MacMan47 06/11/2009
I was thinking about buying a friends computer but the DVD drive is broken and I wanted to get a quote or at least a price range for fixing it. I emailed them, he emailed back and told me I had to call. I called. No answer. They called me back the next day. I told him the situation and he told me to bring the computer down. I hadn't purchased the computer yet, so I couldn't. He said he couldn't give me a quote over the phone. I asked why. He said, that's the policy. I said I don't understand. He said he didn't either. I said that he could figure out how much a DVD drive was online right? He says: Yeah if I bought one. I said you know about how long it would take to put it in right? He says up to 5 hours. My friend says it should take less than one hour. I said I would just call somewhere who actually was interested in helping a customer and he said fine and hung up. I had a pleasurable experience the first time and wanted to be a repeat customer but this guy totally blew it today. I've been here once before and was happy but its a little shady. It is just some dude working out of his house and he bitched about his customers the whole time I was there. I was happy the first time, but I would not recommend using him for anything at this point. Very poor customer service. Update, I called another store. They gave me a quote in 5 seconds for 1 hour of labor not five
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JennaMelancon 11/19/2008
Very nice people. My brother is actually friends with one of the owners. Although there is no more cyber-cafe :(
NolaGeek 04/25/2008
Here's their new address: 2471 Burgundy 812-8971 neworleanscomputerrepair.com
TomHamilton 04/22/2008
Nice friendly people. Fixed my computer and it works perfectly, but slow turnaround time... I guess that's a "nawlins" thing.
TommyLee 04/19/2008
I love this place, can anyone tell me where they moved to?!?!?
Linda Payne 05/12/2006
I am a tech at French Quarter Computer Services and I love working here. Staff is friendly and lots of locals hang out here. This place is like Starbucks, with more on the menu than coffee.
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