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Overall Rating: 1.20 based on 5 ratings
RCN provides cable, Internet, and digital phone services. (Add picture)



This item was submitted by imnintj (0) on 4/11/2006 3:03:14 PM.

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Reviews for RCN Cable  1-4 OF 4

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LOUIS1 (0)
10/16/2007
Terrible customer service. Many of their customer service people are in the Phillipines. RCN trys to distance themselves from their cusomers as much as they can. Bogus screen menu. Bad for businesses advertising on tv. Many of the ads get blurred or cut up. They are dishonest providers. They take no responsability for their errors.

  (0 voted this helpful, 0 funny and 0 agree)
RCNSUCKS (0)
08/02/2007
There all around support sucks, They don't return support help emails. They close at 5pm unless you want to get their services. Then they always answer the phone. They constantly don't know where to direct you and when they do you are on hold forever. Another T-Moble like operation.

  (1 voted this helpful, 0 funny and 0 agree)
EDDIgital (0)
04/26/2007
Cable modem is great, very reliable. HD-DVR TV service is very erratic, picture and/or sound dropouts every few minutes. Boston area.

  (1 voted this helpful, 0 funny and 0 agree)
Peterofski (0)
11/02/2006
I've had RCN standard cable tv for years and the quality of the service was very good. However, over the past month I switched to the digital high def service after purchasing a high def tv and it has been a huge headache ever since. Over a 30 day period, there have probably been just a few days when I received all channels. Most days either some channels are completely missing (i.e., a frozen picture appears on screen) or the picture breaks apart every few seconds (pixelates). I've had the RCN folks over here 3 times to try to repair it, but there's always some other issue after they leave. It's also quite frustrating to reach them by phone to schedule an appointment since the wait is has never been less than 15 minutes when I've called, and has been over 60 minutes at times. They say you can use email as well, but I've tried that on at least 2 occasions and my email never received a response.

  (0 voted this helpful, 0 funny and 0 agree)
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