Keans The Cleaner - 5664 Jones Creek Rd

Keans The Cleaner - 5664 Jones Creek Rd
5664 Jones Creek Rd
Baton Rouge ,  LA   70817-2131
United States
Phone: (225) 753-8362
Added on 04/06/2005
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2 Reviews

ward1
04/28/2009

Keans The Cleaner - 5664 Jones Creek Rd 1

BAD BAD expirence!! I chose this keans because of how close it is to my house, BIG MISTAKE. I brought in several pieces all to be dry cleaned. One of the items i brought in was the pants to a khaki linen suit that clearly has a tag that says dry clean only. I also specifically said all these items are to be dry cleaned. I go to pick them up and get home to find out the pants have been wet washed and are completely ruined now. All the buttons on the pants just crumbled to pieces and the pants no longer are the same color as the jacket that goes with the suit. I just cant understand how that could happen. Needless to say I will begin my fight with this place for my damages

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CaraDickinson
04/15/2008

Keans The Cleaner - 5664 Jones Creek Rd 2

I have had several problems with this cleaner in the past couple of months. Yesterday was the last straw, when someone tells you that the service you are paying for will be completed and ready to pick up after a certain time then it should be done. If it is not then you should call and find out if this will be ok with the customer. Keans closes at 6:30 and my clothes should have been ready for 5:00pm (they were not) I was there until 7:00pm waiting, and still did not get everything. They told me that I could wait until everything was done but they did not know how long that would take. So I demanded that I get at least one pair of pants and a shirt back so that my husband would have something to wear to work today. I was then told that they would see what they could do about it. I was not happy with the response and told her that I must have one outfit before I leave the premises. She did eventually return with 1 shirt and 3 pairs of pants, but now I have to make another trip there today so that I can pick up the clothes that were not finished.

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