 | jsychk (0)
01/09/2005 | I subscribed & prepaid Joi Internet service by credit card on 12/17/2003 for a year. Without prior notice, Joi Internet charged me another 12-month of service without my acknowledgement or approval on 12/17/2004.
I contacted them on 12/18/2004 and explained that the 12-month subscription was over and I do not intend to renew their service. They cancelled my renewed subscription but refused to give me a full refund.
Regarding to this month's subscription that I DID NOT purchase or use, I've contacted them for numerous times. They said this is all covered under their terms of service permit Joi Internet to automatically bill my credit/debt card without my approval.
Joi Internet sent me an email after they charged to my credit card, not before. When I contact them, they dont care even I told them that I would file it with BBB.
My advice: Dont waste your time, money & hassle with Joi Internet, go find another better ISP.
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