Farmers Insurance is a very corrupt, unethical company. The moral terpitude of the employees is the bottom of the barrel. I've caught several employees, all the way up to Management in some very serious lies. They act as if they are correct with all they say yet, they can be proven wrong in the drop of a hat. They have very condescending attitudes and if you ask a question, they can't answer, they make no attempt to find an answer for you. It's simply ignored. An absolute JOKE of an insurance company. Go to Geico or somewhere else. Get value for your dollar. Farmers is a dump

Never had any problems and the customer service is great and normally answers the phone rather quickly. Took care of my family when my house burnt down the agent was great.

I went to this Farmers Agent Lucy Nguyen on El Cajon Blvd. It was my first car and i was new to this car insurance thing. First she gave me the student discount and she kept me on monthly payment and after a month i got a notice from Farmers saying my insurance has been cancelled. I was shocked. and when i went back to them, i came to know that thrz no student discount and my premium has gone up by $200. This agent is a big disappointment. Dont go to them. Lucy Nguyen 6512 El Cajon Blvd #B San Diego, CA 92115-2703

Rip-off, rip-off, rip-off. Owe me money and won't pay. Thieves! Rip-off! Worst costumer service and highest rates! Worthless insurance!

Farmers is awesome! I have been with them for 3 years and I moved my business to them after a friend lost everything in a house fire. Farmers took care of everythig and then some. Rates do go up and do go down but overall I am paying less than when I started with them 3 years ago. Luckily I have only had some small claims with my car but process was handled efficiently and professionally by Farmers and my agent.

I've had a two cars totalled by other drivers, & Farmers has been very helpful & prompt. They worked with me to give me top FMV dollar for my cars, had excellent autobody & repair shops, world class service. The only thing I didn't like was that they have different specialists for each phase of the claim. The front-end staff are superlative, the liability(?) staff are slow in returning phone calls. On the whole, Farmers' customer service has been terrific.

Car or home insurance, purposefully changing car and home information so in a loss, they do not have to pay you what it's worth, or replace it at it's worth. BE AWARE - check your farmers insurance policy for changes.

I asked for a simple policy cancellation with REFUND
Emailed several times, Never get a response on the actual cancellation request. Only get Email instructions on how to cancel by Emailing a request. but they keep ignoring my actual request. Thank God I Don't actually Want To File a Claim.
Company is only interested in MONEY

I asked for a simple policy cancellation with REFUND
Emailed several times, Never get a response on the actual cancellation request. Only get Email instructions on how to cancel by Emailing a request. but they keep ignoring my actual request. Thank God I Don't actually Want To File a Claim.
Company is only interested in MONEY

Hopefully this says it all. California Department of Insurance recently negotiated a ONE MILLION dollar fine against Farmers for several violations of the California insurance code. You can bet that the original fine was many times higher. In the end, the polciy holders will end up payning this fine in terms of higher premiums.

I've had Farmer's over 15 years and have finally had enough. I loved my first agent in Minnesota who made all the diference. When I moved to Virginia, my new agents in Virginia Beach were awful-- totally inaccessable unless they were selling me something or I hadn't paid my premium and they might lose their latest residual. I would have probably stayed forever but I've decided their agents have just become salespeople with little more than a profit motive: the epitome of Customer No-Service with higher than average prices.

Farmers Insurance is terrible. Farmers Insurance low-balled me on a claim. =========================================== http://www.farmersinsurancegroupsucks.com/ =========================================== * Farmers Insurance Rated Worse! Consumer Reports rated 20 homeowner insurance companies based on their reader's claim experience. Farmers Insurance was the only company on the list that was rated "Worse" for both "Problems with Claim" and "Delayed Payments". Report dated September 2004. (see web site for details) * "Farmers: One Of The 5 Worst U.S. Bad Faith Insurer Records! A Consistently Very Bad Record! Large Insurer Group. Be Advised: You Do Not Want To Buy Insurance Or Be Insured With This Bad Faith Insurer!" - Fight Bad Faith Insurance Companies (FBIC). Site includes an investigative exposé called "Breaking The Mold" regarding a homeowner policyholder and toxic mold claimant revealing examples of the bad faith insurance claim practices by numerous bad faith insurers, in this case Farmers Insurance, and the damaging effects on the family. (Rating as of March 2005, see web site for details) * Farmers Ranked Worse! Farmers ranked as the worst company for complaints in the homeowners insurance category, "with a complaint ratio five times higher than the survey average."..."too often Farmers customers must depend upon the Department of Insurance to get their claims paid and their rates reduced." Los Angeles Business Journal, July 1, 1991 (see web site for details) * Farmers Insurance had Second-Worst complaint Ratio! What If The Company Won't Pay? Kiplingers Personal Finance Magazine, June 1999. Article has some great advice for dealing with a Claim (see web site for details) =========================================== http://www.farmersinsurancegroupsucks.com/ ===========================================

All insurance rates are based upon filings with the Insurance commission is why rates go up and down like waves. All insurance rates go up if you make a claim because you've increased your risk assessment because statistics show that if a claim is filed, another claim is more likely to happen again in the near future.

Actually, beware of the glass program! I had been a perfect customer for farmers for 10+ years. I never filed a claim before. However, I got my windshield smashed by a log that felt from a truck. I called farmers and they promptly changed my glass at my home. Great service, I thought. However, I just got my renewal a few weeks ago. They increased my rate by $140 a year because of this glass claim. This is outrageous. My agent tried to fight very hard for me, but the underwriter seems to be a bad-ass. I thought that Farmers is like some overpriced health insurance plan that you are never suppose to be sick.

I've been with Farmers almost 30 years. They have alway been there for me. Some years, my rates go up, but other years they go down. Claim service is top rate and glass program is great!