We purchased a self propelled Troy Bilt lawnmower. After one year the wheels and gears had to be replaced. They were very cheap plastic. After the second year the self propelled feature no longer worked. When we took it in for service we were told the transmission had to be replaced, which we were told cost in excess of $200. At this point we cut our losses and junked it. Our recommendation is to stay away from Troy Bilt. They are made with very cheap plastic materials that only last until the warranty expires. Total junk!!!!

Motor good, deck is junk. first one I returned in 6 mo, second one lasted 18 mo.

Won't go into detail but I have now owned a Troybuilt product and I will never own another. The 4 cycle string trimmer, model #something...something...575SS something or other, is a POS!!!! And Troybuilt's customer service policy SUX!!!!

I also bought a troy bilt 4 cycle gas trimmer with attatchments in 05. Since my wife and I were so busy with 4 kids and working on a fixer-upper we got a lawn service for 3 years and this piece of junk sat brand new in the box. After finally getting it to run on the 3rd or 4th use i noticed slippage in their "easy-link". I took it to an "authorized" service place they told me they didn't want to work on it because troy-bilt was "junk". After insisting that they do they noticed that my 2 year warranty had expired. When I told them how I had only used it a couple of times they laughed and said I should be so lucky. "Cut your losses and throw it in the trash" I was told. "Buy quality and get an Echo". Not if Echo is made by the same company.
I wrote troy-bilt twice last year but heard nothing.
Has anyone heard anything good about this company. If I was Troy I'd be embarrassed as all hell!!