To not put words in his mouth, here's what the owner of greatshades.com had to say about refusing a phone call from a prospective customer:

That is the purpose of the lens form and web site. Doing business on-line but withholding details from the site would make no sense.

Telephone support would slow me down and increase my costs.


Additionally, you could have had any ACTUAL QUESTION ABOUT OUR PRODUCTS OR SERVICES answered twice by now via email.

Finally, I find when, against my better judgement I answer a cry baby demand to provide my service by phone, it is someone either too lazy to read material at the site, or just do not want to accept the information provided and instead demand I confirm that we do NOT offer services other than what we advertise.
Bye,
Greatshades.com

ACIES owner, Russ Lidbury, does not like to give out a physical address or telephone number for his company. It may be as follows. Name: Acies Sunglasses
Phone: (847) 290-1691
Address: 1161 McCabe

Elk Grove Village, IL 60007
File Open Date: April 1999