jrkoenig 01/16/2009
Long story short I placed an order, staff member told me the lariat sl would work on the Votex rack on my VW and shipping for two trays and locks would be $9. Wrong, it didn't fit. So I did some research and found out there is an adapter to change the Lariat SL into a Eurolariat SL. I called Colorado Cyclist and told them they recommended me the wrong rack, but I found this adapter...could they help me. After I got the stoner customer service kid to get me a manager he told me he is looking at the RockyMounts website and this adapter doesn't even exist. I said forget about it, what about the shipping discrepancy as I was charged $24.99 instead of $9 (no small difference, right?). He said there wasn’t anything he could do about it. I’ve had less hassle on ebay than this junkshow of a shop. What a joke.
Helpful
Funny
Agree
Disagree
dlynchusn 01/07/2009
I used to think this was a great company, but due to a clear "bait and switch" tactic on a recent order of cycling shoes, I can no longer support this company. I even followed up with a letter to the owner which went unanswered. IF, and I mean IF, you buy, recommend that you verify your purchase against what your were told to sales receipt and finally charge card...you may be surprised..we were. :-(
2 reviews! « Previous | Page of 1 | Next »
Sort by Newest Oldest Most helpful Least helpful Highest rated Lowest rated