendous.
I 9 phone is overrated and poor quality for its cost.

[Update: Was just told that there is no solution for my problem. I literally spent 10 hours this past month on the phone with Boost for nothing, being kicked from one do-nothing, know-nothing department to another. I am considering contacting the relevant authorities.]

Boostmobile advertises an unlimited monthly service that is supposed to include unlimited calls, texting, and web access. After one month and approximately nine hours on the phone with Boost (a lot of which was spent on hold), I still do not have access to my email, which is the main reason I wanted the service. The web connection is far too slow for regular web surfing.

When I call I get the same routine every time: How sorry they are. The last call, I didn't get even that. Then they proceed to ask the same questions. Supposedly I have an account into which they're entering notes, but every time I call it's like it's the first time.

You can't contact Technical Support directly, and Techical Support either does not respond, or does not respond in the timeframe and gets back to the customer with a half-a--ed voicemail or email claiming it needs more information. No call back information is left. Then you have to go through Customer Service again and play 20 questions, even if you say you are returning a Tech Support call. Then you get shoved down the black hole of hold again.

They've blown over two hours of my time just today.

DO NOT BUY!!!

If you're thinking about going with Boost...don't do it! I made the mistake of buying their cheapie Motorola phone from Walmart yesterday. I ported my number over from AT&T on their website and signed up for the $50 "Monthly Unlimited" plan. Their website said I had to add $45 to my account ($47.84 including tax) before I could make or receive ANY calls, so I did. I made only a few short calls, totaling maybe 10-20 minutes, and noticed a ticking sound in the background. I figured it was the phone, and went to another Walmart, bought an AT&T contract phone and ported my number back to AT&T. I then returned the Boost phone to the original Walmart and got a refund...no problems there. However, Boost is refusing to refund ANY of the $47.84 I paid for the service! To them it doesn't matter if you use your phone for 30 seconds or 30 days, you pay the same amount regardless. Not to mention the long customer service hold times and multiple transfers between departments because they had no idea who could really help me!!! I've always thought of prepaid cell companies like Boost as the bottom feeders, and now I know why -- they rip people off all the time!!!

My daughter had boost for one month I figured $50 a month unlimited everything awesome... NOT... My daughter is 17 works nights aftre school. The "PAMPHLET" shows coverage all over our area what a joke. I dont believe I was able to contact her not even 1 time. ALWAYS hearing please wait while we try to locate the subscriber.... fallowed by her voicemail message... WHEN I WAS LUCKY TO GET THAT. Customer service HAHAHAHA call it what you will. I felt more like I was put on ignore... LIFE IS TO SHORT FOR THIS KIND OF CRAP. There is no $50 crap service worth all the stress and late night ride's towards her job to make sure she has not broke down or even worse had an accident. THANK YOU SPRINT FOR BEING SO RELIABLE... YES A BIT COSTLY... but I no longer have to get dressed in the late night scared of what could have happend to her all for crappy service. Too bad sprint and other carriers could not offer the same low price... Then we would not have to settle for less then we pay for "UNLIMITED" Surely is false advertisement... BOOST Give the people what they pay for great reliable service at an affordable price.

I've had boost for about a month now. Was with verizon for 4 years and was just tired of being over charged and contracts, and verizon is a great service there plans are just way too overpriced!!!.....Bought the new motorola clutch i465.....probably the most decent phone boost had. Texting seemed to work on time...then sometimes its slow....got pretty good signal....phones are just 2 old school and they need better phones on there network. Could send no pic messages or receive them....internet sucked. So I went on ebay and bought a flashed blackberry 8350i made for the nextel network runs off the iden network and works with boost mobile. Now I have a decent phone with boost mobile and get perfect internet...(a lil slow but that's just nextel for ya)....i can get any site and looks like the computer its awsome!!! I can now send and receive pic messages! Text works fine! Texting seems to work fine then sometimes can be slow thats just the nextel/boost network not the phone..I recommend if you get boost or already have boost get a flashed phone off ebay or buy a nextel blackberry 8350i..It will deff make you see boost mobile in a new light!!! $50 BUCKS unlimited minutes, internet, text and pic messages, unlimited walkie talkie...how can you beat that??? The nextelboost service in general is not a verizon ,but its decent and worth it especially if you get the blackberry to work with it. YES A BLACKBERRY 8350I WILL WORK ON BOOST MOBILE IF IT HAS BEEN FLASHED!!! ITS MADE FOR NEXTEL. RECOMMEND EBAY TO BUY A FLASHED BLACKBERRY OR BUY A BLACKBERRY 8350I FOR NEXTEL AND FLASH IT YOURSELF USING RESOURCES ON THE INTERNET. CRACKBERRY DOT COM WILL SHOW YOU HOW.

If you don't mind a phone without all the bells and whistles of today's phones, this may be a prudent choice for you. I switched over from Verizon wireless to Boost about 6 months ago, and I have to say Boost phones do indeed lack the features and asthetics of more modern phones. But seeing that I was tired of being locked into contracts, and didn't mind not having an MP3 player in my phone (that I previously never used with my old KRZR) I opted to go through Boost.

The downsides however may be more of a turn-of to some people:

I live in Chicago, so I'd imagine that the signal strength is pretty strong compared to places of some of the other reviewers, I've never dropped a call here. But with the first phone (one of the cheap $30 ones) I did have the problem of having to re-dial numbers sometimes for them to go through. I "upgraded" (If you can call it that, phone's still not the best) to the i335 and I don't have the problem of having to redial either.

Admittedly I text a lot more than I talk now, and texting can sometimes be a hassle. Most texts are gotten on time, but some aren't. Honestly if I had to put a number on it, I'd say 80-90% of the texts I recieve are on time, 10-20% aren't. Unfortunately that 10-20% can sometimes be important, and not being on time doesn't just mean 20 or 30 minutes not on time (though, presumably it can include that) but sometimes I may not recieve a text for hours, I can be texting the GF at night, and the next morning at work a text will come through from her, from last night. Not good if someone sends you an important text that just so happnes to fall in that 10-20% range.

But as many people have said, you get what you pay for. And I was tired of paying ludicrous amounts of money for my one phone plan, the base plan being 59.99, but every month after fees and taxes ended up paying close to $100.00 a month. Since I text so much, the $1 a day chat plan ended up working well for me, I found the $50 plan even to be overkill, because I don't talk that much to warrant getting unlimited minutes and texts too.

Another downside is the customer service, you can tell that it has been licensed to independent contractors, sometimes I'll speak to someone in India, sometimes someone with a southern twang in their voice (Texas maybe?), other times I've talked to someone with a Boston-esque sounding accent. The different accents aren't problematic though. What is to me, and this just may be a pet peeve to me, but the automated part is too Hip Hop for me. "Yo, thank you for calling Boost mobile, hold times, blah, blah, blah..... oh, and just so you know your phone calls may be recorded for quality assurance."

I guess this is because they are trying to cater to a younger demo, but still I am that exact demo (20-28, "urban," college student, etc) and it still feels like I'm being placated. I ain't feeling the phone company, tryna come at me like they neighborhood hustler son!!!! Seriously, I wish it was a little more professional and not so hip-hop, I like and expect that from friends and family, and what not, not from the phone company.

Boost customer support id dismal. Their offered web service is slower then a 300 baud modem making it useless. I never ever could log in to my gmail account. The most recent problem: They failed to notify me that my balance was low letting my service shut down. If you want a cheap service this is it but be aware that the service you pay for is the service you get.

It sucks..I have no signal in stores or in my front yard ..if I walk down the road maybe. The phone is the worst phone i ever owned You cant get in any internet app. it always pulls this wrong password B.S so then you give up...the texting is not so bad but i have to text to get a hold of anyone cause i have no signal to call anyone..I really love when you do get signal your talking to someone you get another call and the phone gets confused and freezes where you cant push anything to talk..the battery life is about 2 hours when useing it off and on for a day. Its dead by night fall. I hate it but you get what you pay for. unfortunetly in this economy hardly anyone can afford 50.00 a month. you would think a bussiness would give a little more signal to get more raves.

SUCKKKKKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS! NEVER RECIEVE TEXT ON TIME INTERNET SUCKS SERVICE SUCKS EVERYTHING ABOUT BOOST IS MESSED UP!! WISH I WOULD HAVE READ THE REVIEWS BEFORE HAND :(