pelligon 08/09/2009
I would say CPK is by far the WORST dining experience ever. I went with business clients to CPK and they overcharged us for things we didn't order. It took us 20 mins. just to get the situation rectified and the restaurant manager was blaming us. Unbelievable. All the while, it was the fault of the idiot waitresses who don't know how to properly take an order. Finally, after sifting through it all, the manager realized it WAS the fault of the waitress, but even then she didn't offer an apology or even compensate us for trying to steal our money. My friend, believe it or not, also had the same experience. He had a birthday party at CPK and paid for over $100 worth of food. The waitress offered them a complimentary ice cream dessert dish. But when the bill came, they actually charged him for it. When he brought it up, they tried to imply that he was wrong when it was really the waitress who offered it on the house. CPK has the worst business sense. They really don't care about their customers. And for their outrageous overpriced meals, that's a terrible attitude to have. Their servers are the self-entitled idiots I've ever come across. They think that people are obligated to tip them even when they give poor service. Never will I patronize such a poorly managed restaurant with my hard earned money. Businesses that don't respect the customer don't understand the concept of good business relations. Screw them. I'll take my business elsewhere.
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jessica1234567 89 08/03/2009
I went to CPK last night and the service was horrible. 1.) Our pizza was burned, 2.) we ordered a margarita pizza and they didnt even put the basil on it, neither did they give us a break in the bill since they were missing ingredients, 3.) my glass of water spilled all over the table and they didnt even bother to wipe it off, all they did was throw some lousely napkins on the table and expected me to clean it off myself. 4.) our waiter was full of himself 5.) after he decided to finally, fill my glass with water since it was obviously such a daunting task, he decided to put water in my dirty glass which i wasn't having. The pasta i ordered had to much olive oil and was drenched with no flavoring. Lets just say this place wont get my dough anymore
dejon1206 03/19/2009
I work for CPK. I have to say that after 10 years in the restaurant bisineess, this place is clean. They have very high quality standards and people are way too critical. I enjoy my job, and give great service.San Bernardino, CA
woodbreeze 01/17/2009
Last night I went to the Brea California Pizza Kitchen at the Brea mall to watch the second half of the Laker game. I sat down at the bar where I usually sit (I have been a regular for the past two months or so) and ordered my usual Johnny Walker Black label double shot and proceeded to sip it slowly as I watched the game and talked with Becky, the waitress of whom I have had great conversations with in the past. About 45 minutes later, I was done with my drink and asked Becky to check me out. She asks, "Are you sure you don't want another drink?" I really didn't but the way she asked made me say yes. Upon taking a couple of sip off of the second drink, I realized I didn't want the rest and again told Becky I need to leave, may I have the check? The manager that night whom I have seen there in the past says she will call a cab for me. I asked why since I only had one drink and a couple of sips of the second. She stated I appeared to be too intoxicated to drive and insisted that I take a free pizza and take the cab she called already. I insisted I was not too intoxiced and proceeded to leave. As I walk out into the parking lot, a Brea Security Mall cop pulls up in his SUV and questioned where I was going. At this same time a number of employees came out, apparently to also stop me from driving my car. As I look to my right, there is a cab parked and the security guy says I need to get in the cab. To make a long story short, they also called the Brea Police who pulled up shortly after and insisted I take the cab, based only on what the CPK manager told them. One of the cops told me if I want he would take a breathalizer test to see what level I was at. I agreed to this since I only had one drink. I blow into the apparatus and the cop says I am at .01+ which meant I was legally intoxicated. The problem was he wouldn't show me the number on the apparatus. I guess I was supposed to take his word. Needless to say, I ended up taking the cab after all and I am extremely pissed at CPK and have alreadydfiled a complaint on their corporate web site. Please help me in boycotting the Brea CPK.
MissAmanda 11/11/2008
I've been boycotting CPK ever since the night I was served fresh, crusty (but cold) bread and asked the waiter if he could warm it up. "Sorry, it is not our policy to serve warm bread" was his reply. I couldn't believe what I was hearing!
rhira 10/31/2008
I went to a CPK in Orlando, Florida in waterford lakes and I loved it. I've gone numerous times and I had great service and my order has never been wrong. It's expensive compared to traditional pizza places but CPK offers unique dishes that you probably wont find any where else. As far as the pizza goes I love the tostada pizza, obvously if you like mexican food you'll like this one. They also have unque drinks; my favorite is their mango lemonade, sounds wierd but it's good. Their deserts are large, which is good considering how much they are, but the only desert that was truly amazing out of the three I've tried is the Pumpkin Cheesecake and I normally dont like pumpkin flavored foods. The Pumpkin Cheesecake is seasonal though so you may not find it after fall.
bart786 10/01/2008
i work there. You'll love it. but only if you're rude and foreign.
riotstarter7 09/30/2008
yeah, uh, cpk sucks. i bought one of their pizzas at the supermarket, and it came without crust. just cheese and diced tomatoes. that isnt quality. that's wrong.
themaillady 09/05/2008
I went there tonight with my family. We had a terrible experience. The pizza crust was thin and burnt. The chicken marsala was like eating boiled rubber chicken with no seasoning and some cheap wine sauce thrown on top of it. Even the mushrooms looked like they came out of a can. Then the fetuccini alfredo tasted like a t.v. dinner, when I asked for chicken on it, I got some boiled tasteless crumbs that they called chicken and not even enough to fill a mouse up. They used no seasonings on the chicken nor did they even grill it. I would never recommend this overly priced so called pizza restaraunt to any one. EVER!!
Kittyargus 08/25/2008
I love the pizza in the stores it's tasty, but not as good as going to a restaurant. You have to try the pear and Gorgonzola pizza.
Patty78 06/04/2008
I bought the California Pizza Kitchen at the grocery store and wasted my money. They make look so good on the box and I had a coupon and I was left with nasty pizza and hunger. It is more expensive than Digornio (which i love) and directions to bake are not adequate. The plastic to open the pizza is very difficult had to use scissors and the directions for crispier crust, read preheat and bake at 425 degrees F, center of oven on rack for 18-20 min. My pizza came out burned and it melted in my oven and now i have to clean a mess and clear out the smoke. Hate this pizza, logging onto their website to recommend they take it off the market!
day 05/07/2008
Haven't taste any food yet--but, the horrible service made me walked out of the restaurant and don't wanna go back again. The restaurant is in Arizona Tempe Market place. It was during the evening and already past the busy hour, me and my boy friend went in there and sat for 20 minutes. No one come serve, not ever water. Once again, horrible service.
lindsayshawn 03/15/2008
I was craving pizza on a Saturday night so I ordered from CPK's curbside to go. All I wanted was a pepperoni pizza. After waiting in the parking space for nearly ten minutes the worker handed me a small box in exchange for almost tweleve dollars! When I got home (only 5 minutes away) I opened the box to find the smallest and coldest pizza ever! I turned on my oven and re-heated the pizza. When I finally ate it, it tased stale. It also smelled and tasted like barbeque sauce! This pizza was terribly thin too. I will never eat there again. i do not recommend California Pizza Kitchen.
martinp 02/17/2008
Took the family to the CPK at Gaithersburg, Maryland. We had a good impression of them back a few years ago from another location. This time we were there for a cold and soggy spinach dip followed by a Chinese chicken salad that gave me and my wife nausea after leaving the facility. If you love your family run, do not walk away from CPK!!! PS: has CPK been bought by a chain?
Essexxx 11/01/2007
The pizzas here are anything but traditional, which may be off-putting to some. The crust is soft on the inside, cripsy on the outside, with a somewhat sweet flavor. Your choice of toppings will range from the everyday to the unconventional. The restaurant itself has a nice atmosphere with unique pizza-themed artwork adorning the walls. I've never been dissatisfied with the service.
lucy2 09/09/2007
Good soup, good pizza, good salad, good service
lovingtherealw orld92 07/09/2007
California Pizza Kitchen has some of the best pizza's in California. What I have tried there has been good. BBQ chicken and the white pizza are the best. The salad and pasta's are also fine as well. Everything I have had at CPK is a good choice of food.
Schadenfreudia nSlip 06/08/2007
Once again California has taken a great idea and made it worse by making it ludicrous.
tcic 12/02/2006
There's a lot of "fusion" food but the chefs seem to have no understanding of how to make the different ingredients harmonize with one another. For example, the Thai Linguini is no tastier than drinking a bottle of sesame oil. If I were blindfolded I'd have had no idea that there was chicken, green onions, etc in the mix.
X Factor Z 05/26/2006
Gross, overpriced California nonsense.
Silver Eagle 252 03/26/2006
Only gave it one star because there is no zero star option. This is an overpriced, poor service gourmet wanna be rip off chain. I have tried this place three times in order to give it the benefit of the doubt and was disappointed all three times (actually this was not my choice, but at the insistance of friends and relatives who I have come to realize are closet sadists!). Pizza Hut and Papa John's make a better pizza even if they don't have all the gourmet options. Don't even try to order anything other than pizza, the rest of the menu items border on a bland imitation of food. It's difficult to mess up a caesar salad, but CPK has managed to bungle this. Never going back.
Gourmand 02/11/2006
Horribly overpriced suacer-shaped bread with few if any ingredients. Tasteless eat-in pizza. Extremely overrated. If you want frozen pizza with atmosphere, buy a Totinos and eat at home by candlelight. Don't do this to your date.
INOitALL 10/29/2005
YUCK!
dayexec 08/05/2005
We've liked CPK for a long time. However, we do takeout and IT IS ALWAYS WRONG!! Today is our 38th anniversary and we decided to get take out and relax at home. BLT pizza salad part was missing and the whip cream for our pie wasn't included. Next time we will disect everything at the car!!
Gy-rater 12/07/2004
Our waiter quit during lunch. The pizza, while topped with some interesting combinations, is not any better than anyone else's. This is the most overrated airhead restaurant chain of them all, bar none. Would I wait in line? Why? I can get their overpriced pizza for similarly exotic prices in any supermarket...dumb!
veenat 11/18/2004
They have the most interesting, delicious pizzas. The crust is crispy and thin, and the toppings are excellent. A little overpriced, but definitely worth it for occasional dining.
oscarboy 11/17/2004
A bit expensive but their food is awesome!
bob o'connor 10/02/2004
The one and only time I went to one I had the excellent BLT pizza.
Doctor of Madness 07/29/2004
The problem with CPK is that everyone has a preconceived notion of what pizza is. This isn't Dominos or Pizza Hut. I'm from Boston where every place you go for pizza is at least good, but every where you go, pizza is different. The idea of CPK is to take pizza and give it unique and different toppings. They also make the best salads around.If I want a real Italian pizza, I go to Santarpios in East Boston or The Pizza Center in Winthrop, MA. CPK offers something different but wonderful.
summergirl 07/06/2004
I work at a CPK and have tried basically everything. Trust me on this one: the food is entirely overrated. This restaurant is like a pretty vase- there's a nice and comfortable atmosphere but food wise, it's empty.
aero43 04/01/2004
This pizza place is excellent. They make healthy but flavorful pizzas that are loved by many californians, Iknow this for a fact because My family was invited to eat here by dear friends of ours who live near Anaheim.
CocoPaloma 02/25/2004
One of the better chain establishments.
BeanoCook 02/15/2004
The pizza business is very competitive. Other than the niche CPK filled this place is a joke. If your town has crappy pizza then this place may work. Or if you gave up pizza because you felt guilty then perhaps you will like CPK. Pizza here intentionally sucks. The great state of California should sue this business for damages of libel.
yankee_doodle 12/26/2003
Where else can you get fresh greens, pairs, walnuts and feta on a pizza.
Tsukiakiko 03/25/2003
Overrated
ridermage 01/17/2003
I find the menu to be varied and the pizzas to be excellent. You could go five nights a week and always get something different.
callmetootie 12/05/2002
It isn't too bad at all. In fact, the sauce is delicious. The only problem that I have is that they sometimes burn the crust.
Lily P 09/04/2001
This place has lots of interesting (& expensive) gourmet /specialty pizzas. Dont go expecting a real Italian tomato pie. I enjoy the Thai chicken pizza- especially since you can buy them frozen and make them at home now. I don't care much for the way they decorate at the restaurant.
Munson 05/16/2000
If you are in a city without good pizza, this is a good place to go to for good, specialty pizzas and there is a pretty big selection. If you live in NYC and you are wasting your time here, then you probably eat Domino's, as well, and you're a lost cause.
danc2947om 02/14/2000
Most of the pizzas are delicious. The Chicken-Tequila Fettucine is marvelous, but I suggest you share this with a friend as it's sometimes too creamy. I love the Brownie Sundae. It's da bomb!! This you shouldn't share with anyone.. :)
wasi2096om 01/19/2000
I tried the "Tandoori chicken pizza" at the Houston location, superb pizza, friendly service.
Ruby 01/13/2000
I had a crappy experience at the one on Connecticut Street in DC. Bad service, limited menu and mediocre pizza.
magellan 01/11/2000
I'm a big fan of "gourmet" pizza. There is a pizza here with feta and chicken that is pretty tasty. You need to understand, however, that you will spend $8+ if you go here for lunch.
pdinny 01/11/2000
I hate the abiance/decor in all CPK's, but I have to admit the pizza is pretty creative and exceptional taste. Try the Thia Chicken Pizza -- it is the best.
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