Was sent the wrong size slingshot ammo. I was sent 1/8 crossman slingshot ammo instead of the 1/4 ammo that I ordered. This 1/8 ammo was contained in a broken crossman 1/4 inch ammo container,that was placed in a plastic bag to keep the ammo from spilling.

I asked if I would be reimbursed for postage to send this two dollar and fifty cent ammo back and I got no response. Apparently this company does not want to pay postage for items to be returned even when its their fault that a wrong or defective item was sent. Here is their return policy:

Dissatisfaction:
Defensedevices.com wants you to be satisfied with every purchase and we will make every effort to resolve any problems. All products carry the manufacturer's full warranty. Should you be dissatisfied with your product for any reason, you may return it within 72 hours from the date received for a refund less shipping charge if it is in new condition and in its original package. Beyond 72 hours you may return the product for exchange with another product less shipping charges.
We cannot refund shipping charges.
No Returns without an RA number. Call or email before you send any item back. Items without an RA number will be refused.

Sounds like the item has to be in original packaging too. So how do I return a package they broke open and sent to me with the wrong item inside? I think they pawned this junk off on me,knowing I could not return it. Why would you put a broken open package of slingshot ammo in a plastic bag and then send it to a customer? Why not just say the item is out of stock or have the decency to get an unopened item? I should be reimbursed the 2.50 for the ammo just for my trouble,but instead they insisted that I pay the postage on this item. It was their fault. They placed this item in my package. I had to pay them postage and handling to send the ammo and two other items (the quality of which I now rightly doubt),but they will not pay the postage on a defective and wrong item? They send me a broken package and then say broken packages cannot be returned. They know who packed this and that person should be fired.

Now Im not even sure if I was sent slingshot ammo. This 1/8 size shot is not much larger than a BB.

They have great products and deliver promptly.