Precision Garage Door Services is a SCAM and a rip off. They claim they have the best products and offer better warranties but when they come out to your house they purposely make up things that are wrong with your door that don't need to be fixed. BEWARE of Precision Garage Door Services. They claim they have extended research into their product and hardware and that's a bold faced lie. They only pay a MAXIMUM of $11.00 for a spring and then turn around and have their office staff quote the springs at a range from $58.00 to $148.00. When the technician gets out there he's going to average the cost of 1 spring at a minimum price of $128.00 up to $148.00. When you call the office for a quote they are instructed not to give prices over the phone leaving the customer price shocked when they get a $65.00 service call fee, a $20.00 gas charge and then they are paying exhorbitant prices for hardware. And the technician will NOT just fix one spring they are told to tell all customers it's company policy to fix both springs. That's only the tip of the iceburg. Take it from a former employee, Precision Garage Door Services of Akron needs to change their name to Precision Rip-Off Services of Akron.