Check this link: http://www.voipreview.org/forum.detail.aspx?graph=3 6 BROADVOICE IS A BIG BIG SCAM !! EVERYTHING YOU READ IN THE REVIEWS IT'S TRUE, IT HAPPENED TO ME. I ONLY USED THE SERVICE FOR 2 DAYS AND IT HARDLY EVER WORKED AND GOOD LUCK IF YOU WANNA REACH CUSTOMER SUPPORT, AND IF YOU DO YOU CAN'T TALK TO THEM BECAUSE OF ALL KINDS OF VOIP PROBLEMS. AND FORGET ABOUT GETTING A REFUND EVEN IF YOU ARE IN YOUR 30 DAYS TRIAL PERIOD. BROAD VOICE WILL CHANGE YOUR AND WILL CHARGE YOUR CREDIT CARD WITH OUT YOUR PERMISSION DON'T, I REPEAT DON'T SIGN UP WITH BROAD VOICE THERE ARE MANY HONEST VOIP COMPANIES. ONE OF THEM IS LINGO.COM

I would not use there service if they paid me. The quality of service terrible. Constant jitters and service disruptions. Initially I thought it maybe my link, but I turned on SunRocket and it has worked flawlessly, with the Broadvoice still not working properly. There customer service is rude and incompetant. This is what gives VOIP providers a bad name.