this is the WORST place in the area! in fact, I'm fairly and have only written 1 review but I think people should know just how bad this place really is.
Melanie (the owner) shrunk my new dress practically two sizes, it went from a knee length office dress to a thigh-hi-ultra-mini style and no longer fits my chest area either. She also gave me some other woman's work blouse AND then she couldn't find mine. She refused to reimburse me the $21 she charged (overcharged rather) me for the specific two items, not to mention I had spent $60 already on my husband's items on that same pick up and I'm now left without my own work blouse. She offered a store credit only after she yelled at me that she is just too busy and can't keep it all straight all the time. Really? $21. Right. Not once did she even apologize for the whole inconvenience.

They are entirely TOO expensive for what you get: Rude, terrible customer service, and no quality work. Melanie does not care about her staff or her customers and she has been extremely unprofessional many times. My co-worker, sister and her best friend, all have now told me their own horror stories and ruined or lost clothes. My experience was not a random chance occurrence. Vic's is the worst cleaners truly. There's is nothing good about this place and I will never go back. I don't recommend them to anyone. the bad service is a waste of time and money.

I suggest my old cleaners, DeLuxe Cleaners on Laguna in Cow Hollow. They are by far the best in the city and reasonably priced and always nice. It is worth the drive to the other neighborhood.