RateItAll: The Opinion Network

Fantastic service.

Our Akita sufferred from a genetic defect called Cryptorchidism (failure of the testicles to drop after birth). Our Akita needed an operation to remove his testicles that where lodged in his stomach. We submitted our Vet bill of $1400 and was reimbursed promptly less the deductible and co-insurance. No reasonable and customary deductions where made. Thank you PetPlan-USA and The Humane Society of the United States (HSUS) for endorsing this first class program. I have been a Pet Insurance buyer for over 20 years and have never had a better experience.

I currently hold a policy on my puppy, Nixon, through PetPlan. I couldn't have made a better choice than going with PetPlan. Nixon is such a character and my husband and I would do anything for her!

We have had 2 major problems with Nixon. First: she got a hold of a pin cushion off the dining room table (by the way Shiba Inus like to Climb!) and managed to get an entire needle all the way in her paw. The bills totalled up VERY fast after we had complication after complication. With PetPlan we received all but my $200 instance deuctable and a 10% copay. PetPlan saved us over $1200 just for her paw.

Second: Nixon was born with a problematic hind left leg. She has a Grade 4 Luxated Patella and her hip socket on the same leg was not properly formed. We have had one surgical procedure and several xrays performed on her knee. All in all her leg has totalled us over $3500. With PetPlan, after the deductable and copay were met, we have been reimbursed an amount around $2900 and in a very timely manner. We couldn't be more thankful to have PetPlan insurance!

Nixon still awaits another procedure for her knee and she will also need to have surgery performed on her hip in the next few years. We intend to keep her insured through PetPlan... the staff has been very helpful and all of our claims have been processed very fast!

Thanks PetPlan!

I was not overwhelmed with the pet insurance options available prior to hearing about Pet Plan. They all seemed to have catches like a) excluding genetic conditions, even if not diagnosed, or b) only paying based on their definition of reasonable charges, or c) dropping coverage if the pet is diagnosed with a chronic condition. Pet Plans coverage didnt have any of those hooks. Yes, it is a bit more expensive, but its easy to understand why when considering the difference in coverage. Recently my dog ingested poison, and the bills totaled almost $1300. I filed a claim (keep your vet receipts) and received reimbursement for almost $1000 in less than 2 weeks. My only responsibility was the co-pay and deductible. My vet told me that he was a bit surprised as most of the other pet insurance companies his clients deal with are focused on looking for ways to deny payment. Its nice to know that if something bad happens to my dog I can limit my worry to his health and not my bank account.