US-1 Van Lines

Approval Rate: 88%

88%Approval ratio

Reviews 52

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  • by

    lori8989

    Fri Dec 16 2011

    I had the pleasure of using your company for a move for my mom today. The 3 men who did the move were exceptional, very kind, professional and respectful. I would recommend your company and these 3 men: Robert, Chris + Kesner.

  • by

    williesims304

    Sun Dec 04 2011

    I moved my elder parents from Boca Raton to Coral Springs las weekend. I needed to have packing services for the entire house since my parents lived there for over 25 years. 4 men crew came over first thing in the morning; they were fast, kind and very patient with my parents. I was happy, my parents were happy and I can easily recommend US-1 Van Lines to all my family and friends. Next move I'm using them again.

  • by

    flowergirl29

    Tue Nov 29 2011

    the move today went extremely well: Ron, Zamar & Aluan were very professional and courteous! They worked at a superb speed and went above & beyond to ensure a successful move. will definitely refer US-1 Van lines to Whoever needs good moving service.

  • by

    ahmedeg2020

    Wed Nov 16 2011

    I would like to express the professionalism and level of crew (Robert, Julio, Kasner) whom work for US-1 Van Lines of Florida.

  • by

    debken

    Wed Nov 16 2011

    My experience with US-1 Van Lines was fantastic. From the time I received my free in-home quote until the time my furniture was delivered the entire process was a pleasure. US-1 handled every aspect of my move with the utmost professionalism and care and kept me informed of everything that was happening as we worked to move my things from one state to another. The crew was friendly, clean, careful, respectful and very hard working!!!! I've moved quite a few times in the past and I can say with 100% confidence that US-1 is by far a top notch organization that really cares about its customers. If you're moving deciding which company to entrust your possessions with can be a daunting decision... I highly recommend US-1.

  • by

    bbverb

    Wed Oct 26 2011

    The crew that moved my furniture arrived on time and worked very hard and actually saved me money by helping me organize all the boxes in my storage unit. I would strongly recommend them and this company to anyone needing to move. If I need to move in th efuture I will be calling US-1 Van Lines for sure.

  • by

    frankiebello

    Sun Oct 16 2011

    Highly recommended! my other original cheap movers my sister booked me didn't show up, I googled them and I thought I would pay an arm and a leg for my last minute move. For my surprise, they didn't charge me any extra and my move was done by lunch time. They don't accept Amex :-( . I will use them for sure them next time.

  • by

    bobklive

    Sun Oct 09 2011

    find them on Google. I called last minute due to my fast closing on the new house. I was impressed by the fast service. They didn't charge me more for my last minute weekend move. last move I used 3 men crew, my sales rep Tommy recommended 4 men crew because I had 2 story house, and it made sense to me. Overall crew came on time Saturday morning, crated all my chinaware and TV's and put it all in together and even took my trash out. Myself and my wife were impressed and enjoyed a good service. recommended!

  • by

    cpocl901

    Mon Sep 19 2011

    Ron and his team were very patient and helpful as we had to make several changes with the heavy desks. Their pleasant attitude and positive customer service will quickly make for future recommendations to other friends and business associates. Cheers.

  • by

    tap920

    Tue Aug 16 2011

    I was just going through my emails and deleting the ones I no longer need and I came across yours. I really should save this one so your info is handy during our next move. Your service was great. The movers were efficient and respectful of even the furniture that it was obvious had been through better times. Thank you so much!

  • by

    maxlori

    Thu Jun 23 2011

    our moving experience was amazing. They were on time, friendly and fast. I would definitely recommend this company to everyone!

  • by

    ddlink

    Thu Jun 16 2011

    Very quick loading at my old address and unloading into 3rd floor location. Crew was very courteous and did very good job.

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    bobbie51

    Sat Jun 04 2011

    I am very pleased with the moving groupl who serviced me. The guys were very careful in the moving process. They were also courteous and friendly. Thank you US-1 Moving!

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    drepep

    Fri Jun 03 2011

    It is with great pleasure that I write this recommendation or "my guys" Miguel, Darius, Luis, and Amir. Their work ethics are beyond reproach, thry're tru professonals

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    papa12d

    Sat May 28 2011

    I can really tell the service was wonderful, guys followed my instructions and my fragile items were not damaged. I recommend this company to everyone.

  • by

    marcoman56

    Sat May 21 2011

    Excellent job by US-1 Van Lines moving my furniture into two separate homes. Crew was very organized, packed everything weel and put it into our homes without any damage. They were also very helpful in helping us place things in different areas of the house.

  • by

    yuni6b9d

    Thu May 19 2011

    I hired US-1 Van Lines to move from Miami to New Jersey. It had to be a smart move, as having a little baby, I wanted to make sure to have my things in the new house before arriving. I first spoke to "Tommy", supposedly the sales manager and he made me feel this was the best company to hire, not because they had the cheapest price, but because they sound credible about when my things could arrive to their destination. Once I accepted working with them, I had to deal (everything on the phone) with someone called "Lisa", and there the nightmare started. Lisa kept changing the date of the arrival of my things, at least four times. She would never call me, but I had to call everytime, in order to get acquanted of the changes. In the meantime, I kept bothering the friends who were going to receive and place my stuff in NJ. After the second or third time changing dates, Lisa got a terrible attitude on the phone, and it felt as if they were doing me a big favor. It got so desperate and being ... Read more

  • by

    tmara435

    Wed May 04 2011

    I just wanted to complement the men who were sent to assist me with my move on Sunday, April 30, 2011. They were professional, efficient and courteous. i would definitely use your service again and recommend you to friends and family.

  • by

    palexio

    Fri Apr 01 2011

    the crew I got: Robert, Doug, Kesner were very professional! Upon arrival the workers introduced theselves. All three gentlemen work very hard and very quickly. When they arrived at the moving destination, everything was out of the truck and inside the apartment within the hour. I would definitely recommend us1 van lines for the good job

  • by

    opal009

    Thu Mar 31 2011

    We really appreciate the men who helped us with the move in Elberton, GA and Washington, DC. The men who wrapped and unwrapped all the furniture did a great job. I guess on both sites there was one man in charge and two additional men helping. All the men did a great job. Thank you very much

  • by

    msms1975

    Fri Mar 25 2011

    I used US-1 Van Line out of Norcross, Georgia for a local move. They were professional, careful with my belongings, thorough, fast, and very courteous. They disassembled and reassembled by beds and desks and hooked up my washer and dryer! This was a relatively painless move and I would definitely use them again for my next move!

  • by

    rhhbowl

    Sat Feb 19 2011

    In all the moves we have made this has been the Best! The crew arrived on time, was courteous and I had absolutely no demage. i would highlty recommend you. If I have to move again I will use you again.

  • by

    jhaas45

    Mon Feb 07 2011

    I moved 2 days ago from Kennesaw to Demorest always 100 miles away. I write and confirm the men did a fantasic job; on time, and very professional. Everything arrived as good as was packed. Wonderful guys: Ruiz, Miguel, and Amir. Thank you so much.

  • by

    mariab98

    Thu Jan 13 2011

    I am now ready to leave for CT! Happy beyond words. Yesterday, a very fine crew from US-1 packed all my belongings, as you are the Van Lines I chose from 3 others. As I am sure you recall, I phoned you yesterday to congratulate Eli, Christopher, Chris and Jose for their very excellent work. I'm very happy many thanks.

  • by

    ca789123

    Thu Dec 30 2010

    Thank you, once again, for your assistance in our recent move from Miami to St. Petersburg. The ease with which your office handled our unexpected relocation during the Christmas holidays amazed us and helped to reduce the stress caused by our need to move quickly. Our moving crew, under Robert's direction, were punctual, efficient, and courteous. They worked very hard all day long to move our personal possessions between multiple locations, always demonstrating good humor and a smile! While traveling, they maintained communication with us, and treated our items with care. Please know that your firm will continue to be our mover of choice. Thanks to all of you, especially Tommy, Lisa, Robert, and our wonderful moving crew.

  • by

    andrson142563

    Mon Nov 22 2010

    US-1 movers were professional and gave me a friendly service. The team worked fast and efficient. I really appreciate the fast and good service and recommend to All. Thank you US-1.

  • by

    tahhatfine

    Mon Nov 15 2010

    My recent move w/ US 1 Van lines was a far nicer experience than I have been used to with other moving companies. The movers were timely and did a professional job. They took great care with my belongings and took pains to be sure I was satisfied with their work. I am happy to recommend these guys for friends and family alike.

  • by

    tanyamoonlight

    Fri Nov 12 2010

    Found them on YP.com and called last minute. They gave me same rate even when I needed to move out on Sunday morning. I paid $129 for 4 movers with a large truck. It took them 4.5 hours from start to finish to relocate me from Dunwoody to Marietta. I paid with my Mastercard and I even left them a tip on my card. Affordable and flawless - I'll surely recommend and use them in the future.

  • by

    kflachbarth

    Fri Nov 12 2010

    I was living in a one bedroom apartment with my husband and three cats. Imagine how crowded it was after 2 years. i wanted to upgrade. We found a nice place 30 minutes away. I shopped around for a good deal with moving company. I got several appraisals and went with US1Van Lines. They were very friendly on the phone and always easy to get in touch with. We scheduled the move with 3 men for 3 hours with truck and I even got a reminder call to check up on me close to the moving date. On the date of the move they came, saw, and conquered. While I was signing the last paperwork they had already finished moving the kitchen. They went on like that. They were also very clean. I didn't get any insurance with any equipment or pad covers. They still took care of my belongings. Not a single scratch on any wall, box, or furniture. The entire move was done in 2.5 hours, loading the truck, driving to the new location, and unloading the truck. I would recommend this company to anybody!

  • by

    cliffordrob

    Wed Nov 03 2010

    US-1 came and deliver :-) I got their number from one of their trucks I saw on I-95. I moved from 27th floor in downtown to my new 2 stories house. They took care of the insurance for my building/elevator. I paid $105 for 4 movers and I think it worth it for the speed and level of service. They don't accept AMEX but all other cards they do.

  • by

    lividbeyond

    Tue Nov 02 2010

    I JUST HAD THE HORRENDOUS EXPERIENCE WITH THIS COMPANY.. All the good ratings this company has are a joke. They are probably the ones who give themselves a good rating. This company puts up a front as if they are nice and reliable especially the sales guy TOMMY who calls you and emails you consistenty before moving, but once there is an issue he ignores your calls and even hangs up on you. The owner/ manager LISA and DAVID are the most scathing and insedious people I have ever encountered. Unprofessional cannot even begin to describe these scam artist. They give you one quote and then hike it up double. These people are bullies and use your furniture as means to intimidate you. WHEN YOU CALL THEM ABOUT THE HIKE IN PRICE THEY IGNORE YOUR CALLS OR GO EVEN AS FAR AS HANGING UP THE PHONE ON YOU. The drivers/ movers don't even do the right job and then expect a tip.. CAN SOMEONE PLEASE HELP ME TO FIND OUT WHAT MY RIGHTS ARE ABOUT THIS MATTER

  • by

    manoppo21

    Thu Oct 28 2010

    Had an excellent experience with the US-1 Van Lines crew that came to my house for my move. They were right on time, very professional and accomodating. they were fast and very helpful and finished the job at pick-up as agreed. Excellent team of guys. Many thanks!

  • by

    pri457835

    Fri Oct 22 2010

    I was very pleased with the service your movers provided! Many Thanks!

  • by

    patolol09789

    Thu Oct 21 2010

    I was very pleased to tell you that Robert & his crew did a FANTASTIC job moving us - you need more guys like them - especially Robert.....Many Thanks

  • by

    sbrr1245

    Wed Oct 13 2010

    We have all heard of the moving companies horror stories.... As we were getting ready to move my Mom out of her 3,500sqf Aventura apartment after my father passed, we did a lot of research to find a company that stands after its name. Moving is a very hard time in one's life, especially after the loss of a loved one. We called US-1 and spoke to Tommy to schedule an appointment for an estimate. Carla came to see the packed boxes and furniture and she was very professional. We received an email with the requested estimate. A few days later the big day came and the crew came on time and very motivated to do their job in the best way. The job was completed in the time frame that was scheduled. Thank you for everything.

  • by

    jjfran009

    Tue Oct 12 2010

    It was a pleasure working with you and your moving team. The movers (Ron, Luis and Steve) were outstanding. They were on time, professional, courteous, and hard working. US-1 Van Lines moving services will be highly recommended to my friends and family. Again, thank you great service from start to finish!

  • by

    trustmeimadoct_or

    Fri Oct 08 2010

    I am very glad I came here to look into it before hiring them. I was on the phone and waiting for my quote when I was placed on hold and heard a number of things about the company from the advertising they placed in with their muzak... things like: "full service movers will pack you at your home and help you unpack at your destination" and "no hidden charges for moving up stairs..." When Vick came back on the line he asked me about the number of floors in the house we are in now and whether or not they would be moving up stairs in the destination location so he could "determine the estimate" which is kinda fishy since it is directly contrary to what they say on the recording. Next he asked me whether or not there was anything that needed to be packed because they could help with a few things, but they could not help pack the whole house ("Full service"?) and needed to know how many boxes we would need, which kinda seemed like he was selling me the boxes, but made no mention of what ... Read more

  • by

    ingrid34

    Thu Oct 07 2010

    By the present document I, Ingrid Acosta would like to say what great guys you have working for your company. Excellent job, and definitely I will call back for my next move. Thank you in advance and should you have any questions please feel free to contact me.

  • by

    cloverman12

    Thu Oct 07 2010

    The crew did an excellent job of taking care of my move. It was a smooth transition and they took care of all of our needs. Thank you so much!

  • by

    mflor7979

    Wed Oct 06 2010

    US-1 crew was extremely hardworking, courteous and professional. They did a great job with a grand piano and worked very quickly. They are a great team & great group of guys.

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    jjforever1

    Tue Oct 05 2010

    It was a pleasure to work with you and your moving team. The movers (Ron, Luis, and Steve) were outstanding. They were on time, professional, courteous, and hard working. US-1 Van Lines moving services will be highly recommended to my friends and family. Again, thank you great service from start to finish!

  • by

    iacosta093

    Tue Sep 28 2010

    I would like to say how great guys you have working for your company. Excellent job and definitely I will call back US-1 Van Lines for my next move. Thank you in advance.

  • by

    tstrawberry45

    Sat Sep 25 2010

    What an amazing team!! They were very quick working. They were very conscious of our budget and worked extremely hard so that it was all done within an acceptable time frame. Amir and his team are great! If I ever have to move again I will definitely use US-1 - Thank you so much.

  • by

    rollinc

    Thu Sep 16 2010

    I am writing to share with you my appreciation for the smooth movement of our household goods and furniture from Dallas to Modesto, California. I am particularly pleased with the superb customer service of the move coordinator Dennis Witsoe and the driver and help of the delivery team. Dennis Witsoe closely coordinated with me throughout our lengthy cross country move, from the beginning, when he surveyed our load, through the storage process, and finally, the shipment itself, assuring that our possessions arrived on time, as scheduled. We found Dennis to be efficient, affordable, and reliable. He is customer service oriented and a credit to your firm. In short, I would recommend US-1 as a moving company of choice to anyone. I have already told my son Robert to consider using your company when he moves his household in the Metroplex. Please extend my thanks to your fine employees.

  • by

    am411440

    Thu Jul 22 2010

    Our family down sized from a 5 bedroom to a three bedroom and we had a lot of stuff even after having a garage sale and giving what was left over away to good will. One of our main concerns for moving was having a good storage unit until we figured out what we were going to do with the extra stuff. US-1 Van Lines helped us locate a close storage place with controllable temperature in the storage. They really did help with everything.

  • by

    anna41528

    Mon Jul 12 2010

    Great company. No complaints. I would use them again. It was a small move and it took less than a day. I really liked this company. Nothing went wrong. I just really like them for making the move easier. Thanks guys.

  • by

    lorihou1106a6c

    Mon Dec 24 2007

    Worst possible mover I could have hired. Ruined my 321 Bose system, my 65 inch Toshibe TV needed maor repairs, only 9 months old, my 3 year year old Maytag washers tub was turned sideways and had to replace it because repairs would have cost me $350.00 . I wish I would have known about CitySearch before we moved, I will check with on this site from now on about everything.

  • by

    mariyamariya10_8fee

    Sun Feb 04 2007

    I've been warned about the fact that I should be careful and do my research on the moving company. Originally I signed up with All Over the States, but they sold my contract to US-1 Van Lines. This is when my 3-month misery has begun. They didn't do one thing right: late pickup. Very unprofessional movers. One of the guys was seriously hitting on me making me feel very uncomfortable. Then at the end they have intimidated me into giving them some ridiculous 200 dollar tips and I didn't know any better. That's for 3 pieces of furniture and 10 boxes. They tried to rip me off by backing out on the original quote as well, luckily I still had a copy of agreement in my hands, which I presented to them. They were almost a week late picking up my stuff and completely ruining my moving schedule. But this was just the beginning. Once I moved and got situated, I requested to have my things delivered. I followed the procedure they provided me with by sending the fax with all the instruc... Read more

  • by

    darkwaterknigh_tb35d3

    Sat Oct 14 2006

    This is the worst moving company I have ever seen. Make sure the moving company you use doesn't subcontract out to this company. Ace Van Lines subcontracted out my move to US-1 without my knowledge. Here are just a few problems I had: They delivered my stuff a week late and I had numerous items broken or scratched. Almost every box I packed was damaged in one way or another. If you do decide to use this company, don't allow them to pack your stuff. I was also charged for being overweight, but the manifest they provided to me for the truck weight was done 2 days after pick up, so I have no idea if other items were packed onto the truck after they picked my belongings up.

  • by

    utleypat191c11

    Fri Oct 06 2006

    This company will lie to you and cheat you in any way possible. They will not deliver when they say they will. They will not return calls when your stuff doesn't show up. Do not trust them and do not allow them to stay in business.