| REVIEWER | RATING & REVIEW |
 | angrycustomer1 (0)
07/26/2008 | I would give them 0 stars. Mayflower stinks. My mother signed a contract that had TBA for a delivery time. Yes, she shouldn't have, but what did she know having only moved once in her life? Her contract does not even have an order number on it. Then they moved the delivery time THREE times. Every time she called to ask where it was she was given another excuse (lie), such as van is not full, no drivers, gas is too high, etc. She has been sleeping on the floor for 32 days. They give NO answers on the phone and are so rude. I would NEVER use Mayflower again.
(1 voted this helpful, 0 funny and 0 agree) |
| tdkacv (0)
05/04/2008 | We had a very stressful move with this company. They didn't keep their word and we had several items lost or broken. Several items were thrown into boxes without proper packing. Damage was done to our home. The corporate company was awful and people who said they had filed claims to "search" for our missing items were found to have done nothing for 2 months!! Our settlement claim was a battle of the wills and nearly took us to a lawsuit. They brought in un-uniformed, gang tatooed packers who told us they had been in and out of jail for years.
(2 voted this helpful, 0 funny and 0 agree) |
| elissa8510 (0)
09/13/2007 | Used one of the NY franchises 11 years ago ad paid for additional insurance. Moved from NY to NJ. Because of the way they loaded the truck, they broke my computer desk in half and admitted it. I put in a claim for 1/2 of the replacement value ($75) because it was a used desk. THEY REFUSED TO PAY EVEN THOUGH I PAID FOR INSURANCE!!! I wrote to Shame on You, Consumer Affairs, BBB and sent them copies. THey were suddenly very cooperative and offered to give me the money and asked me if I would recant my complaints. Yeah, right.
(0 voted this helpful, 0 funny and 0 agree) |
 | JULY007 (0)
07/18/2007 | I used Mayflower to move from NJ to TX. It was a scary experience; one of the drivers stole money out of my purse. When police arrived they found out that two out of the three movers had warrants out for their arrest; one of them had charges for assaulting a police officer. What ever happened to background checks??? Needless, to say the experience was nervewrecking and pitiful to see two men getting arrested on my front lawn. To top it off, I purchased the extra insurance for damaged or lost goods. When I go to file the claim, they tell my my table leaf and television were broken prior to the move. Word of advice, DONT TRUST MAYFLOWER with your move.
(0 voted this helpful, 0 funny and 0 agree) |
| mitsu5240 (0)
06/08/2007 | I used Mayflower to move across the country. There service was awful. They completely lost two huge boxes of stuff, damaged or completely broke 90% of the furniture items, and dented and scratched my car. The driver, Charles Vornes, and his crew were rude, careless, and incompetent! Never use Mayflower to move. I have moved two other times across the country and used other major moving companies and never have had a single item lost or damaged. Mayflower has horrible customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
(1 voted this helpful, 0 funny and 0 agree) |
 | georgehernandez (0)
05/17/2007 | sir charge investigation , please review your bill from this moving company if a sircharge was added to the gas bill , this may have been done improperly , please contact me asap to discuss your remedy
(1 voted this helpful, 1 funny and 0 agree) |
 | Djahuti (57)
10/26/2006 | They did a good job recently moving a relative of mine from FLA. to NY.She is very fussy,so if she was pleased,they must be good.She said they really took their time wrapping everything carefully,and her only complaint was that they delivered it a day or so later than they said.
(2 voted this helpful, 0 funny and 0 agree) |
 | sf123 (0)
03/13/2006 | I had mayflower move me across the country and it was the worst moving experience I've ever had. Their movers were not at all careful with my things and ended up breaking several fragile pieces. I caught them standing on my boxes at somepoint!
(0 voted this helpful, 0 funny and 0 agree) |
 | Andrea Asher (0)
07/23/2004 | Moved four times with this comapny. Each time my disappointment, worsening.
Two times, long distance and two times within 500 miles.
Each time things were broken and this last time, huge mirror over fireplace didn't make it the 2000 miles. The packers left it there and two months later, to the day, I received it after many weeks of emailing them and finally writing their headquarters.
This last driver, Jeff, was wonderful and clean and professional in every way, but somehow didn't oversee the packers leave this 5' x 3' mirror, staring at them all day in the living room.
Will not use them ever again. Gave them four chances to improve, but to no avail.
Sorry to have to write all this but am trying to spare, others some pain and anxiety.
(0 voted this helpful, 0 funny and 0 agree) |
 | Bliss149 (0)
10/20/2002 | I am a professional move coordinator and we've had the best experience with Mayflower. While some Mayflower agents may not be good, the ones in my city are decent.
(0 voted this helpful, 0 funny and 0 agree) |
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