Speaking for the Bright House Network in Bakersfield, CA... TOTAL CRAP. I has to be against the law to be charged what they charge for the quality of the service. The DVR software they use it not reliable, designed well and slow. The image quality is horrible. With Time Warner in Huntington Beach you might have seen artifacts (blocks) during very fast moving scenes with a lot of information in them. On Bright House you get artifacts in still scenes. Blocks and lines of blocks will appear on the screen, sometime the image even freezes the finally clears up a few seconds later. We have absolutely ZERO recordings that are free of the above issues.

Bright House claims to be the home of FREE HD. Not True. Check for yourself. Find a movie in standard format in HD on Demand. Find that same movie on HD on Demand. It will cost more for the HD version. How is that free HD ?

The only reason Bright House of Bakersfield is not going under is that at the time they are the only choice for broadband internet and also for some the only choice for Television.

In all honestly, Bright House has been one of the deciding factors in us moving from Bakersfield as there are already to many negatives to begin with.

I've had bright house for 3yrs. And every month after the first year it was different amounts instead of one locked set amount. Well now here we are 3yrs later and one month it's $130 another month $150 then $81 and now $224. Who in their right mind would pay $224 for such an awful reception and when it rains it goes out. It's awful. The people who were here to install it the first 2 times didn't know what they were doing and left long extra cords every where. The 2nd time they were here they used cords that were the previous people that lived here and had direct tv. I mean come on. They have to train them on how to do the job and it's an over all terrible job. And when they call you to remind you a payment is due never have I once got someone who speaked English it was always someone from a different country. The last I knew I resided in america not Iraq or India. Save your money and go else where. $1800 a year for cable and they don't even appreciate their customers. Then one time I called to cancel my phone because we have 2 cell phones. The person on the other end said I'd be wasting my time as it's only a $10 difference. Are you kidding me? So I'm paying over $40 for each service some months $70 I just don't get it. Don't go to bright house save yourself the hassle and go where you'd at least get someone who can speak a lil bit if not all of the english language.

I had Brighthouse install cable on January 21 and disconnected on January 25. They are cheats and liars. When they installed it, the installer told my wife that it would cost $55 per outlet he had to install. After she told me that on the phone, I almost told her to tell him to leave. Then, he said, "well, if I can stretch directv's cables, I can save you money". So, he used their cables to attach to his. When they disconnected it, I told them that they needed to fix what they did. When I got home, I couldn't manage to get my Directv to work. Upon inspection, I saw that they had cut my cables. I called Brighthouse to tell them that they needed to come reattach the cables, they told me "that's not gonna happen, it's illegal for us to use another companies equipment". Oh, and they still charged me for the outlets. So, not only did he use illegal business practices to "save me money", he ruined my cables and they still tried to charge me for it. Thanks for absolutely NOTHING Brighthouse. I would have given them no stars, unfortunately, this site won't allow it.

Worst service for waaaaaaaaaay to much $$!!
I'm a pro - Designer/ Installer for A/V and home theater, Integration and networking.
Why more people don't choose a dish or universal (ATT) system is beyond me!
When properly Installed and tuned in Dish Network offers the best picture and more options at a very competitive price - not to mention the only 1080p programming available. (No I am not a Dish Rep.!)
I have Integrated and configured a variety of systems for many different customers - Dish Network has always been the leader in my customer satisfaction.
And as far as Brighthouse over Comcast - (At least here In Indiana) Brigthouse's Triple Play is $20.00 more per month than Comcast! Service between the two is almost Identical - Sucks!
You can easily setup a Dish - a Broadband DSL Internet connection - and a Broadband Phone service (Phone Power etc.) for at least $25 - $30 less per month than any cable triple play plan!

I have had my DVR box replaced 5 times in the last 6 months and am still having problems. I had as similar poor experience with Verison and feel like I am running out of options, except going to a dish, which I would prefer not to do.

had brighthouse in Florida sure miss them Comcast is all I can get here and it stinks

Poor DVR system. I had to have my box changed 4 time in 2 years. There is always a problem with the signal. WATCH OUT for the deal of 50% off when you switch from Sat. Once the two years are done they will jack the price way up and will not give you a deal for at least a year. Limited amount of customer service.
Bakersfield, Ca

This is bad internet.might as wellgo get dial up....its just like it...payed more for high speed..doesnt work after 8:00

worst possible service. They stole my money. They were rude. I paid a full month for cable that didn't work and they wouldn't refund and added extra charges. BUYER BEWARE!

Worst cable service I've ever had

one time i had bright house and bright house used the knology connection and i was upset i told the customer serive peple why did bright house workers using knology connection .. they said cuz the jacks is from knology they want to use it.. i told listen why didnm;t the workers didn;t tell me that in the first place .. if thats on the work order it should be fixed long ago. i had to contact knology told knology listen i'm a bright house member
and bright house useed your connection i';m sorry i didn;t know i just want to tell you.. i set up a time and date when knology can come and fix the problem.. then i called bright house told them i want some one on monday to take it out ,.. week later knology came and fix the problem i had a comp[uter issue.. i said whats wong.. they said i can't get online i said ok. i told them i will take it to the shop and get it fix .. i got it fix. kknology came again. after my computer was fix.. and they was soo nice to me .. they put a new either net on my computer.. knology did a great job..
bright house always ask for licences number or social security

knology never does that

P.S HOW DID I KNOW ABOUT BRIGHT HOUSE USES KNOLOGY CONNECTION

I WAS VERY CURIUS I SAID TO THE KNOLOGY WORKER SUMTHING HAPPEN WITH THE CABLE HE SAID NO BRIGHT HOUSE BEEN USING OUR CONNECTION I WENT UP STAIRS TO MY ROOM I HAD NO TV CANLE NOTHING ..THERE WAS A WORKER ORDER ON THERE SYSYTEM SAYING BRIGHT HOUSE USE KNOLOGY CONNECTION THAT GUY NEVER CAME AND FIX IT..

Bright House is not a very good company. I just got their service installed today and the installer did a horrible job. they basically just ran cable through my living room along the wall and blocking the front door. to get through the door i now have to move the cables (tv and internet). Also they installed my modem on the floor rather then on my desk and didnt even include enough cable for me to move it up there. When i called to complain i was told that this was company policy and that if i wanted it right then i would have to pay an additional $50!! i then asked why i should have to pay extra for a job to be completed correctly and safely and she said "because thats not part of the free installation." IF you have the ability to pick another cable company save yourself the hassle and headache. i have pictures of the mess if you want to see proof by the way.

Great company. Excellent prices and superb service.

Supports easy self install for cable and high-speed. Less-expensive than Comcast.