I bought my mom tickets on Aeroflot twice. Kiev-Moscow-Washington DC.
Both times there were problems. Late flights, minimum leg room even for my small mom, bad food. Both times her bags were cleaned up. First time nothing major was stolen so, we did not complain. Since we know, it's almost impossible to get Russians pay. But second time on her way back, although, there was one and a half hours leg break between her flights in Moscow, AEROFLOT was not able to transfer her bags on time. One and a half hours break and that's not enough for Russians to transfer bags from one plane to another. They brought them to her day later, half empty. They are saying that because the weight was not registered somewhere, they won't pay. So, yeah, fly AEROFLOT if you want that experience. Oh, yeah, and she has flown same rote twice before, me and my wife have flown many times with different carriers and NEVER, never our things were stolen.

Flew Business Class in June LAX to Moscow...... One of the best service flights I have ever taken and I fly a lot. Service was good, food was good, flight was on time and seats were comfortable. I will book Aeroflot to Moscow from now on.... Bag was lost when I arrived in Moscow and took 2 days to get to my hotel, however that was DELTA's fault, not Aeroflot......

They are ***hole. The services is terrible and they take off to late and some people miss their flight and they have to wait for **king too many hours. So never fly with this GAY ASS
Flight......
thank you for not flying with them

I have flown Aeroflot many times now and satisfied for the most part. At least better all round service than British Airways. The worst airline in the world in my opinion and experience. The jets have all been relatively recent air buses. I've flown much worse on British Airways. I've even flown in broken seats with British Airways. The Aeroflot transatlantic flights have provided me with good cabin service, interesting meals though. Once in Russia things change. They run stripped out planes with few amenities, not even overhead carry on luggage compartments. It all gets piled in the back as you board and they wrap a cargo net over it. The Aeroflot check in at JFK couldn't be worse or located more poorly...like try to find the damn thing. The airports in Russia are something else. Small, crowded.......really poor facilities. I recall that I have always deplaned unto the tarmac and taken a shuttle bus to the termonal from the plane. Everytime!!! Waiting for luggage is a long wait at times too. Taxi drivers are bandits that will gouge you at will if you let them. Stand firm and you can get them down usually to 25% of original asking, but not without a hassle and still they are making a killing. Example, friend paid $45 U.S. from Pulkovo into St Petersburg, I paid about $14 ( same day same time) a very reasonable cost for the time and distance and I tipped a couple bucks the man, because he was very helpful and courteous, which is quite rare among Russian cabbies. Otherwise I never tip a cabbie in Russia and they don't expect it either. Hint keep your luggage tickets with you and handy. I have had several times when in Russia that I could not take my luggage from the carousel until I produced them to show security.

Fun for flying old Soviet stuff if you are interested in older aircraft. They lease western makes for their flights into western airports.

I've flown on it once. Nothing special, but it was still better than Continental.

I wonder how many of the people criticising Aeroflot have ever actually flown with them. Having taken about 40 flights on Aeroflot in the past three years, to many places in Europe and Asia, I can say they are underrated. Sure economy on the Tupolevs is not too comfortable but on the western aircraft it is ok, and Business Class is fine. OK not as luxurious all-round as leading western airlines, but quite reasonable and good value.

The laughingstock of the world... not to mention its Russian.

You won't catch me on an Aeroflot flight. Aeroflot - doesn't the name itself sort of sound something out for you? I'm not getting into anything Russian that goes above or below the surface of the earth. Safety standards for Russian vehicles = -2. I've never heard anything good about Aeroflot from any of several people I knew abroad who have flown them.

When you fly with Aeroflot, you take your life in your own hands!

The service is terrible so the maintenance on planes not so hot and cabin service not what you are paying for.