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I have heard nothing but bad stuff about Voom. I am an installation manager and I am staying away from Voom and sticking to the Dish Network and Directv that I so shamelessly pimp for. UPDATE: Voom got bought out by Dish from what I understand.

After I found out that Voom was cutting us off I started looking for alternatives. I found this company that provides satellite service and they carry quite a few American and Canadian HD channels, they also have the movie network and a few others as well. I have had it up and running for a few weeks now and I am pretty pleased with it so far. I don't want to blatently spam the site so if anyone wants any info just send me an email and I'll give you the companys information and you can check them out for yourselves. Email me at maryjorgensen at gmail dot com.

They currently show infomerrcials in my area to try to get new customers and I'm not to impressed. For one, you have to pay for installation, unlike with DIRECTV and DISH NETWORK where it's free. You must own a high priced HD television set and you have to get local channels through a off air antenna unlike the others. Plus the channel packages are more expensive for fewer regular cable channels like A&E or the History Channel. I'm sticking to Directv which is adding even more HD channels everyday.

These are not typical problems. Don't be fooled..no one else offers more HD programing. I can't live without my VOOM.

Terrible customer service. No or low signal for 28 out of 31 days. I wanted to cancel the service after 2 weeks because on being on terminal hold (multiple times) and no/low signal, but was talked into staying until a rep could come out and see if it's faulty equipment or not. So the install guys come out (after missing the first appt. and then coming out a week late, he just showed up!) They say the equipment is fine and that they are uninstalling Voom equipment alot these days for the same reason (they install direct tv and dish network as well) So I called back to cancel my service (this was in June). I still get billed every month since I cancelled by service, and every month I call to let them know this and every month they say it's a clitch in the system and will be corrected (I just got my Aug bill yesterday) And remeber when I wanted to cancel after two weeks? But stayed on to have a tech look @ the equip? They charged me an extra month of service because I stayed on 4 days after the billing cycle was made.Even though I did not have service! The only reason I stayed on past the billing cycle (and why isn't the billing cycle the same as a month?)was because the rep asked me to give then another chance...... So I will finish writing this letter and call them up one more time and see if they correct the billing problem..... P L E A S E STAY AWAY FROM THIS SERVICE!!! P.s. I don't live in the boondocks, I live in the Tampa/Clearwater area of Florida and my neighbors have other satellite service and they don't lose their signal.